Tillster is the global leader in customer engagement programs and self-service ordering for the quick service restaurant and casual dining industries. The company provides multi-channel, market-specific digital solutions for ordering, payment, loyalty and lifecycle management that integrate across online, mobile, tablet, kiosk and call center platforms.

As a Tillster employee you will be entering an exciting growth stage company with US offices in San Diego, CA, Los Angeles, CA and Atlanta, GA and world class, global customers throughout North America, Europe and Asia-Pacific. 

We offer the opportunity to work with talented, solutions oriented colleagues, cutting edge technology, data and consumer experiences, some of the world’s most admired brands, and to create positive disruption in huge market – a $683B industry in the US and a global foodservice market place projected to grow from $2.6T worldwide sales in 2012 to $3.4 trillion by 2017. 

We offer competitive salaries, pre-IPO equity, Fortune 500 level benefits and the opportunity to grow, contribute and drive results.  We will be happy to consider you as a new addition to our growing team.

Technology

Tillster, Inc.

We’re a unified commerce platform that enables QSR restaurants to deliver personalized brand experiences & drive sales.

You should have 3+ years managing a Data Analytics team, 5+ years in data analytics with BI tools, strong SQL skills, experience with Google Analytics, A/B testing, and excellent communication abilities.

You will lead an analytics team, design data insights, manage Google Analytics, conduct A/B tests, support ad hoc analyses, develop dashboards, and ensure data quality through collaboration and code reviews.

Data

Porto

<div>
 Manager, Data Analytics (Portugal) Are you a passionate data analytics leader with a knack for data accuracy, innovation, and a drive to deliver actionable insights? Tillster is seeking an experienced Manager to lead our Data Analytics team. If you have 3+ years’ experience growing and managing a Data Analytics team coupled with 5+ years of experience in data analytics for ecommerce, marketing/CRM, business or financial analysis, we want to talk with you. We seek a self-motivated, self-directed, structured, and collaborative hands-on manager for our data analytics team. At Tillster we build web-based, kiosk/on premise, and hybrid-mobile restaurant ordering technology platforms. You will be leading the data analytics group, within the broader Data Science team, which encompasses data engineering, data products, self-service data offerings and business analysis. What you will be doing
 <ul>
 <li>Lead and mentor a high-performing analytics team, fostering professional growth and driving innovation by integrating AI-driven solutions and evaluating buy vs. build options.</li>
 <li>Design and communicate complex data insights to stakeholders, ensuring data-driven strategies align with business and customer objectives.</li>
 <li>Collaborate in defining the data collection strategy and be the lead subject matter expert in Google Analytics.</li>
 <li>Champion the design, implementation, and analysis of A/B tests to optimize customer experiences and drive business performance.</li>
 <li>With the team, support ad hoc data analysis for Tillster customers, executives, and other stakeholders to surface patterns in the data and identify areas to improve KPIs (engagement, average check, coupon usage, loyalty usage, conversions, orders, etc.).</li>
 <li>Develop and update dashboards for business stakeholders such as Marketing, Product, Finance, Engineering, Account Management, and Support/Operations.</li>
 <li>Create new analysis explores to enable non-technical analysts to access data, build dashboards, and solve critical business challenges on Looker technology.</li>
 <li>Your responsibility will be to work in the data science team in data analysis of data collected by those apps.</li>
 <li>Build reusable services and components to add to our company-wide libraries in SQL, Python and Looker.</li>
 <li>QA and code reviews to ensure maximum quality and accuracy.</li>
 <li>Responsible for data product quality standards and validation test plans and test cases</li>
 <li>Work collaboratively with smart and passionate software engineers, data engineers, data scientists, BI developers, and other internal/external key stakeholders.</li>
 </ul> Requirements
 <ul>
 <li>3+ years as a hands-on manager, leading a Data Analytics team in a fast-paced environment.</li>
 <li>5+ years of experience with data analytics, including the use of BI tools such as Looker or Tableau to drive business outcomes.</li>
 <li>Bachelor’s degree or higher in Data Science/Analytics, Computer Science, Statistics, Mathematics, Economics, or related field.</li>
 <li>Proven ability to lead cross-functional teams, manage multiple stakeholders, and communicate effectively across different levels of the organization.</li>
 </ul>
 <ul>
 <li>Expertise in data visualization that is clear and easy to understand.</li>
 <li>Strong written and verbal communications; including but not limited to customer engagement and presentations.</li>
 <li>Ability to find meaning in KPIs and a curiosity that digs deep when metrics do not seem to tell a full story.</li>
 <li>Skill at discovering actionable insights and communicating them effectively.</li>
 <li>Presentation style that fosters trust and customer confidence in both the data and Tillster’s capabilities.</li>
 <li>Expertise in advanced SQL, Big Query, Redshift, and/or Snowflake.</li>
 <li>Expertise with Google Analytics behavioral, engagement and ecommerce data; ideally you would have experience with custom metrics and custom reports on GA.</li>
 <li>Hands-on experience with Git (Bitbucket, Gitlab, GitHub, etc.).</li>
 <li>Experience conducting A/B tests and analyzing pre-post data under various circumstances.</li>
 <li>Experience in deep dive analysis with vague requirements to support creative discoveries that drive business value.</li>
 <li>Experience with data products, analytics, and data science in relevant area.</li>
 <li>Demonstrated success working in a collaborative Agile team environment.</li>
 </ul>
 About Tillster Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions. Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.
 Thriving at Tillster As a member of Tillster, you will embody our core values:
 <ul>
 <li>Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.</li>
 <li>Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.</li>
 <li>Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.</li>
 <li>Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.</li>
 <li>Drive Results: Focus on achieving tangible outcomes and delivering high performance.</li>
 <li>Own It: Take responsibility for your actions and the success of your work.</li>
 <li>Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.</li>
 </ul>
 Making a Difference in the Tillster Way Our business and product mission is to empower restaurants and consumers globally; by empowering, supporting, and nurturing the people who are part of the global Tillster team. We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
 Follow us on: Tillster.com: https://www.tillster.com/ Tillster Careers: https://www.tillster.com/careers LinkedIn: https://www.linkedin.com/company/tillster/
 
 ge4qyo3WcI
</div>


 Manager, Data Analytics (Portugal)  Are you a passionate data analytics leader with a knack for data accuracy, innovation, and a drive to deliver actionable insights? Tillster is seeking an experienced Manager to lead our Data Analytics team. If you have 3+ years’ experience growing and managing a Data Analytics team coupled with 5+ years of experience in data analytics for ecommerce, marketing/CRM, business or financial analysis, we want to talk with you. We seek a self-motivated, self-directed, structured, and collaborative hands-on manager for our data analytics team. At Tillster we build web-based, kiosk/on premise, and hybrid-mobile restaurant ordering technology platforms. You will be leading the data analytics group, within the broader Data Science team, which encompasses data engineering, data products, self-service data offerings and business analysis.  What you will be doing
 
  Lead and mentor a high-performing analytics team, fostering professional growth and driving innovation by integrating AI-driven solutions and evaluating buy vs. build options.
  Design and communicate complex data insights to stakeholders, ensuring data-driven strategies align with business and customer objectives.
  Collaborate in defining the data collection strategy and be the lead subject matter expert in Google Analytics.
  Champion the design, implementation, and analysis of A/B tests to optimize customer experiences and drive business performance.
  With the team, support ad hoc data analysis for Tillster customers, executives, and other stakeholders to surface patterns in the data and identify areas to improve KPIs (engagement, average check, coupon usage, loyalty usage, conversions, orders, etc.).
  Develop and update dashboards for business stakeholders such as Marketing, Product, Finance, Engineering, Account Management, and Support/Operations.
  Create new analysis explores to enable non-technical analysts to access data, build dashboards, and solve critical business challenges on Looker technology.
  Your responsibility will be to work in the data science team in data analysis of data collected by those apps.
  Build reusable services and components to add to our company-wide libraries in SQL, Python and Looker.
  QA and code reviews to ensure maximum quality and accuracy.
  Responsible for data product quality standards and validation test plans and test cases
  Work collaboratively with smart and passionate software engineers, data engineers, data scientists, BI developers, and other internal/external key stakeholders.
   Requirements
 
  3+ years as a hands-on manager, leading a Data Analytics team in a fast-paced environment.
  5+ years of experience with data analytics, including the use of BI tools such as Looker or Tableau to drive business outcomes.
  Bachelor’s degree or higher in Data Science/Analytics, Computer Science, Statistics, Mathematics, Economics, or related field.
  Proven ability to lead cross-functional teams, manage multiple stakeholders, and communicate effectively across different levels of the organization.
 
 
  Expertise in data visualization that is clear and easy to understand.
  Strong written and verbal communications; including but not limited to customer engagement and presentations.
  Ability to find meaning in KPIs and a curiosity that digs deep when metrics do not seem to tell a full story.
  Skill at discovering actionable insights and communicating them effectively.
  Presentation style that fosters trust and customer confidence in both the data and Tillster’s capabilities.
  Expertise in advanced SQL, Big Query, Redshift, and/or Snowflake.
  Expertise with Google Analytics behavioral, engagement and ecommerce data; ideally you would have experience with custom metrics and custom reports on GA.
  Hands-on experience with Git (Bitbucket, Gitlab, GitHub, etc.).
  Experience conducting A/B tests and analyzing pre-post data under various circumstances.
  Experience in deep dive analysis with vague requirements to support creative discoveries that drive business value.
  Experience with data products, analytics, and data science in relevant area.
  Demonstrated success working in a collaborative Agile team environment.
 
  About Tillster Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.  Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.
 Thriving at Tillster As a member of Tillster, you will embody our core values:
 
  Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.
  Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
  Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
  Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
  Drive Results: Focus on achieving tangible outcomes and delivering high performance.
  Own It: Take responsibility for your actions and the success of your work.
  Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.
 
 Making a Difference in the Tillster Way Our business and product mission is to empower restaurants and consumers globally; by empowering, supporting, and nurturing the people who are part of the global Tillster team. We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
 Follow us on: Tillster.com: https://www.tillster.com/ Tillster Careers: https://www.tillster.com/careers LinkedIn: https://www.linkedin.com/company/tillster/
 
 ge4qyo3WcI


Manager, Data Analytics - Tillster, Inc.

Manager, Data Analytics

You need strong Excel skills, experience with analytics and reporting, ability to document setups, and a customer-first attitude. Collaboration, data-driven decision-making, and a passion for innovation are essential.

You will create pivot tables, develop dashboards, document New Relic configurations, export/import dashboards, troubleshoot issues, and manage sharing permissions.

San Diego

<div>
 Product Intern Hybrid Role, MUST BE BASED IN SAN DIEGO, CA or LOS ANGELES, CA This is a paid internship role looking for either recent graduates or those that are currently in college.
 About Tillster Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.
 Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.
 What You’ll Do Skills desired:
 <ul>
 <li> Strong analytics and reporting skills – Excel is a must. 
 <ul>
 <li>Create pivot tables as needed to provide insights</li>
 <li> Develop dashboards to visually illustrate insights </li>
 </ul></li>
 <li>Inventory Existing Alerts and Conditions:
 <ul>
 <li> List down all the alerts and conditions from the primary New Relic account, including names, thresholds, notification channels, and configurations.</li>
 <li> This task involves documenting existing setups and doesn't require making changes or decisions.</li>
 <li> Export Dashboards:
 <ul>
 <li> Export dashboards as JSON files from the primary New Relic account.</li>
 <li> Exporting dashboards is a straightforward process and involves following a set procedure in New Relic without altering any configurations.</li>
 <li> Document the Setup:</li>
 <li> Document the new setup of alerts, conditions, and dashboards in the sub-account for future reference.</li>
 <li> Documenting is a straightforward task that involves detailing the configurations and settings, which can be reviewed later for accuracy.</li>
 </ul></li>
 </ul></li>
 <li>
 <ul>
 <li> Testing and Validation of Alerts and Conditions:</li>
 <li> Testing requires an understanding of the expected outcomes and the ability to troubleshoot issues that arise, making it more suitable for someone with experience.</li>
 <li> Import and Review Dashboards:</li>
 <li> Importing dashboards and ensuring they display data correctly can involve troubleshooting and adjustments, which might need more oversight and knowledge of New Relic's functionalities( we will train you on this technology).</li>
 <li> Set Up Sharing and Permissions for Dashboards:</li>
 <li> Configuring sharing and permissions requires understanding the organization's structure and who needs access to what, making it a task that benefits from more oversight.</li>
 </ul></li>
 </ul>
 The Interview Process
 <ul>
 <li> Recruiter interview with a Talent Acquisition Specialist</li>
 <li> Interview with Product Team</li>
 <li> Final interview with our Sr. Director Product Kiosks</li>
 </ul> To thrive at Tillster, all talent must exhibit professional experience in and a strong commitment to our core values:
 <ul>
 <li>
 <ul>
 <li> Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.</li>
 <li> Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.</li>
 <li> Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.</li>
 <li> Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.</li>
 <li> Drive Results: Focus on achieving tangible outcomes and delivering high performance.</li>
 <li> Own It: Take responsibility for your actions and the success of your work.</li>
 <li> Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.</li>
 </ul></li>
 </ul> Making a Difference in the Tillster Way
 Our business and product mission is to empower restaurants and consumers globally, by empowering, supporting, and nurturing the people who are part of the global Tillster team. We want to ensure all employees feel respected, confident, and engaged. Creating an inclusive working environment is of the utmost importance to us. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
 
 Pay and Benefits (USA)
 <ul>
 <li> Expected hourly rate is $20-$22 an hour</li>
 </ul> Local Candidates Only
 No Visa Sponsorship
 Principals only – no Agencies or calls please
 About Tillster...
 Tillster is the global leader in digital ordering and customer engagement solutions. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions. You will be part of a technology playground offering a fun, collaborative environment where ownership, problem solving, and teamwork are rewarded.
 
 Follow us on:
 Tillster.com: https://www.tillster.com/ LinkedIn: https://www.linkedin.com/company/tillster/ Twitter: @TillsterInc, https://twitter.com/TillsterInc Facebook: https://www.facebook.com/tillsterinc
 
 
 6cEQVl31S1
</div>


 Product Intern  Hybrid Role, MUST BE BASED IN SAN DIEGO, CA or LOS ANGELES, CA  This is a paid internship role looking for either recent graduates or those that are currently in college.
  About Tillster Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.
  Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.
  What You’ll Do Skills desired:
 
   Strong analytics and reporting skills – Excel is a must. 
   
    Create pivot tables as needed to provide insights
     Develop dashboards to visually illustrate insights 
   
  Inventory Existing Alerts and Conditions:
   
     List down all the alerts and conditions from the primary New Relic account, including names, thresholds, notification channels, and configurations.
     This task involves documenting existing setups and doesn't require making changes or decisions.
     Export Dashboards:
     
       Export dashboards as JSON files from the primary New Relic account.
       Exporting dashboards is a straightforward process and involves following a set procedure in New Relic without altering any configurations.
       Document the Setup:
       Document the new setup of alerts, conditions, and dashboards in the sub-account for future reference.
       Documenting is a straightforward task that involves detailing the configurations and settings, which can be reviewed later for accuracy.
     
   
  
   
     Testing and Validation of Alerts and Conditions:
     Testing requires an understanding of the expected outcomes and the ability to troubleshoot issues that arise, making it more suitable for someone with experience.
     Import and Review Dashboards:
     Importing dashboards and ensuring they display data correctly can involve troubleshooting and adjustments, which might need more oversight and knowledge of New Relic's functionalities( we will train you on this technology).
     Set Up Sharing and Permissions for Dashboards:
     Configuring sharing and permissions requires understanding the organization's structure and who needs access to what, making it a task that benefits from more oversight.
   
 
  The Interview Process
 
   Recruiter interview with a Talent Acquisition Specialist
   Interview with Product Team
   Final interview with our Sr. Director Product Kiosks
  To thrive at Tillster, all talent must exhibit professional experience in and a strong commitment to our core values:
 
  
   
     Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.
     Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
     Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
     Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
     Drive Results: Focus on achieving tangible outcomes and delivering high performance.
     Own It: Take responsibility for your actions and the success of your work.
     Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.
   
  Making a Difference in the Tillster Way
  Our business and product mission is to empower restaurants and consumers globally, by empowering, supporting, and nurturing the people who are part of the global Tillster team. We want to ensure all employees feel respected, confident, and engaged. Creating an inclusive working environment is of the utmost importance to us. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
  
  Pay and Benefits (USA)
 
   Expected hourly rate is $20-$22 an hour
  Local Candidates Only
  No Visa Sponsorship
  Principals only – no Agencies or calls please
  About Tillster...
  Tillster is the global leader in digital ordering and customer engagement solutions. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions. You will be part of a technology playground offering a fun, collaborative environment where ownership, problem solving, and teamwork are rewarded.
  
 Follow us on:
  Tillster.com: https://www.tillster.com/ LinkedIn: https://www.linkedin.com/company/tillster/ Twitter: @TillsterInc, https://twitter.com/TillsterInc Facebook: https://www.facebook.com/tillsterinc
  
 
 6cEQVl31S1


Tillster, Inc.

navigation.mission

sidebar.links