Medium

Wahed Invest is a fintech company that provides ethical and accessible online investment services, particularly focused on Islamic finance principles. Their ultimate mission is to empower individuals to invest in a socially responsible and Shariah-compliant manner, catering to the needs of the global Muslim community. Wahed offers a digital platform that allows investors to create diversified portfolios tailored to their financial goals and risk preferences, while adhering to Islamic finance guidelines that prohibit investments in certain industries, such as alcohol, gambling, and tobacco. The company's purpose is to democratise investing and make it accessible to a wider audience, promoting financial inclusion and responsible investing practices in the UK and around the world.

Finance

Wahed

You need excellent English skills, 2-4 years in customer service, ability to multitask under tight deadlines, availability for shifts, and CRM experience (Zendesk is a plus).

You will handle client communications via chat, calls, and emails, ensuring compliance, managing complaints, coordinating with teams, closing tickets in SLA, and improving processes.

Customer Relations

Business, Operations & Strategy

Sharjah

<div>
 <div>
  <b>About Wahed:</b>
 </div>
 <div></div>
 <div>
  <br> We have a passion to reduce financial inequality and exclusion by building world leading financial products and services aimed at giving access to all. We are a New York headquartered Financial Technology (FinTech) company focused on serving values-based (shariah compliant) digital financial services to retail clients globally, starting with wealth management. We have an impressive global team aligned with this purpose and are looking for trail blazers in their fields that will take our customer delivery to new levels. We can promise you a digital first and truly international culture, as well as a fascinating immersion into the world of FinTech and Islamic finance.
 </div>
 <div></div>
 <div>
  <b><br> Job Brief:</b>
 </div>
 <div>
  The Customer Support Agent will be responsible for ensuring that all clients receive the support and attention they require, while also proactively finding new ways to improve our processes. This will not be a typical client support role. Although responding to LiveChat, support emails and calls will be a vital part, the candidate will also need to show creativity to come up with solutions that enable us to reach our end goal in less time, which is to onboard clients in a seamless manner.
 </div>
 <h3 class="jobSectionHeader"><b>Job Description:</b></h3>
 <ul>
  <li>First point of contact for our clients on live chats, calls and support emails.</li>
  <li>Ensures that all communication is compliant with financial regulations. This is absolutely top priority.</li>
  <li>Comfortable in taking full ownership of client experience and support.</li>
  <li>Candidates will be trained to be able to provide the necessary support to clients without breaching any regulatory restrictions. The candidate must always follow best practices.</li>
  <li>Responsible for managing client complaints and responding to client inquiries by coordinating with the different teams and area owners (operations, product, marketing etc).</li>
  <li>Ensures that open tickets are closed within the approved SLA’s.</li>
  <li>Proactively find new ways to improve efficiency and overall processes.</li>
  <li>Provide regular updates and reports to management on performance.</li>
 </ul>
 <h3 class="jobSectionHeader"><b> Job Specification:</b></h3>
 <ul>
  <li>Excellent English writing and speaking skills</li>
  <li>Ability to multitask and meet tight deadlines.</li>
  <li>2-4 years of work experience preferably in Customer services.</li>
  <li>Available to work evenings and weekends as per the schedule/shift rotation.</li>
  <li>Previous experience in CRM systems like Zendesk is a plus.</li>
 </ul>
</div>


 
  About Wahed:
 
 
 
   We have a passion to reduce financial inequality and exclusion by building world leading financial products and services aimed at giving access to all. We are a New York headquartered Financial Technology (FinTech) company focused on serving values-based (shariah compliant) digital financial services to retail clients globally, starting with wealth management. We have an impressive global team aligned with this purpose and are looking for trail blazers in their fields that will take our customer delivery to new levels. We can promise you a digital first and truly international culture, as well as a fascinating immersion into the world of FinTech and Islamic finance.
 
 
 
   Job Brief:
 
 
  The Customer Support Agent will be responsible for ensuring that all clients receive the support and attention they require, while also proactively finding new ways to improve our processes. This will not be a typical client support role. Although responding to LiveChat, support emails and calls will be a vital part, the candidate will also need to show creativity to come up with solutions that enable us to reach our end goal in less time, which is to onboard clients in a seamless manner.
 
 Job Description:
 
  First point of contact for our clients on live chats, calls and support emails.
  Ensures that all communication is compliant with financial regulations. This is absolutely top priority.
  Comfortable in taking full ownership of client experience and support.
  Candidates will be trained to be able to provide the necessary support to clients without breaching any regulatory restrictions. The candidate must always follow best practices.
  Responsible for managing client complaints and responding to client inquiries by coordinating with the different teams and area owners (operations, product, marketing etc).
  Ensures that open tickets are closed within the approved SLA’s.
  Proactively find new ways to improve efficiency and overall processes.
  Provide regular updates and reports to management on performance.
 
  Job Specification:
 
  Excellent English writing and speaking skills
  Ability to multitask and meet tight deadlines.
  2-4 years of work experience preferably in Customer services.
  Available to work evenings and weekends as per the schedule/shift rotation.
  Previous experience in CRM systems like Zendesk is a plus.
 


Customer Support Agent - Wahed

Customer Support Agent

You must be a Solicitor or CILEx with 1-5 years PQE in Private Client, able to manage a caseload independently. STEP membership is a plus; no business development is needed.

You will prepare wills, provide estate planning advice, manage powers of attorney, handle court applications, administer probate, advise the elderly, and work on trusts.

Legal

Birmingham

<div>
 <div>
  <b>About I Will Solicitors Ltd:</b>
 </div>
 <div></div>
 <div>
  <br> I Will Solicitors Ltd, is a subsidiary of Wahed. It specialises in the field of private client work, (Wills, inheritance tax planning, probate, trusts, Court of Protection and related work). I Will Solicitors Ltd is regulated by the Solicitors Regulation Authority and are dedicated to providing specialist quality advice to our clients. We specialise in helping our clients with the drafting of Shariah-compliant Islamic Wills in the UK.
 </div>
 <div></div>
 <div>
  <b><br> Job Description:</b>
 </div>
 <div>
  We are looking for a 1 –5 year PQE fee earner to join our Private Client team in Birmingham. The successful
 </div>
 <div>
  candidate will be a Solicitor or Chartered Legal Executive taking over an existing caseload which includes the
 </div>
 <div>
  full spectrum of private client matters including:
 </div>
 <ul>
  <li>Will Preparation (simple through to more complex life interest and discretionary trusts)</li>
  <li>Estate Planning Advice</li>
  <li>Powers of Attorney</li>
  <li>Court of Protection Applications</li>
  <li>Probate and Intestacy Administration</li>
  <li>Advising the Elderly</li>
  <li>Trust Work</li>
 </ul><br>
 <div></div>
 <h3 class="jobSectionHeader"><b> Job Specification</b></h3>
 <ul>
  <li>Solicitor or Chartered Legal Executive (CILEx) with 1-5 years post qualification experience (PQE) in Private Client field.</li>
  <li>The successful candidate will be capable of managing a full caseload with minimal supervision.</li>
  <li>The successful candidate will not be required to deal with Business development or lead generation and can concentrate solely on delivering high quality work.</li>
 </ul>
 <ul>
  <li>STEP membership an advantage.</li>
 </ul>
</div>


 
  About I Will Solicitors Ltd:
 
 
 
   I Will Solicitors Ltd, is a subsidiary of Wahed. It specialises in the field of private client work, (Wills, inheritance tax planning, probate, trusts, Court of Protection and related work). I Will Solicitors Ltd is regulated by the Solicitors Regulation Authority and are dedicated to providing specialist quality advice to our clients. We specialise in helping our clients with the drafting of Shariah-compliant Islamic Wills in the UK.
 
 
 
   Job Description:
 
 
  We are looking for a 1 –5 year PQE fee earner to join our Private Client team in Birmingham. The successful
 
 
  candidate will be a Solicitor or Chartered Legal Executive taking over an existing caseload which includes the
 
 
  full spectrum of private client matters including:
 
 
  Will Preparation (simple through to more complex life interest and discretionary trusts)
  Estate Planning Advice
  Powers of Attorney
  Court of Protection Applications
  Probate and Intestacy Administration
  Advising the Elderly
  Trust Work
 
 
  Job Specification
 
  Solicitor or Chartered Legal Executive (CILEx) with 1-5 years post qualification experience (PQE) in Private Client field.
  The successful candidate will be capable of managing a full caseload with minimal supervision.
  The successful candidate will not be required to deal with Business development or lead generation and can concentrate solely on delivering high quality work.
 
 
  STEP membership an advantage.
 


Solicitor - Wahed

Solicitor

You need 6 months private client law experience, ideally 1-3 years in a solicitor's firm, A-levels with 3 B's+, 2:1 degree, strong organizational and interpersonal skills, plus interest in Shariah law.

You will enhance private client work, pursue CILEx qualification, and strive to become a key team member, aiming for a legal executive or solicitor role within 3-5 years.

<div>
 <div>
  <b>About I Will Solicitors Ltd:</b>
 </div>
 <div></div>
 <div>
  <br> I Will Solicitors Ltd, is a subsidiary of Wahed. It specialises in the field of private client work, (Wills, inheritance tax planning, probate, trusts, Court of Protection and related work). I Will Solicitors Ltd is regulated by the Solicitors Regulation Authority and are dedicated to providing specialist quality advice to our clients. We specialise in helping our clients with the drafting of Shariah-compliant Islamic Wills in the UK.<br>
 </div>
 <div></div><br>
 <div>
  <b>Job Brief :</b>
 </div>
 <div>
  This role will suit an intelligent and motivated graduate. To apply at least six months private client law experience is a requirement, although exceptional candidates may be considered. The chosen candidate will be given the opportunity to train to become a solicitor through the chartered legal executive route if they demonstrate the requisite level of ability.
 </div>
 <h3 class="jobSectionHeader"><b>Job Description:</b></h3>
 <ul>
  <li>Building upon existing private client work experience and becoming a qualified specialist in this field.</li>
  <li>Completing the CILEx qualification with the support of I Will Solicitors (including funding for the LPC course), with the aim of becoming a legal executive or solicitor within 3-5 years.</li>
  <li>A motivation and desire to make the role his/her own and become a key member of the team.</li>
 </ul>
 <h3 class="jobSectionHeader"><b> Job Specification:</b></h3>
 <ul>
  <li>Ideally 1-3 years at a previous solicitors firm dealing with private client work.</li>
  <li>At least three Grade B’s or above at A level.</li>
  <li>For those having a degree, a minimum of a 2:1 qualification.</li>
  <li>An ability to take on information, learn quickly and independently.</li>
  <li>Good organisational and time-management skills.</li>
  <li>Good inter-personal skills.</li>
  <li>An interest in Shariah law and its implications and application under English law.</li>
  <li>A willingness to occasionally travel throughout England.</li>
 </ul>
</div>


 
  About I Will Solicitors Ltd:
 
 
 
   I Will Solicitors Ltd, is a subsidiary of Wahed. It specialises in the field of private client work, (Wills, inheritance tax planning, probate, trusts, Court of Protection and related work). I Will Solicitors Ltd is regulated by the Solicitors Regulation Authority and are dedicated to providing specialist quality advice to our clients. We specialise in helping our clients with the drafting of Shariah-compliant Islamic Wills in the UK.
 
 
 
  Job Brief :
 
 
  This role will suit an intelligent and motivated graduate. To apply at least six months private client law experience is a requirement, although exceptional candidates may be considered. The chosen candidate will be given the opportunity to train to become a solicitor through the chartered legal executive route if they demonstrate the requisite level of ability.
 
 Job Description:
 
  Building upon existing private client work experience and becoming a qualified specialist in this field.
  Completing the CILEx qualification with the support of I Will Solicitors (including funding for the LPC course), with the aim of becoming a legal executive or solicitor within 3-5 years.
  A motivation and desire to make the role his/her own and become a key member of the team.
 
  Job Specification:
 
  Ideally 1-3 years at a previous solicitors firm dealing with private client work.
  At least three Grade B’s or above at A level.
  For those having a degree, a minimum of a 2:1 qualification.
  An ability to take on information, learn quickly and independently.
  Good organisational and time-management skills.
  Good inter-personal skills.
  An interest in Shariah law and its implications and application under English law.
  A willingness to occasionally travel throughout England.
 


Paralegal - Wahed

Paralegal

You must be a Solicitor or CILEx with 1-5 years PQE in Private Client, able to manage a full caseload independently. STEP membership is a plus.

You will prepare wills and trusts, provide estate planning advice, manage powers of attorney and court applications, administer probate, advise the elderly, and handle trust work.

<div>
 <div>
  Solicitor
 </div>
 <div>
  <b> About I Will Solicitors Ltd:</b> <br> <br> I Will Solicitors Ltd, is a subsidiary of Wahed. It specialises in the field of private client work, (Wills, inheritance tax planning, probate, trusts, Court of Protection and related work). I Will Solicitors Ltd is regulated by the Solicitors Regulation Authority and are dedicated to providing specialist quality advice to our clients. We specialise in helping our clients with the drafting of Shariah-compliant Islamic Wills in the UK. <br> <br> <b>Job Description:</b> <br> <br> We are looking for a 1 -5 year PQE fee earner to join our Private Client team in Birmingham. The successful <br> <br> candidate will be a Solicitor or Chartered Legal Executive taking over an existing caseload which includes the <br> <br> full spectrum of private client matters including: <br> <br>
  <ul>
   <li>Will Preparation (simple through to more complex life interest and discretionary trusts)</li>
  </ul><br>
  <ul>
   <li>Estate Planning Advice</li>
  </ul><br>
  <ul>
   <li>Powers of Attorney</li>
  </ul><br>
  <ul>
   <li>Court of Protection Applications</li>
  </ul><br>
  <ul>
   <li>Probate and Intestacy Administration</li>
  </ul><br>
  <ul>
   <li>Advising the Elderly</li>
  </ul><br>
  <ul>
   <li>Trust Work</li>
  </ul><br> <b>Job Specification</b> <br>
  <ul>
   <ul>
    <li>Solicitor or Chartered Legal Executive (CILEx) with 1-5 years post qualification experience (PQE) in Private Client field.</li>
    <li>The successful candidate will be capable of managing a full caseload with minimal supervision.</li>
    <li>The successful candidate will not be required to deal with Business development or lead generation and can concentrate solely on delivering high quality work.</li>
    <li>STEP membership an advantage.</li>
   </ul>
  </ul>
 </div>
 <div>
  Job ID i4tVgRlrBH9h
 </div>
</div>
<p></p>


 
  Solicitor
 
 
   About I Will Solicitors Ltd:   I Will Solicitors Ltd, is a subsidiary of Wahed. It specialises in the field of private client work, (Wills, inheritance tax planning, probate, trusts, Court of Protection and related work). I Will Solicitors Ltd is regulated by the Solicitors Regulation Authority and are dedicated to providing specialist quality advice to our clients. We specialise in helping our clients with the drafting of Shariah-compliant Islamic Wills in the UK.   Job Description:   We are looking for a 1 -5 year PQE fee earner to join our Private Client team in Birmingham. The successful   candidate will be a Solicitor or Chartered Legal Executive taking over an existing caseload which includes the   full spectrum of private client matters including:  
  
   Will Preparation (simple through to more complex life interest and discretionary trusts)
  
  
   Estate Planning Advice
  
  
   Powers of Attorney
  
  
   Court of Protection Applications
  
  
   Probate and Intestacy Administration
  
  
   Advising the Elderly
  
  
   Trust Work
   Job Specification 
  
   
    Solicitor or Chartered Legal Executive (CILEx) with 1-5 years post qualification experience (PQE) in Private Client field.
    The successful candidate will be capable of managing a full caseload with minimal supervision.
    The successful candidate will not be required to deal with Business development or lead generation and can concentrate solely on delivering high quality work.
    STEP membership an advantage.
   
  
 
 
  Job ID i4tVgRlrBH9h
 



Wahed

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