Health Insurance

Share Incentive Plan

Flexible Working

Work From Home

Large

Since 1905, we have been committed to putting drivers first with innovative thinking and award-winning services. And today we offer even more than ever. ​

We have a driving service for pretty much anything you’ll ever need. Insurance, servicing and repair, driving lessons, buying and financing cars, roadside assistance and much more. ​

Our members have an unshakeable confidence because they have a multi-service driving partner for life. So, no matter what’s around the corner, it really is OK when you’re with the AA.​

Manufacturing & Electronics

The AA

You should have web editing/design experience, a strong portfolio, SEO copywriting skills, CMS familiarity, excellent communication, organizational abilities, and a data-driven approach.

You will manage website content, execute updates, collaborate on user-focused copy, conduct user research, ensure brand consistency, and comply with regulations and industry best practices.

Marketing

Design

London

<div><h3 class="jobSectionHeader">Company Description/ Business Unit</h3>
Location: London (hybrid working 2 office days per week)

Employment Type: Permanent, full time

Additional Benefits: Annual Bonus

Think the AA is just about roadside assistance? Think again.

For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Digital Content Designer means you'll play a crucial role in our success and be part of this exciting motoring journey.

Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.

#LI-Hybrid<h3 class="jobSectionHeader">
This is the job</h3>
Are you a passionate and creative content professional looking to make a significant impact?

Join our dynamic team at AA Driving School as a Digital Content Designer. Reporting directly to the Digital Content Lead, you will be at the forefront of transforming our digital customer journeys. This is a fantastic opportunity to work with one of Britain&rsquo;s most trusted brands and be involved in defining its digital future.<h3 class="jobSectionHeader">
What will I be doing?</h3><ul>
<li>Content Ownership: Manage the build and publication of all AA and BSM Driving School website content. This includes making improvement recommendations, updating existing content, and collaborating with relevant departments on new content.</li>
<li>Content Management: Execute updates to web content on the relevant CMS, including regulatory updates, pricing changes, service messaging, and campaign pages.</li>
<li>Collaboration: Work closely with the wider design team, including UI/UX designers, to create user-focused copy and seamless customer journeys.</li>
<li>Content Strategy: Collaborate with Group SEO and Driving School Marketing to execute the content strategy, ensuring all copy is user-focused and compliant with legal and regulatory requirements.</li>
<li>User Research: Conduct user research to inform content decisions and improve user experience.</li>
<li>Brand Guardian: Ensure all content accurately represents our brand, writing in line with our tone of voice and content strategy.</li>
<li>Industry Best Practices: Stay updated with industry best practices and bring innovative ideas to enhance content performance.</li>
<li>Compliance: Ensure all web content complies with copyright, GDPR, Consumer Duty, and FCA regulations.</li>
</ul><h3 class="jobSectionHeader">What do I need?</h3><ul>
<li>Experience: Previous experience as a web editor/designer with a demonstrable portfolio. Skilled in writing high-quality, engaging copy that&rsquo;s mobile-first and optimised for SEO content within a B2C environment.</li>
<li>Technical Skills: Familiarity with CMS systems like Sitecore, Contentful, and WordPress. Proficient in MS Office, Adobe and Figma.</li>
<li>Communication: Excellent editing and proofreading skills. Strong influencer with the ability to build effective working relationships across Group and Business areas.</li>
<li>Customer-Centric: Passionate about building best-in-class customer experiences with a positive can-do attitude.</li>
<li>Organisational Skills: Strong organisational skills with meticulous attention to detail. Comfortable managing multiple projects.</li>
<li>Analytical: Results-focused with a strategic approach to work, appreciating how data and insight should influence copy.</li>
</ul><h3 class="jobSectionHeader">Additional information</h3>
We&rsquo;re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you&rsquo;ll have access to a range of benefits including:
<ul>
<li>25 days annual leave plus bank holidays + holiday buying scheme</li>
<li>Worksave pension scheme with up to 7% employer contribution</li>
<li>Free AA breakdown membership from Day 1 plus 50% discount for family and friends</li>
<li>Discounts on AA products including car and home insurance</li>
<li>Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more</li>
<li>Company funded life assurance</li>
<li>Diverse learning and development opportunities to support you to progress in your career</li>
<li>Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family</li>
</ul>
Plus, so much more!

We&rsquo;re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

#LI-HH</div>

Company Description/ Business Unit
Location: London (hybrid working 2 office days per week)

Employment Type: Permanent, full time

Additional Benefits: Annual Bonus

Think the AA is just about roadside assistance? Think again.

For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Digital Content Designer means you'll play a crucial role in our success and be part of this exciting motoring journey.

Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.

#LI-Hybrid
This is the job
Are you a passionate and creative content professional looking to make a significant impact?

Join our dynamic team at AA Driving School as a Digital Content Designer. Reporting directly to the Digital Content Lead, you will be at the forefront of transforming our digital customer journeys. This is a fantastic opportunity to work with one of Britain’s most trusted brands and be involved in defining its digital future.
What will I be doing?
Content Ownership: Manage the build and publication of all AA and BSM Driving School website content. This includes making improvement recommendations, updating existing content, and collaborating with relevant departments on new content.
Content Management: Execute updates to web content on the relevant CMS, including regulatory updates, pricing changes, service messaging, and campaign pages.
Collaboration: Work closely with the wider design team, including UI/UX designers, to create user-focused copy and seamless customer journeys.
Content Strategy: Collaborate with Group SEO and Driving School Marketing to execute the content strategy, ensuring all copy is user-focused and compliant with legal and regulatory requirements.
User Research: Conduct user research to inform content decisions and improve user experience.
Brand Guardian: Ensure all content accurately represents our brand, writing in line with our tone of voice and content strategy.
Industry Best Practices: Stay updated with industry best practices and bring innovative ideas to enhance content performance.
Compliance: Ensure all web content complies with copyright, GDPR, Consumer Duty, and FCA regulations.
What do I need?
Experience: Previous experience as a web editor/designer with a demonstrable portfolio. Skilled in writing high-quality, engaging copy that’s mobile-first and optimised for SEO content within a B2C environment.
Technical Skills: Familiarity with CMS systems like Sitecore, Contentful, and WordPress. Proficient in MS Office, Adobe and Figma.
Communication: Excellent editing and proofreading skills. Strong influencer with the ability to build effective working relationships across Group and Business areas.
Customer-Centric: Passionate about building best-in-class customer experiences with a positive can-do attitude.
Organisational Skills: Strong organisational skills with meticulous attention to detail. Comfortable managing multiple projects.
Analytical: Results-focused with a strategic approach to work, appreciating how data and insight should influence copy.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

25 days annual leave plus bank holidays + holiday buying scheme
Worksave pension scheme with up to 7% employer contribution
Free AA breakdown membership from Day 1 plus 50% discount for family and friends
Discounts on AA products including car and home insurance
Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
Company funded life assurance
Diverse learning and development opportunities to support you to progress in your career
Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

#LI-HH

Digital Content Designer - The AA

Digital Content Designer

You need a full category B driving licence (6 points or less), shift flexibility, and strong communication skills. NVQ 2 in Vehicle Maintenance is preferred but not essential.

You will assist customers with tyre and battery breakdowns, explain solutions clearly, connect with people empathetically, and provide exceptional service in all weather conditions.

Customer Relations

Engineering

This is the job Start your journey today; join the AA. As our Roadside Assistant Mechanic, you will assist our customers with mainly tyre and battery related breakdowns. With your empathetic approach, you’ll ask the right questions, explain your solutions clearly, and ensure they can get back on the road swiftly. Rain or shine, day or night, you’ll be there—ready for anything. And it’s not just about the technical know-how; it’s about connecting with people. You’ll be part of a tight-knit, supportive team, providing exceptional service and making a real impact in people’s lives. If you’re newly qualified or have some experience in the industry – this role is perfect for you. We'll enhance your skills with ongoing support and training. If you have the motivation to excel, we'd love to hear from you! Take a look at all things The AA at our You Tube channel: The AA - YouTube Salary: £44,000 OTE Basic Salary £28,550 * Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Each year, choose your standby hours preferences to suit your lifestyle and work life balance * Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment! * Free breakdown cover from day one * 23 days holidays (increases with service) plus bank holidays * Up to 7% company pension contribution * A famous brand that our customers love with industry leading training * Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family You’ll Need * Preferable but not essential: NVQ 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience * It’s essential that you have a full category B driving licence, with 6 points or less, If you don’t also have category BE (towing) we’ll fund it for you. * To be happy working shifts, which could include evenings, weekends and Bank Holidays * You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers * A clear communicator. You can explain things to your customers in a way that makes them aware of what's going on and reassures them that their needs will be met. Additional information For more information about working for the AA take a look at our website, https://www.theaacareers.co.uk/working-here/ As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong. You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks. Ready for anything? Apply Today

This is the jobStart your journey today; join the AA.As our Roadside Assistant Mechanic, you will assist our customers with mainly tyre and battery related breakdowns. With your empathetic approach, you’ll ask the right questions, explain your solutions clearly, and ensure they can get back on the road swiftly. Rain or shine, day or night, you’ll be there—ready for anything. And it’s not just about the technical know-how; it’s about connecting with people.You’ll be part of a tight-knit, supportive team, providing exceptional service and making a real impact in people’s lives.If you’re newly qualified or have some experience in the industry – this role is perfect for you. We'll enhance your skills with ongoing support and training. If you have the motivation to excel, we'd love to hear from you!Take a look at all things The AA at our You Tube channel: The AA - YouTubeSalary: £44,000 OTEBasic Salary £28,550 * Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Each year, choose your standby hours preferences to suit your lifestyle and work life balance * Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment! * Free breakdown cover from day one * 23 days holidays (increases with service) plus bank holidays * Up to 7% company pension contribution * A famous brand that our customers love with industry leading training * Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family      You’ll Need * Preferable but not essential: NVQ 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience * It’s essential that you have a full category B driving licence, with 6 points or less, If you don’t also have category BE (towing) we’ll fund it for you. * To be happy working shifts, which could include evenings, weekends and Bank Holidays * You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers * A clear communicator. You can explain things to your customers in a way that makes them aware of what's going on and reassures them that their needs will be met.      Additional informationFor more information about working for the AA take a look at our website, https://www.theaacareers.co.uk/working-here/As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.Ready for anything? Apply Today

Roadside Assist Mechanic - Bournemouth - The AA

&lt;strong&gt;This is the job&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Start your journey today; join the AA. &lt;br&gt;&lt;br&gt;&lt;/strong&gt;As our Roadside Assistant Mechanic, you will assist our customers with mainly tyre and battery related breakdowns. With your empathetic approach, you’ll ask the right questions, explain your solutions clearly, and ensure they can get back on the road swiftly. Rain or shine, day or night, you’ll be there—ready for anything. And it’s not just about the technical know-how; it’s about connecting with people.&lt;br&gt;&lt;br&gt;You’ll be part of a tight-knit, supportive team, providing exceptional service and making a real impact in people’s lives.&lt;br&gt;&lt;br&gt;If you’re newly qualified or have some experience in the industry – this role is perfect for you. We'll enhance your skills with ongoing support and training. If you have the motivation to excel, we'd love to hear from you!&lt;br&gt;&lt;br&gt;Take a look at all things The AA at our You Tube channel: The AA - YouTube&lt;br&gt;&lt;br&gt;&lt;strong&gt;Salary: £44,000 OTE&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Basic Salary £28,550&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home).&lt;/li&gt;&lt;li&gt;Each year, choose your standby hours preferences to suit your lifestyle and work life balance&lt;/li&gt;&lt;li&gt;Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!&lt;/li&gt;&lt;li&gt;Free breakdown cover from day one&lt;/li&gt;&lt;li&gt;23 days holidays (increases with service) plus bank holidays&lt;/li&gt;&lt;li&gt;Up to 7% company pension contribution&lt;/li&gt;&lt;li&gt;A famous brand that our customers love with industry leading training&lt;/li&gt;&lt;li&gt;Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;You’ll Need&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Preferable but not essential: NVQ 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience&lt;/li&gt;&lt;li&gt;It’s essential that you have a full category B driving licence, with 6 points or less, If you don’t also have category BE (towing) we’ll fund it for you.&lt;/li&gt;&lt;li&gt;To be happy working shifts, which could include evenings, weekends and Bank Holidays&lt;/li&gt;&lt;li&gt;You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers&lt;/li&gt;&lt;li&gt;A clear communicator. You can explain things to your customers in a way that makes them aware of what's going on and reassures them that their needs will be met.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Additional information&lt;br&gt;&lt;br&gt;&lt;/strong&gt;For more information about working for the AA take a look at our website, https://www.theaacareers.co.uk/working-here/&lt;br&gt;&lt;br&gt;As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.&lt;br&gt;&lt;br&gt;Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.&lt;br&gt;&lt;br&gt;You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Ready for anything? Apply Today&lt;/strong&gt;

Roadside Assist Mechanic - Bournemouth

United Kingdom

You should have senior-level risk and compliance experience, knowledge of ISO standards, PCI-DSS, GDPR, strong organizational skills, and excellent communication and collaboration abilities.

You will coordinate audits, manage the risk register, oversee compliance, maintain document systems, prepare reports, guide policy updates, monitor action plans, provide training, and manage BCPs.

Legal

<div>
 <h3 class="jobSectionHeader">Company Description/ Business Unit</h3>
 Job Title: Risk &amp; Compliance Manager
 Location: Basingstoke - Hybrid
 Contract: Maternity Cover 12 Months
 Salary: £50,000
 Hours: Monday - Friday
 Start Date: November 2024
 AA Summary
 Assuming The AA is just about roadside help? There’s more to us than meets the eye.
 The AA is one of the UK’s most well-known and trusted brands. We provide a range of services to millions of customers, from roadside assistance to insurance and driving lessons. Our mission is to help keep Britain moving, and we’re looking for dedicated individuals to join our team. Are you ready to join?
 #LI-THEAA #LI-Hybrid
 <h3 class="jobSectionHeader"> This is the job</h3>
 We are seeking a dedicated Risk and Compliance Manager to ensure Drivetech operates in full compliance with all relevant laws and regulations, including GDPR, PCI-DSS, and ISO accreditation standards. This role is crucial in maintaining our adherence to internal business policies.
 As the leader of the compliance function, you will collaborate closely with the Drivetech Operational Support Coordinator and the Head of Risk and Governance – Business Services &amp; Drivetech. Your responsibilities will include managing all compliance activities, overseeing document management systems, maintaining the internal risk register, and handling supplier onboarding and ongoing management processes. Additionally, you will manage customer audit questionnaires and investigate any events, incidents, breaches, or exceptions to policies.
 <h3 class="jobSectionHeader"> What will I be doing?</h3>
 <ul>
 <li>ISO Audit Coordination: Organise and host external ISO audits, ensuring all required management system information is presented and SME attendees are briefed.</li>
 <li>PCI-DSS and Internal Audits: Organise and host PCI-DSS audits, collaborating with the AA Assurance Team to plan and organise internal ISO audits.</li>
 <li>Risk Register Management: Maintain and update the company risk register, presenting it to the senior leadership team monthly.</li>
 <li>Compliance Management: Oversee the compliance function to ensure Drivetech meets all compliance obligations.</li>
 <li>Document Management Systems: Create and manage systems for document recording, review, and updates by designated business owners.</li>
 <li>Policy Standards and Business Outcomes: Ensure company policies meet relevant standards and support business operations.</li>
 <li>Monthly Compliance Reporting: Prepare and present monthly compliance reports to the Senior Management team.</li>
 <li>Policy Ownership: Identify and ensure individual owners keep company policies up to date.</li>
 <li>Audit and Incident Management: Record, investigate, and report audit issues, non-conformities, and policy breaches.</li>
 <li>Corrective Actions and Risk Mitigation: Provide guidance on corrective actions and risk mitigation strategies.</li>
 <li>Action Plan Monitoring: Monitor the progress of action plans addressing non-compliance or potential issues.</li>
 <li>Internal Training and Guidance: Coordinate internal training and provide advice on compliance standards, including GDPR.</li>
 <li>Business Continuity Planning: Manage BCPs, including regular reviews, tests, and training arrangements.</li>
 </ul>
 <h3 class="jobSectionHeader">What do I need?</h3>
 <ul>
 <li>ISO Standards Familiarity: Familiarity with ISO standards (9001, 14001, 27001, 39001, 45001).</li>
 <li>PCI-DSS and GDPR Knowledge: Knowledge of PCI-DSS and GDPR, with accreditation and formal training beneficial but not required.</li>
 <li>Senior-Level Risk and Compliance Experience: Extensive experience in risk and compliance at a senior level.</li>
 <li>Organisational Skills: Highly organised with deep experience in managing administrative functions and document management systems.</li>
 <li>Compliance Function Experience: Proven experience in a similar role within a compliance function, familiar with compliance and auditing team operations.</li>
 <li>Diverse Compliance Regimes: Experience in various compliance regimes will be considered if applicable.</li>
 <li>Communication Skills: Excellent communication skills, able to work as a business partner.</li>
 <li>Collaboration Skills: Strong collaboration skills to help people understand and meet their obligations.</li>
 <li>Formal Training and Certification: Formal training and certification in related subjects desirable but not required.</li>
 <li>Administrative Management: Deep experience in managing administrative functions and document management systems.</li>
 </ul>
 <h3 class="jobSectionHeader">Additional information</h3>
 We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
 <ul>
 <li>Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products</li>
 <li>25 days annual leave plus bank holidays + the option to buy additional annual leave</li>
 <li>Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family</li>
 <li>Pension scheme available up to 7% contribution</li>
 <li>Access to the EV discount scheme</li>
 </ul>
 Plus, so much more!
 We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
 As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
 We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.
</div>


 Company Description/ Business Unit
  Job Title: Risk & Compliance Manager
  Location: Basingstoke - Hybrid
  Contract: Maternity Cover 12 Months
  Salary: £50,000
  Hours: Monday - Friday
  Start Date: November 2024
  AA Summary
 Assuming The AA is just about roadside help? There’s more to us than meets the eye.
 The AA is one of the UK’s most well-known and trusted brands. We provide a range of services to millions of customers, from roadside assistance to insurance and driving lessons. Our mission is to help keep Britain moving, and we’re looking for dedicated individuals to join our team. Are you ready to join?
 #LI-THEAA #LI-Hybrid
  This is the job
 We are seeking a dedicated Risk and Compliance Manager to ensure Drivetech operates in full compliance with all relevant laws and regulations, including GDPR, PCI-DSS, and ISO accreditation standards. This role is crucial in maintaining our adherence to internal business policies.
 As the leader of the compliance function, you will collaborate closely with the Drivetech Operational Support Coordinator and the Head of Risk and Governance – Business Services & Drivetech. Your responsibilities will include managing all compliance activities, overseeing document management systems, maintaining the internal risk register, and handling supplier onboarding and ongoing management processes.   Additionally, you will manage customer audit questionnaires and investigate any events, incidents, breaches, or exceptions to policies.
  What will I be doing?
 
  ISO Audit Coordination: Organise and host external ISO audits, ensuring all required management system information is presented and SME attendees are briefed.
  PCI-DSS and Internal Audits: Organise and host PCI-DSS audits, collaborating with the AA Assurance Team to plan and organise internal ISO audits.
  Risk Register Management: Maintain and update the company risk register, presenting it to the senior leadership team monthly.
  Compliance Management: Oversee the compliance function to ensure Drivetech meets all compliance obligations.
  Document Management Systems: Create and manage systems for document recording, review, and updates by designated business owners.
  Policy Standards and Business Outcomes: Ensure company policies meet relevant standards and support business operations.
  Monthly Compliance Reporting: Prepare and present monthly compliance reports to the Senior Management team.
  Policy Ownership: Identify and ensure individual owners keep company policies up to date.
  Audit and Incident Management: Record, investigate, and report audit issues, non-conformities, and policy breaches.
  Corrective Actions and Risk Mitigation: Provide guidance on corrective actions and risk mitigation strategies.
  Action Plan Monitoring: Monitor the progress of action plans addressing non-compliance or potential issues.
  Internal Training and Guidance: Coordinate internal training and provide advice on compliance standards, including GDPR.
  Business Continuity Planning: Manage BCPs, including regular reviews, tests, and training arrangements.
 
 What do I need?
 
  ISO Standards Familiarity: Familiarity with ISO standards (9001, 14001, 27001, 39001, 45001).
  PCI-DSS and GDPR Knowledge: Knowledge of PCI-DSS and GDPR, with accreditation and formal training beneficial but not required.
  Senior-Level Risk and Compliance Experience: Extensive experience in risk and compliance at a senior level.
  Organisational Skills: Highly organised with deep experience in managing administrative functions and document management systems.
  Compliance Function Experience: Proven experience in a similar role within a compliance function, familiar with compliance and auditing team operations.
  Diverse Compliance Regimes: Experience in various compliance regimes will be considered if applicable.
  Communication Skills: Excellent communication skills, able to work as a business partner.
  Collaboration Skills: Strong collaboration skills to help people understand and meet their obligations.
  Formal Training and Certification: Formal training and certification in related subjects desirable but not required.
  Administrative Management: Deep experience in managing administrative functions and document management systems.
 
 Additional information
 We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
 
  Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products
  25 days annual leave plus bank holidays + the option to buy additional annual leave
  Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
  Pension scheme available up to 7% contribution
  Access to the EV discount scheme
 
 Plus, so much more!
 We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
 As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
 We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.


Risk & Compliance Manager - The AA

Risk & Compliance Manager

You must have experience in commercial contracts, excellent drafting skills, a legal qualification, a current SRA certificate, and strong communication and stakeholder engagement abilities.

You will provide legal advice, manage B2C and B2B projects, collaborate with Risk and Compliance, drive operational efficiencies, and implement new regulations.

<div>
 <h3 class="jobSectionHeader">Company Description/ Business Unit</h3>
 Location: London (Hybrid Working) Employment Type: Full Time, Permanent Salary: Competitive Additional Benefits: Car Allowance, Annual Bonus &amp; Private Medical Insurance Thought The AA only provide roadside assistance? Think again. For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as Legal Counsel, you’ll play a key part to our success and join us on this exciting motoring journey.
 <h3 class="jobSectionHeader"> This is the job</h3>
 Step into the role of Legal Counsel at the AA and become a cornerstone in our legal framework. Your role, reporting to the Head of Legal – Commercial, will be vital in drafting and advising on pivotal contracts, shaping our strategic partnerships and the future of the AA.
 <h3 class="jobSectionHeader"> What will I be doing?</h3>
 <ul>
 <li>Navigate new ventures with day-to-day legal advice, infusing commercial insight and operational acumen.</li>
 <li>Manage legalities adeptly across the business, spearheading key B2C and B2B commercial projects.</li>
 <li>Collaborate closely with Group Risk and Compliance, ensuring matters are handled with expertise.</li>
 <li>Enhance legal operations by driving best practices and efficiencies, setting the standard for legal excellence.</li>
 <li>Champion new regulations, playing a pivotal role in their application and implementation, shaping the legal landscape.</li>
 </ul>
 <h3 class="jobSectionHeader">What do I need?</h3>
 Capability, Knowledge and Experience: 
 <ul>
 <li>Experience across a broad range of commercial contracts (customer and supplier).</li>
 <li>Excellent drafting and analytical skills.</li>
 <li>Adept at superimposing complex legal issues on to the reality of business operations, as well as the ability to communicate those issues in a simple and engaging way. </li>
 <li>Desire to work and flourish in a fast paced, change focused environment.</li>
 <li>Experience of working in another large corporate organisation.</li>
 <li>Willing to step outside of your comfort zone and try new things.</li>
 <li>Continued focus on professional development and an interest in increasing efficiency through the use of technology. Effective communication skills to convey advice clearly across all business levels, including senior leadership.</li>
 <li>Stakeholder engagement skills to navigate commercial and regulatory outcomes successfully.</li>
 </ul>
 Education and Qualifications:
 <ul>
 <li>Professional qualification in Law (LLM or LLB or similar).</li>
 <li>Current SRA practicing certificate</li>
 </ul>
 <h3 class="jobSectionHeader">Additional information</h3>
 We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA, you’ll have access to a range of benefits including:
 <ul>
 <li>25 days annual leave plus bank holidays + holiday buying scheme</li>
 <li>Worksave pension scheme with up to 7% employer contribution</li>
 <li>Free AA breakdown membership from Day 1 plus 50% discount for family and friends</li>
 <li>Discounts on AA products including car and home insurance</li>
 <li>Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more</li>
 <li>Diverse learning and development opportunities to support you to progress in your career</li>
 <li>Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family</li>
 </ul>
 Plus, so much more!
 We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
</div>


 Company Description/ Business Unit
  Location: London (Hybrid Working) Employment Type: Full Time, Permanent Salary: Competitive Additional Benefits: Car Allowance, Annual Bonus & Private Medical Insurance  Thought The AA only provide roadside assistance? Think again.  For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as Legal Counsel, you’ll play a key part to our success and join us on this exciting motoring journey.
  This is the job
 Step into the role of Legal Counsel at the AA and become a cornerstone in our legal framework. Your role, reporting to the Head of Legal – Commercial, will be vital in drafting and advising on pivotal contracts, shaping our strategic partnerships and the future of the AA.
  What will I be doing?
 
  Navigate new ventures with day-to-day legal advice, infusing commercial insight and operational acumen.
  Manage legalities adeptly across the business, spearheading key B2C and B2B commercial projects.
  Collaborate closely with Group Risk and Compliance, ensuring matters are handled with expertise.
  Enhance legal operations by driving best practices and efficiencies, setting the standard for legal excellence.
  Champion new regulations, playing a pivotal role in their application and implementation, shaping the legal landscape.
 
 What do I need?
  Capability, Knowledge and Experience: 
 
  Experience across a broad range of commercial contracts (customer and supplier).
  Excellent drafting and analytical skills.
  Adept at superimposing complex legal issues on to the reality of business operations, as well as the ability to communicate those issues in a simple and engaging way. 
  Desire to work and flourish in a fast paced, change focused environment.
  Experience of working in another large corporate organisation.
  Willing to step outside of your comfort zone and try new things.
  Continued focus on professional development and an interest in increasing efficiency through the use of technology. Effective communication skills to convey advice clearly across all business levels, including senior leadership.
  Stakeholder engagement skills to navigate commercial and regulatory outcomes successfully.
 
 Education and Qualifications:
 
  Professional qualification in Law (LLM or LLB or similar).
  Current SRA practicing certificate
 
 Additional information
 We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA, you’ll have access to a range of benefits including:
 
  25 days annual leave plus bank holidays + holiday buying scheme
  Worksave pension scheme with up to 7% employer contribution
  Free AA breakdown membership from Day 1 plus 50% discount for family and friends
  Discounts on AA products including car and home insurance
  Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
  Diverse learning and development opportunities to support you to progress in your career
  Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
 
 Plus, so much more!
 We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.


Legal Counsel - The AA

Legal Counsel

You should have strong compliance experience in the insurance industry, knowledge of FCA rules, excellent stakeholder engagement skills, and a proactive, big-picture focus on compliance issues.

You will ensure regulatory adherence, embed compliance culture, integrate requirements into operations, develop policies, represent the function in forums, and provide training and support to staff.

Birmingham

<div>
 <h3 class="jobSectionHeader">Company Description/ Business Unit</h3>
 Location: Oldbury (hybrid working 2 office days per week)
 Employment Type: Permanent, full time
 Additional Benefits: Annual Bonus, Cash-Car Allowance &amp; Private Medical Insurance
 Think The AA is all about roadside rescue? There's so much more to our story.
 For over a century, we've been evolving and driving change. As the UK's premier motoring organisation, we provide a vast array of top-notch services, from our renowned roadside help to our comprehensive home and motor insurance, not to mention our pioneering driving technologies. As we continue to grow, diversify, and innovate, stepping into the role of Compliance Manager means you'll be a crucial part of our journey.
 Join us and contribute to the next chapter of our exciting motoring adventure.
 #LI-THEAA #LI-Hybrid
 <h3 class="jobSectionHeader"> This is the job</h3>
 Join our dynamic team at the AA as a Compliance Manager and be at the forefront of maintaining the highest standards of regulatory compliance within our esteemed organization. This role is pivotal in ensuring that our business operations align with the FCA’s principles and contribute to the AA's reputation for excellence.
 <h3 class="jobSectionHeader"> What will I be doing?</h3>
 <ul>
 <li>Provide proactive consultancy services to ensure comprehensive understanding and adherence to regulatory obligations.</li>
 <li>Embed a robust compliance culture across all business areas, offering guidance on legislative and regulatory matters.</li>
 <li>Direct the integration of regulatory requirements into operational systems and procedures.</li>
 <li>Develop and maintain compliance plans, policies, processes, and procedures to control and mitigate risks.</li>
 <li>Represent the Compliance function in internal and external forums, influencing industry policy.</li>
 <li>Deliver training and ongoing support to staff and managers on compliance issues.</li>
 </ul>
 <h3 class="jobSectionHeader">What do I need?</h3>
 <ul>
 <li>Compliance Maestro: Strong experience within Compliance with key knowledge of the Insurance industry</li>
 <li>Strategic thinker: Strong knowledge of FCA rules i.e., Consumer Duty, ICOBS, Consumer Credit, GIPP etc. and the ability to interpret complex information as well as experience with regulators/governing bodies</li>
 <li>Effective Collaborator: Excellent stakeholder management/engagement experience with Senior Leaders, Executives and Directors/CEOs with outlining written reports as well as presentations and providing technical advice</li>
 <li>Pragmatic Way: Be proactive with a "can-do" attitude, capable of seeing the big picture and focusing on key compliance issues as well as up to date with all relevant legislation/regulations</li>
 </ul>
 <h3 class="jobSectionHeader">Additional information</h3>
 We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA, you will join and learn within a team that’s as driven as they are supportive and have access to a range of benefits including:
 <ul>
 <li>Free AA breakdown membership from day one, 50% discount for family and friends in the first year plus discounts on other AA products</li>
 <li>25 days annual leave plus bank holidays + the option to buy additional annual leave</li>
 <li>Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family</li>
 <li>Pension scheme available up to 7% contribution</li>
 <li>Exclusive EV discount scheme</li>
 <li>Diverse learning and development opportunities to support you to progress in your career</li>
 <li>Access to employee inclusivity networks</li>
 <li>Dental and Critical Illness Insurance cover accessible for all AA colleagues</li>
 </ul>
 We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
 #LI-HH
</div>


 Company Description/ Business Unit
  Location: Oldbury (hybrid working 2 office days per week)
  Employment Type: Permanent, full time
  Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance
 Think The AA is all about roadside rescue? There's so much more to our story.
 For over a century, we've been evolving and driving change. As the UK's premier motoring organisation, we provide a vast array of top-notch services, from our renowned roadside help to our comprehensive home and motor insurance, not to mention our pioneering driving technologies. As we continue to grow, diversify, and innovate, stepping into the role of Compliance Manager means you'll be a crucial part of our journey.
 Join us and contribute to the next chapter of our exciting motoring adventure.
 #LI-THEAA #LI-Hybrid
  This is the job
 Join our dynamic team at the AA as a Compliance Manager and be at the forefront of maintaining the highest standards of regulatory compliance within our esteemed organization. This role is pivotal in ensuring that our business operations align with the FCA’s principles and contribute to the AA's reputation for excellence.
  What will I be doing?
 
  Provide proactive consultancy services to ensure comprehensive understanding and adherence to regulatory obligations.
  Embed a robust compliance culture across all business areas, offering guidance on legislative and regulatory matters.
  Direct the integration of regulatory requirements into operational systems and procedures.
  Develop and maintain compliance plans, policies, processes, and procedures to control and mitigate risks.
  Represent the Compliance function in internal and external forums, influencing industry policy.
  Deliver training and ongoing support to staff and managers on compliance issues.
 
 What do I need?
 
  Compliance Maestro: Strong experience within Compliance with key knowledge of the Insurance industry
  Strategic thinker: Strong knowledge of FCA rules i.e., Consumer Duty, ICOBS, Consumer Credit, GIPP etc. and the ability to interpret complex information as well as experience with regulators/governing bodies
  Effective Collaborator: Excellent stakeholder management/engagement experience with Senior Leaders, Executives and Directors/CEOs with outlining written reports as well as presentations and providing technical advice
  Pragmatic Way: Be proactive with a "can-do" attitude, capable of seeing the big picture and focusing on key compliance issues as well as up to date with all relevant legislation/regulations
 
 Additional information
 We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA, you will join and learn within a team that’s as driven as they are supportive and have access to a range of benefits including:
 
  Free AA breakdown membership from day one, 50% discount for family and friends in the first year plus discounts on other AA products
  25 days annual leave plus bank holidays + the option to buy additional annual leave
  Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
  Pension scheme available up to 7% contribution
  Exclusive EV discount scheme
  Diverse learning and development opportunities to support you to progress in your career
  Access to employee inclusivity networks
  Dental and Critical Illness Insurance cover accessible for all AA colleagues
 
 We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
 #LI-HH


The AA

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