The Air Ambulance Service operates the national Children’s Air Ambulance and the local air ambulance services for Warwickshire, Northamptonshire, Derbyshire, Leicestershire and Rutland.

Our vision is clear. We want children to grow into adults, we want adults to live longer and we want bereavement through trauma to become rare.

Each of our services works tirelessly to save lives and alleviate sickness, wherever and whenever possible.

The Children’s Air Ambulance

The Children’s Air Ambulance is our national service, flying critically ill children from one hospital to another for specialist care. We are the first and only dedicated paediatric helicopter emergency transfer service in the country. The bespoke, specialist equipment on board our helicopter provides a flying intensive care unit for children. When a child is too sick to fly, we fly a specialist team to them. With flight times commonly over four times quicker than transfer by road, in many cases, time saved is a life saved.

Local air ambulance services

We fly two local air ambulances services, serving a total of five counties.
- Warwickshire & Northamptonshire Air Ambulance (WNAA)
- Derbyshire, Leicestershire & Rutland Air Ambulance (DLRAA)

These two helicopters provide a rapid response to trauma and medical emergencies over an area of 3850 square miles. They cover many of the UK’s major road networks including the M1, M6, M69 and M42. With an average response of just 13 minutes, between them they attend on average six missions a day.

In everything we do we are compassionate, courageous and creative.

Science & Healthcare

The Air Ambulance Service

The Air Ambulance Service operates the national Children’s Air Ambulance & the Your local air ambulance WNDLR services 

You must demonstrate core values, effective people management, collaboration, passion for the mission, strong organizational skills, customer care, IT proficiency, financial understanding, and retail creativity.

You will manage daily shop operations, oversee deliveries, ensure efficient stock handling, achieve sales targets, promote customer service, and maintain an inviting store environment.

<div>
 The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK. Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centered on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
 We are at the forefront of innovative clinical care, and we challenge boundaries.
 Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake. This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds. The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support.
 We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
 Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation. This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future. 
 
 Job Title: Store Manager
 Location: Oakham, Rutland
 Full Time: 40 hours (over 7 days)
 Annual Salary: £27,456 
 
 Job Purpose
 To maximise sales and profits of your shop. Responsible for guiding and managing a group of individuals, both employees and volunteers to achieve specific goals and objectives. You will provide direction, support, and motivation to the team members, delegate tasks, monitor progress, and ensure effective communication within the team. Proactively support and encourage both personal and professional development of your team. Running the shop autonomously, ensuring delivery of a profitable and customer-focused shop. 
 
 Key Responsibilities 
 <ul>
 <li>Maintaining the day-to-day operation of the shops</li>
 <li>Planning and managing deliveries and collections</li>
 <li>Operating the agreed stock rotation system and pricing structure</li>
 <li>Ensuring an efficient back-room operation</li>
 <li>Delivery of budgeted sales targets and maximising profit</li>
 <li>Providing and promoting excellent customer service</li>
 <li>Creating a welcoming atmosphere for customers and the shop team</li>
 <li>Creating a store layout that in line with brand guidelines</li>
 </ul> 
 
 Person Specification 
 <ul>
 <li>Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date</li>
 <li>Able to demonstrate effective people management experience</li>
 <li>Collaborative approach to achieving departmental and wider organisational objectives</li>
 <li>Passion for the work that TAAS does</li>
 <li>Organisational skills and time management</li>
 <li>Confidence in talking about the work of the organisation</li>
 <li>Ability to understand issues related to working with volunteers</li>
 <li>Proven customer care skills</li>
 <li>IT skills and business online experience</li>
 <li>Understanding of financial and numerical information</li>
 <li>Experience in cash handling and online stock control</li>
 <li>Creativity and flair for presenting items</li>
 <li>Ability to keep up with retail trends and use initiative for positive results</li>
 </ul> 
 
 Compliance Responsibilities
 In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
 <ul>
 <li>Health &amp; Safety and Environment</li>
 <li>Safeguarding</li>
 <li>Data Protection</li>
 <li>Equality, Diversity, and Inclusion</li>
 <li>Quality</li>
 </ul>
 You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
 The role is subject to a Basic DBS check.
 Environment
 TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
 As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
 <ul>
 <li>Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.</li>
 </ul>
</div>


 The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK. Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centered on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
 We are at the forefront of innovative clinical care, and we challenge boundaries.
 Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake. This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds. The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support.
 We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
 Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation. This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.
 
 Job Title: Store Manager
 Location: Oakham, Rutland
 Full Time: 40 hours (over 7 days)
 Annual Salary: £27,456
 
 Job Purpose
 To maximise sales and profits of your shop. Responsible for guiding and managing a group of individuals, both employees and volunteers to achieve specific goals and objectives. You will provide direction, support, and motivation to the team members, delegate tasks, monitor progress, and ensure effective communication within the team. Proactively support and encourage both personal and professional development of your team. Running the shop autonomously, ensuring delivery of a profitable and customer-focused shop.
 
 Key Responsibilities 
 
  Maintaining the day-to-day operation of the shops
  Planning and managing deliveries and collections
  Operating the agreed stock rotation system and pricing structure
  Ensuring an efficient back-room operation
  Delivery of budgeted sales targets and maximising profit
  Providing and promoting excellent customer service
  Creating a welcoming atmosphere for customers and the shop team
  Creating a store layout that in line with brand guidelines
 
 
 Person Specification 
 
  Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date
  Able to demonstrate effective people management experience
  Collaborative approach to achieving departmental and wider organisational objectives
  Passion for the work that TAAS does
  Organisational skills and time management
  Confidence in talking about the work of the organisation
  Ability to understand issues related to working with volunteers
  Proven customer care skills
  IT skills and business online experience
  Understanding of financial and numerical information
  Experience in cash handling and online stock control
  Creativity and flair for presenting items
  Ability to keep up with retail trends and use initiative for positive results
 
 
 Compliance Responsibilities
 In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
 
  Health & Safety and Environment
  Safeguarding
  Data Protection
  Equality, Diversity, and Inclusion
  Quality
 
 You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
 The role is subject to a Basic DBS check.
 Environment
 TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
 As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
 
  Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.
 


The Air Ambulance Service

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