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Product Intern

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Tillster, Inc.

Aug 30

  • Internship
    Full-time
    Off-cycle Internship
  • San Diego

AI generated summary

  • You need strong Excel skills, experience with analytics and reporting, ability to document setups, and a customer-first attitude. Collaboration, data-driven decision-making, and a passion for innovation are essential.
  • You will create pivot tables, develop dashboards, document New Relic configurations, export/import dashboards, troubleshoot issues, and manage sharing permissions.

Requirements

  • Strong analytics and reporting skills – Excel is a must.
  • Create pivot tables as needed to provide insights
  • Develop dashboards to visually illustrate insights
  • List down all the alerts and conditions from the primary New Relic account, including names, thresholds, notification channels, and configurations.
  • Document existing setups and doesn't require making changes or decisions.
  • Export dashboards as JSON files from the primary New Relic account.
  • Exporting dashboards is a straightforward process and involves following a set procedure in New Relic without altering any configurations.
  • Document the new setup of alerts, conditions, and dashboards in the sub-account for future reference.
  • Documenting is a straightforward task that involves detailing the configurations and settings, which can be reviewed later for accuracy.
  • Testing requires an understanding of the expected outcomes and the ability to troubleshoot issues that arise, making it more suitable for someone with experience.
  • Importing dashboards and ensuring they display data correctly can involve troubleshooting and adjustments, which might need more oversight and knowledge of New Relic's functionalities (we will train you on this technology).
  • Configuring sharing and permissions requires understanding the organization's structure and who needs access to what, making it a task that benefits from more oversight.
  • Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.
  • Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
  • Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
  • Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
  • Drive Results: Focus on achieving tangible outcomes and delivering high performance.
  • Own It: Take responsibility for your actions and the success of your work.
  • Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.

Responsibilities

  • Create pivot tables as needed to provide insights
  • Develop dashboards to visually illustrate insights
  • List down all the alerts and conditions from the primary New Relic account, including names, thresholds, notification channels, and configurations
  • Document existing setups and doesn't require making changes or decisions
  • Export dashboards as JSON files from the primary New Relic account
  • Exporting dashboards is a straightforward process and involves following a set procedure in New Relic without altering any configurations
  • Document the new setup of alerts, conditions, and dashboards in the sub-account for future reference
  • Documenting is a straightforward task that involves detailing the configurations and settings, which can be reviewed later for accuracy
  • Testing requires an understanding of the expected outcomes and the ability to troubleshoot issues that arise
  • Importing dashboards and ensuring they display data correctly can involve troubleshooting and adjustments
  • Configuring sharing and permissions requires understanding the organization's structure and who needs access to what

FAQs

What is the location requirement for this internship?

This internship is a hybrid role, and candidates must be based in San Diego, CA, or Los Angeles, CA.

Is this internship paid?

Yes, this is a paid internship role.

Who can apply for the Product Intern position?

The role is open to recent graduates or those currently in college.

What skills are required for the Product Intern position?

Strong analytics and reporting skills, particularly in Excel, are essential. Experience with creating pivot tables, developing dashboards, and some familiarity with New Relic is also desirable.

What tasks will I be responsible for as a Product Intern?

Responsibilities include documenting existing alerts and conditions, exporting dashboards as JSON files, testing and validating alerts, and setting up sharing and permissions for dashboards, among others.

What is the expected hourly rate for this internship?

The expected hourly rate is between $20-$22.

What does the interview process look like?

The interview process includes a recruiter interview with a Talent Acquisition Specialist, an interview with the Product Team, and a final interview with the Sr. Director of Product Kiosks.

Are there opportunities for professional growth within Tillster?

Yes, Tillster emphasizes collaboration, innovation, and ownership, creating an environment conducive to professional development.

Does Tillster support diversity and inclusion?

Yes, Tillster is committed to creating an inclusive working environment and embraces diversity in all forms.

Is visa sponsorship available for this internship?

No, visa sponsorship is not available for this internship position.

What core values does Tillster prioritize?

Tillster prioritizes values such as putting customers first, collaborating effectively, innovating, operating from data, driving results, taking ownership, being passionate, and having fun.

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Tillster, Inc.

We’re a unified commerce platform that enables QSR restaurants to deliver personalized brand experiences & drive sales.

Technology
Industry
51-200
Employees
2002
Founded Year

Mission & Purpose

Tillster is the global leader in customer engagement programs and self-service ordering for the quick service restaurant and casual dining industries. The company provides multi-channel, market-specific digital solutions for ordering, payment, loyalty and lifecycle management that integrate across online, mobile, tablet, kiosk and call center platforms. As a Tillster employee you will be entering an exciting growth stage company with US offices in San Diego, CA, Los Angeles, CA and Atlanta, GA and world class, global customers throughout North America, Europe and Asia-Pacific. We offer the opportunity to work with talented, solutions oriented colleagues, cutting edge technology, data and consumer experiences, some of the world’s most admired brands, and to create positive disruption in huge market – a $683B industry in the US and a global foodservice market place projected to grow from $2.6T worldwide sales in 2012 to $3.4 trillion by 2017. We offer competitive salaries, pre-IPO equity, Fortune 500 level benefits and the opportunity to grow, contribute and drive results. We will be happy to consider you as a new addition to our growing team.