Flexible working hours: Employees can adjust the working hours as it best suits them and the work needs.

Learning & Development: We support our employees professional development through internal and external trainings.

Health Insurance coverage: We offer competitive private health insurance to all full-time employees - extended to the family.

Personal Work Allowance: Employees receive an individual budget to buy whatever they want in order to set up their work station.

Mental Health support:  At Unbabel we have an 'in-house' psychologist to support the mental well-being of all Unbabelers.

Loyalty Days: After 3 years in the company, employees get 1 extra paid holiday per year, until you reach a maximum of 5 days.

Medium

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. 

The company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world.

Technology

Unbabel

Unbabel helps businesses deliver multilingual customer experience at scale.

You need 2-4 years in a customer-facing revenue role at a SaaS or startup, strong upselling skills, effective collaboration, data-driven decision-making, and experience with Salesforce.

You will manage key customer relationships, drive expansion and cross-sell opportunities, measure ROI, track success metrics, and create B2B programs to boost revenue and participate in RFPs.

Customer Relations

Sales & Business Development

Munich

About Unbabel The company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel so that agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build seamless customer experiences in every corner of the world. Based in San Francisco, California, Unbabel works with leading customer support and marketing teams at brands such as Facebook, Microsoft, Booking.com, and Under Armour to communicate effortlessly with customers around the world, no matter what language they speak. What’s the opportunity about? We are looking for a new Account Manager to join our team who will play a key role in how we manage and drive growth through our existing accounts. We are on a journey to scale customer account growth and are looking for exceptional, cross-functional talent to drive the account management strategy for key customers. Our development-focused culture allows employees to thrive personally and professionally. And our office is in the heart of Lisbon around the corner from the Marques Pombal park. Why you’re important to us: Unbabel is innovating and disrupting how translations are done. We’re determined to continue to establish ourselves as the leader in the industry and perfect the way we service, engage with and grow our customers. Responsibilities As an Account Manager, you will be accountable for developing the strategy and approach to improving customer experience with Unbabel and expanding the value our customers are currently getting across the organisation. * You’ll own the day to day relationships for our key customers with highest expansion potential and focus on identifying expansion and cross-sell business opportunities; * Measure ROI and track the success of customer deployments, focus on key success indicators and opportunities for growth; * Creative high touch B2B programs that drive revenue will be the key areas you’ll focus on, including prospecting and selling to new POCs and sister companies; and participating in RFPs. Requirements * 2-4 years of prior customer facing revenue role at a SaaS company or startup (AM, SDR, AE, CSM); * Knack for enhancing customer experience, continually building and managing a pipeline of upselling, and cross-selling opportunities; * Experience in working effectively with people at all levels in an organization; * Big-picture, solution oriented can-do attitude and collaborative approach; * Excitement for data to drive your decisions; * Interest and experience in LSPs, customer support, translation, technology, or AI; * Exceptional English writing skills and experience working with Salesforce. What to expect from our selection process? * Interview with Recruiter * Interview with Senior Director of Account Management * Interview with Team * Interview with VP of Revenue Benefits * Competitive salary at one of Europe’s leading tech startups; * A stimulating startup environment committed to diversity and inclusion; * Health insurance; * Stock options; * Flexible working hours; * Individual budget to set up your workstation; * Budget for learning and development; * Other specific benefits, depending on location. Diversity Statement Unbabel is an Equal Opportunity Employer. We do not discriminate based on ethnicity, religion, colour, sex, gender identity, sexual orientation, age, or mental disability. Not only do we not discriminate, but we celebrate differences. The positions open at Unbabel are also intended for people with disabilities under DL no. 4/2019. If for whatever reason you need us to make reasonable adjustments and adaptations to our recruitment process, please let your recruiter know. (We are not accepting candidates coming from recruitment agencies at this moment)

About UnbabelThe company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel so that agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build seamless customer experiences in every corner of the world.Based in San Francisco, California, Unbabel works with leading customer support and marketing teams at brands such as Facebook, Microsoft, Booking.com, and Under Armour to communicate effortlessly with customers around the world, no matter what language they speak.What’s the opportunity about?We are looking for a new Account Manager to join our team who will play a key role in how we manage and drive growth through our existing accounts.We are on a journey to scale customer account growth and are looking for exceptional, cross-functional talent to drive the account management strategy for key customers. Our development-focused culture allows employees to thrive personally and professionally. And our office is in the heart of Lisbon around the corner from the Marques Pombal park.Why you’re important to us:Unbabel is innovating and disrupting how translations are done. We’re determined to continue to establish ourselves as the leader in the industry and perfect the way we service, engage with and grow our customers.ResponsibilitiesAs an Account Manager, you will be accountable for developing the strategy and approach to improving customer experience with Unbabel and expanding the value our customers are currently getting across the organisation. * You’ll own the day to day relationships for our key customers with highest expansion potential and focus on identifying expansion and cross-sell business opportunities; * Measure ROI and track the success of customer deployments, focus on key success indicators and opportunities for growth; * Creative high touch B2B programs that drive revenue will be the key areas you’ll focus on, including prospecting and selling to new POCs and sister companies; and participating in RFPs.      Requirements * 2-4 years of prior customer facing revenue role at a SaaS company or startup (AM, SDR, AE, CSM); * Knack for enhancing customer experience, continually building and managing a pipeline of upselling, and cross-selling opportunities; * Experience in working effectively with people at all levels in an organization; * Big-picture, solution oriented can-do attitude and collaborative approach; * Excitement for data to drive your decisions; * Interest and experience in LSPs, customer support, translation, technology, or AI; * Exceptional English writing skills and experience working with Salesforce.      What to expect from our selection process? * Interview with Recruiter * Interview with Senior Director of Account Management * Interview with Team * Interview with VP of Revenue      Benefits * Competitive salary at one of Europe’s leading tech startups; * A stimulating startup environment committed to diversity and inclusion; * Health insurance; * Stock options; * Flexible working hours; * Individual budget to set up your workstation; * Budget for learning and development; * Other specific benefits, depending on location.      Diversity StatementUnbabel is an Equal Opportunity Employer. We do not discriminate based on ethnicity, religion, colour, sex, gender identity, sexual orientation, age, or mental disability. Not only do we not discriminate, but we celebrate differences. The positions open at Unbabel are also intended for people with disabilities under DL no. 4/2019. If for whatever reason you need us to make reasonable adjustments and adaptations to our recruitment process, please let your recruiter know.(We are not accepting candidates coming from recruitment agencies at this moment)

Account Manager - Unbabel

&lt;strong&gt;About Unbabel&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel so that agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build seamless customer experiences in every corner of the world.&lt;br&gt;&lt;br&gt;Based in San Francisco, California, Unbabel works with leading customer support and marketing teams at brands such as Facebook, Microsoft, Booking.com, and Under Armour to communicate effortlessly with customers around the world, no matter what language they speak.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What’s the opportunity about?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are looking for a new Account Manager to join our team who will play a key role in how we manage and drive growth through our existing accounts.&lt;br&gt;&lt;br&gt;We are on a journey to scale customer account growth and are looking for exceptional, cross-functional talent to drive the account management strategy for key customers. Our development-focused culture allows employees to thrive personally and professionally. And our office is in the heart of Lisbon around the corner from the Marques Pombal park.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Why you’re important to us:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Unbabel is innovating and disrupting how translations are done. We’re determined to continue to establish ourselves as the leader in the industry and perfect the way we service, engage with and grow our customers.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As an Account Manager, you will be accountable for developing the strategy and approach to improving customer experience with Unbabel and expanding the value our customers are currently getting across the organisation.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;You’ll own the day to day relationships for our key customers with highest expansion potential and focus on identifying expansion and cross-sell business opportunities;&lt;/li&gt;&lt;li&gt;Measure ROI and track the success of customer deployments, focus on key success indicators and opportunities for growth;&lt;/li&gt;&lt;li&gt;Creative high touch B2B programs that drive revenue will be the key areas you’ll focus on, including prospecting and selling to new POCs and sister companies; and participating in RFPs.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;2-4 years of prior customer facing revenue role at a SaaS company or startup (AM, SDR, AE, CSM);&lt;/li&gt;&lt;li&gt;Knack for enhancing customer experience, continually building and managing a pipeline of upselling, and cross-selling opportunities;&lt;/li&gt;&lt;li&gt;Experience in working effectively with people at all levels in an organization;&lt;/li&gt;&lt;li&gt;Big-picture, solution oriented can-do attitude and collaborative approach;&lt;/li&gt;&lt;li&gt;Excitement for data to drive your decisions;&lt;/li&gt;&lt;li&gt;Interest and experience in LSPs, customer support, translation, technology, or AI;&lt;/li&gt;&lt;li&gt;Exceptional English writing skills and experience working with Salesforce.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;What to expect from our selection process?&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Interview with Recruiter&lt;/li&gt;&lt;li&gt;Interview with Senior Director of Account Management&lt;/li&gt;&lt;li&gt;Interview with Team&lt;/li&gt;&lt;li&gt;Interview with VP of Revenue&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Competitive salary at one of Europe’s leading tech startups;&lt;/li&gt;&lt;li&gt;A stimulating startup environment committed to diversity and inclusion;&lt;/li&gt;&lt;li&gt;Health insurance;&lt;/li&gt;&lt;li&gt;Stock options;&lt;/li&gt;&lt;li&gt;Flexible working hours;&lt;/li&gt;&lt;li&gt;Individual budget to set up your workstation;&lt;/li&gt;&lt;li&gt;Budget for learning and development;&lt;/li&gt;&lt;li&gt;Other specific benefits, depending on location.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Diversity Statement&lt;br&gt;&lt;br&gt;Unbabel is an Equal Opportunity Employer. We do not discriminate based on ethnicity, religion, colour, sex, gender identity, sexual orientation, age, or mental disability. Not only do we not discriminate, but we celebrate differences. The positions open at Unbabel are also intended for people with disabilities under DL no. 4/2019. If for whatever reason you need us to make reasonable adjustments and adaptations to our recruitment process, please let your recruiter know.&lt;br&gt;&lt;br&gt;(We are not accepting candidates coming from recruitment agencies at this moment)

Unbabel

navigation.mission