FAQs
What is the job title for this position?
The job title is Account Manager.
Where is Unbabel based?
Unbabel is based in San Francisco, California.
What type of company is Unbabel?
Unbabel is a tech startup that blends advanced artificial intelligence with human editors to provide high-quality translations.
What are the key responsibilities of the Account Manager?
The Account Manager will develop strategies to improve customer experience, manage day-to-day relationships with key customers, identify expansion and cross-sell opportunities, measure ROI, and drive revenue through creative B2B programs.
What kind of experience is required for this role?
The candidate should have 2-4 years of prior customer-facing revenue role at a SaaS company or startup, such as Account Manager, Sales Development Representative, Account Executive, or Customer Success Manager.
What skills are important for an Account Manager at Unbabel?
Important skills include enhancing customer experience, managing upselling and cross-selling opportunities, effective collaboration with various organizational levels, solution-oriented thinking, excitement for data-driven decisions, and exceptional English writing skills.
What can candidates expect from the selection process?
Candidates can expect multiple interviews, including a discussion with the recruiter, a Senior Director of Account Management, the team, and the VP of Revenue.
What benefits does Unbabel offer?
Unbabel offers a competitive salary, health insurance, stock options, flexible working hours, an individual budget to set up a workstation, a budget for learning and development, and other location-specific benefits.
Does Unbabel support diversity and inclusion?
Yes, Unbabel is committed to diversity and inclusion and is an Equal Opportunity Employer that celebrates differences.
Are there opportunities for professional development at Unbabel?
Yes, Unbabel provides a budget for learning and development as part of their benefits package.