Werner Enterprises, Inc. was founded in 1956 and is a premier transportation and logistics company, with coverage throughout North America. Werner maintains its corporate headquarters in Omaha, Nebraska and maintains offices in the United States, Canada and Mexico. Werner is among the five largest truckload carriers in the United States, with a diversified portfolio of transportation services that includes dedicated; medium-to-long-haul, regional and expedited van; and temperature-controlled. The Werner Logistics portfolio includes truck brokerage, freight management, intermodal, international and final mile services. International services are provided through Werner’s domestic and global subsidiary companies and include ocean, air and ground transportation; freight forwarding; and customs brokerage. 

Transportation

Werner Enterprises

You must be bilingual in Spanish, have 1-2 years of MS software skills, lift 80-100 lbs, operate warehouse equipment, and complete pre-employment tests including background and drug screenings.

You will process returns, manage reports, communicate with delivery personnel, maintain the facility, support warehouse operations, and assist with daily truck load-out tasks.

Customer Relations

Logistics

Piscataway

<div><div>Returns Coordinator Inventory Control Bilingual</div><div>
Bilingual Spanish - Merchandise Returns Coordinator</div><div>
Position: Merchandise Returns Coordinator (Evening)</div><div>
Department: Merchandise Returns - Audit / Dock Loading area</div><div>
Work Environment - Location: On-site Bob's Discount Furniture Distribution Center 150 Old New Brunswick Road. Piscataway, NJ, 08854</div><div>
Shift-Hours: 12noon - 9pm / Tue- Sat./ 5 days</div><div>
Job Type: Full Time / $ 18.00-20.00</div><div>
Job Summary: Physical warehouse position unloading tractor trailer loads of furniture and staging it for deliveries. Scan merchandise returns and print return labels. This role will report to an Sr. Returns Coordinator and /or General Manager.</div><div>
We are looking for a well-rounded, flexible individual to join our Team to supervise the returns process.</div><div>
Responsibilities:</div><ul><li>
Scan returns and print return labels.</li><li>
Ability to address and communicate concerns with 3rd party delivery personnel.</li><li>
Maintain a clean, organized facility.</li><li>
Manage daily return reports to maintain product control.</li><li>
Support other areas of the warehouse as needed.</li><li>
Supports load-out each day for all trucks.</li><li>
Computer proficiency: Microsoft Applications and other operational or client systems 1-2 years.</li><li>
Communication: Crisp and effective written, verbal communication skills and follow through.</li></ul><div>
Qualifications:</div><ul><li>
Bilingual Spanish (verbal)</li><li>
Microsoft Applications: Computer software skills 1-2 years. (English)</li><li>
Ability to operate warehouse equipment.</li><li>
Must be capable of sitting, standing, and walking for extended periods of time.</li><li>
Ability to lift more than 80-100 lbs. frequently.</li><li>
Ability to count &amp; (RF) Scan accurately.</li><li><div>
Support 20+ trucks daily.</div></li></ul><div></div><div>
Company Screening: Must successfully complete pre-employment testing / criminal background / drug screening / physical exam.</div><div></div><div>
 PHYSICAL REQUIREMENTS<br>
 Seeing and hearing: Read documents, computer screen.0-24 %<br>
 Standing and walking. 75-100 %<br>
 Climbing, stooping, squatting and kneeling. 75-100 %<br>
 Dexterity: utilizing phone, typing, and writing. 0-24 %<br>
 Lift in excess of 80+ pounds. 100 %</div><div></div><div>
Benefits: Full Time</div><ul><li>
Biweekly - Direct Deposit</li><li>
401(k)</li><li>
401(k) matching</li><li>
Dental insurance</li><li>
Employee assistance program</li><li>
Employee discount</li><li>
Flexible spending account</li><li>
Health insurance</li><li>
Health savings account</li><li>
Life insurance</li><li>
Paid time off</li><li>
Tuition reimbursement</li><li>
Vision insurance</li></ul><div>
Company Profile</div><div>
 Werner Enterprises delivers superior truckload transportation and logistics services to customers across the United States, Mexico and Canada. With 2023 revenues of $3.3 billion, an industry-leading modern truck and trailer fleet, nearly 14,000 talented associates and our innovative Werner EDGE&reg; technology, we are an essential solutions provider for customers who value the integrity of their supply chain and require safe and exceptional on-time service. Werner provides Dedicated and One-Way Truckload services as well as Logistics services that include truckload brokerage, freight management, intermodal and final mile. As an industry leader, Werner is deeply committed to promoting sustainability and supporting diversity, equity and inclusion.</div><div></div><div>
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.</div><div></div><div>
By clicking &ldquo;Submit&rdquo; you are expressly consenting to our <div>Privacy Policy</div> (available at <div>https://www.werner.com/privacy-policy/</div>) and to Werner Enterprises, Inc., its representatives, and affiliates (&ldquo;Werner&rdquo;) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.</div></div>

Returns Coordinator Inventory Control Bilingual
Bilingual Spanish - Merchandise Returns Coordinator
Position: Merchandise Returns Coordinator (Evening)
Department: Merchandise Returns - Audit / Dock Loading area
Work Environment - Location: On-site Bob's Discount Furniture Distribution Center 150 Old New Brunswick Road. Piscataway, NJ, 08854
Shift-Hours: 12noon - 9pm / Tue- Sat./ 5 days
Job Type: Full Time / $ 18.00-20.00
Job Summary: Physical warehouse position unloading tractor trailer loads of furniture and staging it for deliveries. Scan merchandise returns and print return labels. This role will report to an Sr. Returns Coordinator and /or General Manager.
We are looking for a well-rounded, flexible individual to join our Team to supervise the returns process.
Responsibilities:
Scan returns and print return labels.
Ability to address and communicate concerns with 3rd party delivery personnel.
Maintain a clean, organized facility.
Manage daily return reports to maintain product control.
Support other areas of the warehouse as needed.
Supports load-out each day for all trucks.
Computer proficiency: Microsoft Applications and other operational or client systems 1-2 years.
Communication: Crisp and effective written, verbal communication skills and follow through.
Qualifications:
Bilingual Spanish (verbal)
Microsoft Applications: Computer software skills 1-2 years. (English)
Ability to operate warehouse equipment.
Must be capable of sitting, standing, and walking for extended periods of time.
Ability to lift more than 80-100 lbs. frequently.
Ability to count & (RF) Scan accurately.
Support 20+ trucks daily.
Company Screening: Must successfully complete pre-employment testing / criminal background / drug screening / physical exam.
 PHYSICAL REQUIREMENTS
 Seeing and hearing: Read documents, computer screen.0-24 %
 Standing and walking. 75-100 %
 Climbing, stooping, squatting and kneeling. 75-100 %
 Dexterity: utilizing phone, typing, and writing. 0-24 %
 Lift in excess of 80+ pounds. 100 %
Benefits: Full Time
Biweekly - Direct Deposit
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
Company Profile
 Werner Enterprises delivers superior truckload transportation and logistics services to customers across the United States, Mexico and Canada. With 2023 revenues of $3.3 billion, an industry-leading modern truck and trailer fleet, nearly 14,000 talented associates and our innovative Werner EDGE® technology, we are an essential solutions provider for customers who value the integrity of their supply chain and require safe and exceptional on-time service. Werner provides Dedicated and One-Way Truckload services as well as Logistics services that include truckload brokerage, freight management, intermodal and final mile. As an industry leader, Werner is deeply committed to promoting sustainability and supporting diversity, equity and inclusion.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.

Returns Coordinator Bilingual Spanish - Werner Enterprises

Returns Coordinator Bilingual Spanish

You need a Bachelor's degree or equivalent, 3-5 years in training or employee relations, strong computer skills, leadership, communication, decision-making abilities, and commitment to customer service.

You will assess training needs, design and deliver training programs, manage materials, support management, resolve issues, and enhance training efficiency while ensuring compliance and strategic alignment.

People, HR & Administration

Education & Teaching

Omaha

<div><div>Accountable for the development and implementation of training strategies, plans, and processes to support departmental and organizational goals. Responsible for all training programs and must ensure that associates have the tools needed to perform required skills and achieve results as a basis for continual training and education. Analyze, design, develop, implement and evaluate training documentation in order to provide timely communication on updates on proper processes and system usage.</div><div></div><div>
Responsibilities:</div><ul><li>
Develop a needs assessment process and create an instructional design process with appropriate delivery methods and post-training evaluations.</li><li>
Recommend solutions for performance issues and potential areas of training.</li><li>
Conduct training needs assessments and oversee the training function.</li><li>
Develop and organize training materials, multimedia visual aids, and other educational materials.</li><li>
Manage key associate relations projects and initiatives that have strategic departmental impact.</li><li>
Provide support to Management in responding to personnel issues.</li><li>
Coordinate efforts to ensure the full utilization of all site training facilities, processes, resources, and equipment.</li><li>
Work closely with management, ensure that policies, programs and processes are developed, implemented, communication and consistently administered in compliance with organizational objects and with relevant laws/ regulations.</li><li>
Resolve and respond to training issues and questions from leaders and associates on the application and interpretation of processes, company policies, and current regulations.</li><li>
Continuously seek and support new approaches, practices, and processes to improve the efficiency of training service offered.</li><li>
Other duties as assigned.</li></ul><div></div><div>
Qualifications:</div><ul><li>
A minimum of a Bachelor&rsquo;s Degree from an accredited college or university in Human Resources, Adult Education, or related field or equivalent experience preferred.</li><li>
Three to five years training or employee relations experience preferred.</li><li>
Two to three years&rsquo; customer service experience preferred.</li><li>
Excellent computer skills including Contribute, Captivate, Photoshop, PowerPoint, and Excel</li><li>
Working knowledge of employee relations practices, including dispute resolution and investigation experience.</li><li>
Demonstrated leadership abilities.</li><li>
Strong presentation and public-speaking skills.</li><li>
Strong verbal, listening, written communication skills required.</li><li>
Excellent decision making skills.</li><li>
Ability to organize/schedule and coordinate multiple tasks simultaneously.</li><li>
Ability to be proactive , self motivated, and self-directed.</li><li>
Knowledge of supervisory and management practices and policies.</li><li>
Demonstrated commitment to excellent customer service.</li><li>
Depth of practical experience in both technical and non-technical training.</li></ul><div></div><div>
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.</div><div></div><div>
By clicking &ldquo;Submit&rdquo; you are expressly consenting to our <div>Privacy Policy</div> (available at <div>https://www.werner.com/privacy-policy/</div>) and to Werner Enterprises, Inc., its representatives, and affiliates (&ldquo;Werner&rdquo;) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.</div></div>

Accountable for the development and implementation of training strategies, plans, and processes to support departmental and organizational goals. Responsible for all training programs and must ensure that associates have the tools needed to perform required skills and achieve results as a basis for continual training and education. Analyze, design, develop, implement and evaluate training documentation in order to provide timely communication on updates on proper processes and system usage.
Responsibilities:
Develop a needs assessment process and create an instructional design process with appropriate delivery methods and post-training evaluations.
Recommend solutions for performance issues and potential areas of training.
Conduct training needs assessments and oversee the training function.
Develop and organize training materials, multimedia visual aids, and other educational materials.
Manage key associate relations projects and initiatives that have strategic departmental impact.
Provide support to Management in responding to personnel issues.
Coordinate efforts to ensure the full utilization of all site training facilities, processes, resources, and equipment.
Work closely with management, ensure that policies, programs and processes are developed, implemented, communication and consistently administered in compliance with organizational objects and with relevant laws/ regulations.
Resolve and respond to training issues and questions from leaders and associates on the application and interpretation of processes, company policies, and current regulations.
Continuously seek and support new approaches, practices, and processes to improve the efficiency of training service offered.
Other duties as assigned.
Qualifications:
A minimum of a Bachelor’s Degree from an accredited college or university in Human Resources, Adult Education, or related field or equivalent experience preferred.
Three to five years training or employee relations experience preferred.
Two to three years’ customer service experience preferred.
Excellent computer skills including Contribute, Captivate, Photoshop, PowerPoint, and Excel
Working knowledge of employee relations practices, including dispute resolution and investigation experience.
Demonstrated leadership abilities.
Strong presentation and public-speaking skills.
Strong verbal, listening, written communication skills required.
Excellent decision making skills.
Ability to organize/schedule and coordinate multiple tasks simultaneously.
Ability to be proactive , self motivated, and self-directed.
Knowledge of supervisory and management practices and policies.
Demonstrated commitment to excellent customer service.
Depth of practical experience in both technical and non-technical training.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.

Learning and Development Specialist - Werner Enterprises

Learning and Development Specialist

You should be a motivated individual eager to learn and contribute, with a strong commitment to diversity and inclusion. No specific qualifications mentioned.

You will engage in training, community events, networking, and project presentations while collaborating in a supportive environment, with potential remote options and housing assistance.

IT & Cybersecurity

<div>
 <div>
  Our summer internship program is an excellent opportunity to tie what you have learned in the classroom into real-world experience. The program consists of an 11-week immersion into Werner Enterprises and is comprised of opportunities in several areas of our organization, including:
 </div>
 <ul>
  <li>Information Technology</li>
  <li>Customer Service</li>
  <li>Finance</li>
  <li>Sales</li>
  <li>Marketing</li>
  <li>Driver Services</li>
  <li>Supply Chain Operations</li>
 </ul>
 <div></div>
 <div>
  To enhance your overall understanding of our company, we provide opportunities to network with peers and leaders, and help you gain an understanding of the career paths available at Werner Enterprises.<br> <br> Internship Overview:
 </div>
 <ul>
  <li>Paid internship that includes dedicated job training and learning opportunities</li>
  <li>Located at our Corporate Headquarters in Omaha, Nebraska (some remote and off-site opportunities may be available)</li>
  <li>Collaborative, inclusive work environment</li>
  <li>Real-world experience</li>
  <li>Paid housing/housing assistance may be available</li>
 </ul>
 <div></div>
 <div>
  Internship Development Activities:
 </div>
 <ul>
  <li>Lessons with Leaders Sessions</li>
  <li>Mentor Program</li>
  <li>Intern Activities</li>
  <li>Community Support Events</li>
  <li>Networking</li>
  <li>Summer Project Proposal and Presentation</li>
 </ul>
 <div></div>
 <div>
  Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
 </div>
 <div></div>
 <div>
  By clicking “Submit” you are expressly consenting to our 
  <div>
   Privacy Policy
  </div> (available at 
  <div>
   https://www.werner.com/privacy-policy/
  </div>) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.
 </div>
</div>


 
  Our summer internship program is an excellent opportunity to tie what you have learned in the classroom into real-world experience. The program consists of an 11-week immersion into Werner Enterprises and is comprised of opportunities in several areas of our organization, including:
 
 
  Information Technology
  Customer Service
  Finance
  Sales
  Marketing
  Driver Services
  Supply Chain Operations
 
 
 
  To enhance your overall understanding of our company, we provide opportunities to network with peers and leaders, and help you gain an understanding of the career paths available at Werner Enterprises.  Internship Overview:
 
 
  Paid internship that includes dedicated job training and learning opportunities
  Located at our Corporate Headquarters in Omaha, Nebraska (some remote and off-site opportunities may be available)
  Collaborative, inclusive work environment
  Real-world experience
  Paid housing/housing assistance may be available
 
 
 
  Internship Development Activities:
 
 
  Lessons with Leaders Sessions
  Mentor Program
  Intern Activities
  Community Support Events
  Networking
  Summer Project Proposal and Presentation
 
 
 
  Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
 
 
 
  By clicking “Submit” you are expressly consenting to our 
  
   Privacy Policy
   (available at 
  
   https://www.werner.com/privacy-policy/
  ) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.
 


Corporate Intern - Summer '25 - Werner Enterprises

Corporate Intern - Summer '25

You need 2-5 years in customer service/logistics, strong tech skills, exceptional communication, problem-solving abilities, and flexibility to work various schedules, including weekends and holidays.

You will train agents, ensure policy compliance, monitor performance, provide coaching, resolve issues, analyze data for reports, and collaborate with management to enhance customer satisfaction.

<div>
 <div>
  Administrative Assistant
 </div>
 <div></div>
 <div>
  Department: Administrative – Home Delivery - Dispatch
 </div>
 <div></div>
 <div>
  Location: Werner Final Mile Trucking – Cardis Furniture Warehouse 1 Furniture Way, Swansea MA 02777
 </div>
 <div></div>
 <div>
  Work Environment: On- Site
 </div>
 <div></div>
 <div>
  Shift - Schedule: $ 22.00 / Full Time / 5 Days / Monday to Saturday / Open Schedule availability: 8:30am-4:30pm /12n-8pm
 </div>
 <div></div>
 <div>
  Pre-Employment: Pass pre-employment testing (Drug Screening, Background Check)
 </div>
 <div></div>
 <div>
  Job Summary
 </div>
 <div>
  We are searching for a dedicated, supportive Administrative Assistant who can coach and motivate Dispatch - Call Center representatives as they field calls from clients. The Dispatch - Logistics Manager will hire employees and assist in the training process, ensuring that every agent is well prepared for their calls. They will continue to support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with ongoing coaching opportunities and inspiration. You should be analytical, supportive, and prepared to act a resource to phone agent.
 </div>
 <div>
  To succeed as a Administrative Assistant, you should be focused on helping your team build necessary skills and knowledge, so they can better support customers. You should be supportive, communicative, and attentive.
 </div>
 <div></div>
 <div>
  Responsibilities:
 </div>
 <ul>
  <li>Hiring, training, and preparing Dispatch - Call Center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.</li>
  <li>Ensuring agents understand and comply with all Dispatch - Call Center objectives, performance standards, and policies.</li>
  <li>Answering agent questions regarding best practices or difficult calls.</li>
  <li>Identifying operational issues and suggesting possible improvements.</li>
  <li>Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.</li>
  <li>Preparing reports and analyzing data to assist management as they determine Dispatch - Call Center goals.</li>
  <li>Working with other supervisors and management team members to support agents and maximize customer satisfaction.</li>
 </ul>
 <div>
  Supervisor Requirements:
 </div>
 <ul>
  <li>2-5 years Call center, customer service, logistics - supervisory experience.</li>
  <li>Proficiency with technology, especially computers, Dispatch – Logistics software applications, and phone systems.</li>
  <li>Exceptional verbal and written communication skills.</li>
  <li>Strong understanding of company products, policies, and services.</li>
  <li>Ability to coach, train, and motivate employees and evaluate their performance.</li>
  <li>Excellent problem solving, leadership, and customer service skills.</li>
  <li>Analytical, efficient, and thorough.</li>
  <li>Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours.</li>
 </ul>
 <div>
  Qualifications:
 </div>
 <ul>
  <li>Combination of education and 1-2 years relevant logistics/dispatch experience collectively considered.</li>
  <li>Ability to establish and maintain effective relationships with employees, contractors, supervisors and the general public requiring courtesy, discretion and independent judgment.</li>
  <li>Excellent organizational, leadership, communication, reporting skills</li>
  <li>High energy and motivating skills</li>
  <li>Routing and dispatch skills.</li>
  <li>Computer proficiency: Microsoft Applications and other operational or client systems</li>
  <li>Ability to safeguard customers’ personal information.</li>
  <li>Detail-oriented, analytical problem-solver and ability to multi-task in a demanding environment, high-pressure, high-volume environment.</li>
  <li>Knowledge of relevant policies, practices and procedures and requirements / standards.</li>
  <li>Communication: Crisp and effective written, verbal communication skills and follow through</li>
  <li>Must be able to read and speak the professional English language and conversational Portuguese is a plus.</li>
  <li>Must be able to work flexible schedules including weekends and holidays, and be available to address operational issues.</li>
 </ul>
 <div></div>
 <div>
  <br> Benefits:
 </div>
 <ul>
  <li>401(k)</li>
  <li>401(k) matching</li>
  <li>Dental insurance</li>
  <li>Employee assistance program</li>
  <li>Employee discount</li>
  <li>Flexible spending account</li>
  <li>Health insurance</li>
  <li>Health savings account</li>
  <li>Life insurance</li>
  <li>Paid time off</li>
  <li>Tuition reimbursement</li>
  <li>Vision insurance</li>
  <li>Weekly pay - Direct Deposit</li>
 </ul>
 <div></div>
 <div>
  <br> Company Profile
 </div>
 <div>
  Werner Enterprises, Inc. was founded in 1956 and is a premier transportation and logistics company, with coverage throughout North America, Asia, Europe, South America, Africa and Australia. Werner maintains its global headquarters in Omaha, Nebraska and maintains offices in the United States, Canada, Mexico, China and Australia. Werner is among the five largest truckload carriers in the United States, with a diversified portfolio of transportation services that includes dedicated; medium-to-long-haul, regional and local van; expedited; temperature-controlled; and flatbed services. Werner’s Logistics portfolio includes freight management, truck brokerage, intermodal, and international services. International services are provided through Werner’s domestic and global subsidiary companies and include ocean, air and ground transportation; freight forwarding; and customs brokerage.
 </div>
 <div></div>
 <div>
  <br> Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
 </div>
 <div></div>
 <div>
  By clicking “Submit” you are expressly consenting to our 
  <div>
   Privacy Policy
  </div> (available at 
  <div>
   https://www.werner.com/privacy-policy/
  </div>) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.
 </div>
</div>


 
  Administrative Assistant
 
 
 
  Department: Administrative – Home Delivery - Dispatch
 
 
 
  Location: Werner Final Mile Trucking – Cardis Furniture Warehouse 1 Furniture Way, Swansea MA 02777
 
 
 
  Work Environment: On- Site
 
 
 
  Shift - Schedule: $ 22.00 / Full Time / 5 Days / Monday to Saturday / Open Schedule availability: 8:30am-4:30pm /12n-8pm
 
 
 
  Pre-Employment: Pass pre-employment testing (Drug Screening, Background Check)
 
 
 
  Job Summary
 
 
  We are searching for a dedicated, supportive Administrative Assistant who can coach and motivate Dispatch - Call Center representatives as they field calls from clients. The Dispatch - Logistics Manager will hire employees and assist in the training process, ensuring that every agent is well prepared for their calls. They will continue to support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with ongoing coaching opportunities and inspiration. You should be analytical, supportive, and prepared to act a resource to phone agent.
 
 
  To succeed as a Administrative Assistant, you should be focused on helping your team build necessary skills and knowledge, so they can better support customers. You should be supportive, communicative, and attentive.
 
 
 
  Responsibilities:
 
 
  Hiring, training, and preparing Dispatch - Call Center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.
  Ensuring agents understand and comply with all Dispatch - Call Center objectives, performance standards, and policies.
  Answering agent questions regarding best practices or difficult calls.
  Identifying operational issues and suggesting possible improvements.
  Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
  Preparing reports and analyzing data to assist management as they determine Dispatch - Call Center goals.
  Working with other supervisors and management team members to support agents and maximize customer satisfaction.
 
 
  Supervisor Requirements:
 
 
  2-5 years Call center, customer service, logistics - supervisory experience.
  Proficiency with technology, especially computers, Dispatch – Logistics software applications, and phone systems.
  Exceptional verbal and written communication skills.
  Strong understanding of company products, policies, and services.
  Ability to coach, train, and motivate employees and evaluate their performance.
  Excellent problem solving, leadership, and customer service skills.
  Analytical, efficient, and thorough.
  Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours.
 
 
  Qualifications:
 
 
  Combination of education and 1-2 years relevant logistics/dispatch experience collectively considered.
  Ability to establish and maintain effective relationships with employees, contractors, supervisors and the general public requiring courtesy, discretion and independent judgment.
  Excellent organizational, leadership, communication, reporting skills
  High energy and motivating skills
  Routing and dispatch skills.
  Computer proficiency: Microsoft Applications and other operational or client systems
  Ability to safeguard customers’ personal information.
  Detail-oriented, analytical problem-solver and ability to multi-task in a demanding environment, high-pressure, high-volume environment.
  Knowledge of relevant policies, practices and procedures and requirements / standards.
  Communication: Crisp and effective written, verbal communication skills and follow through
  Must be able to read and speak the professional English language and conversational Portuguese is a plus.
  Must be able to work flexible schedules including weekends and holidays, and be available to address operational issues.
 
 
 
   Benefits:
 
 
  401(k)
  401(k) matching
  Dental insurance
  Employee assistance program
  Employee discount
  Flexible spending account
  Health insurance
  Health savings account
  Life insurance
  Paid time off
  Tuition reimbursement
  Vision insurance
  Weekly pay - Direct Deposit
 
 
 
   Company Profile
 
 
  Werner Enterprises, Inc. was founded in 1956 and is a premier transportation and logistics company, with coverage throughout North America, Asia, Europe, South America, Africa and Australia. Werner maintains its global headquarters in Omaha, Nebraska and maintains offices in the United States, Canada, Mexico, China and Australia. Werner is among the five largest truckload carriers in the United States, with a diversified portfolio of transportation services that includes dedicated; medium-to-long-haul, regional and local van; expedited; temperature-controlled; and flatbed services. Werner’s Logistics portfolio includes freight management, truck brokerage, intermodal, and international services. International services are provided through Werner’s domestic and global subsidiary companies and include ocean, air and ground transportation; freight forwarding; and customs brokerage.
 
 
 
   Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
 
 
 
  By clicking “Submit” you are expressly consenting to our 
  
   Privacy Policy
   (available at 
  
   https://www.werner.com/privacy-policy/
  ) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.
 


Administrative Assistant - Werner Enterprises

Administrative Assistant

You must have a valid CDL Class-A, 3 years OTR driving experience, clean driving record, and be able to obtain DOT certification and an instructor license. Bilingual is a plus.

You will conduct driving demonstrations, ensure safety compliance, supervise students, document attendance, and provide in-person instruction on pre-trip inspections, control skills, and road driving.

WE WANT YOU! Roadmaster Drivers School, a Premier National Commercial Truck Driver Training School and a subsidiary of Werner Enterprises, Inc., is seeking experienced professional CDL Class A drivers with the ability and desire to train the next generation of professional commercial truck drivers!<br><br>We offer:<br><br><br> * Average $52,000+ per Year<br> * Immediate Full-Time Positions Available<br> * Competitive Wages Paid Bi-Weekly<br> * Home Daily<br> * Health Insurance, Dental Insurance and Vision Insurance<br> * Company provided Life and AD&D Insurance<br> * Various other Insurance BenefITS available<br> * Paid Vacation & Sick Time<br> * 401(k) Retirement Plan w/ Company Match<br> * Employee Stock Purchase Program w/ Company Match<br> * Employee Perks Program through Abenity®<br> * Opportunities for Advancement<br>   <br>   <br><br>Job Description:<br><br><br> * Conduct demonstrations of assigned driving operations for students<br> * Ensure all students are operating equipment safely and within company policy<br> * Supervise all assigned students and complete documentation of student attendance and training records<br> * Provide in-person instruction daily to students in the following areas: Full Pre-Trip Inspection, Basic Control Skills and Road Driving<br>   <br>   <br><br>Qualifications:<br><br><br> * Must possess a Valid CDL Class-A license<br> * No more than two (2) moving violations in the last 12 months (1 year)<br> * No more than three (3) moving violations in the last 24 months (2 years)<br> * Minimum of 3 years verifiable over-the-road (OTR) or local commercial driving experience<br> * Must be able to obtain DOT Medical Examiner Certificate and pass a DOT drug screen and hair follicle drug screen<br> * Must be able and willing to obtain an instructor license from a state approving agency as applicable<br> * Must have the ability to effectively communicate and provide training to others<br> * Must have the intellectual and leadership abilities needed to provide instruction on the full pre-trip inspection, basic control skills and over-the-road training to Roadmaster students.<br> * Bilingual a plus<br>   <br>   <br><br>Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.<br><br>By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.

WE WANT YOU! Roadmaster Drivers School, a Premier National Commercial Truck Driver Training School and a subsidiary of Werner Enterprises, Inc., is seeking experienced professional CDL Class A drivers with the ability and desire to train the next generation of professional commercial truck drivers!We offer: * Average $52,000+ per Year * Immediate Full-Time Positions Available * Competitive Wages Paid Bi-Weekly * Home Daily * Health Insurance, Dental Insurance and Vision Insurance * Company provided Life and AD&D Insurance * Various other Insurance BenefITS available * Paid Vacation & Sick Time * 401(k) Retirement Plan w/ Company Match * Employee Stock Purchase Program w/ Company Match * Employee Perks Program through Abenity® * Opportunities for Advancement      Job Description: * Conduct demonstrations of assigned driving operations for students * Ensure all students are operating equipment safely and within company policy * Supervise all assigned students and complete documentation of student attendance and training records * Provide in-person instruction daily to students in the following areas: Full Pre-Trip Inspection, Basic Control Skills and Road Driving      Qualifications: * Must possess a Valid CDL Class-A license * No more than two (2) moving violations in the last 12 months (1 year) * No more than three (3) moving violations in the last 24 months (2 years) * Minimum of 3 years verifiable over-the-road (OTR) or local commercial driving experience * Must be able to obtain DOT Medical Examiner Certificate and pass a DOT drug screen and hair follicle drug screen * Must be able and willing to obtain an instructor license from a state approving agency as applicable * Must have the ability to effectively communicate and provide training to others * Must have the intellectual and leadership abilities needed to provide instruction on the full pre-trip inspection, basic control skills and over-the-road training to Roadmaster students. * Bilingual a plus      Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.

Instructor - Werner Enterprises

WE WANT YOU! Roadmaster Drivers School, a Premier National Commercial Truck Driver Training School and a subsidiary of Werner Enterprises, Inc., is seeking experienced professional CDL Class A drivers with the ability and desire to train the next generation of professional commercial truck drivers!&lt;br&gt;&lt;br&gt;We offer:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Average $52,000+ per Year &lt;/li&gt;&lt;li&gt;Immediate Full-Time Positions Available &lt;/li&gt;&lt;li&gt;Competitive Wages Paid Bi-Weekly &lt;/li&gt;&lt;li&gt;Home Daily &lt;/li&gt;&lt;li&gt;Health Insurance, Dental Insurance and Vision Insurance&lt;/li&gt;&lt;li&gt;Company provided Life and AD&amp;amp;D Insurance&lt;/li&gt;&lt;li&gt;Various other Insurance BenefITS available &lt;/li&gt;&lt;li&gt;Paid Vacation &amp;amp; Sick Time&lt;/li&gt;&lt;li&gt;401(k) Retirement Plan w/ Company Match&lt;/li&gt;&lt;li&gt;Employee Stock Purchase Program w/ Company Match&lt;/li&gt;&lt;li&gt;Employee Perks Program through Abenity® &lt;/li&gt;&lt;li&gt;Opportunities for Advancement &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Job Description:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Conduct demonstrations of assigned driving operations for students&lt;/li&gt;&lt;li&gt;Ensure all students are operating equipment safely and within company policy&lt;/li&gt;&lt;li&gt;Supervise all assigned students and complete documentation of student attendance and training records&lt;/li&gt;&lt;li&gt;Provide in-person instruction daily to students in the following areas: Full Pre-Trip Inspection, Basic Control Skills and Road Driving&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Must possess a Valid CDL Class-A license &lt;/li&gt;&lt;li&gt;No more than two (2) moving violations in the last 12 months (1 year) &lt;/li&gt;&lt;li&gt;No more than three (3) moving violations in the last 24 months (2 years) &lt;/li&gt;&lt;li&gt;Minimum of 3 years verifiable over-the-road (OTR) or local commercial driving experience &lt;/li&gt;&lt;li&gt;Must be able to obtain DOT Medical Examiner Certificate and pass a DOT drug screen and hair follicle drug screen &lt;/li&gt;&lt;li&gt;Must be able and willing to obtain an instructor license from a state approving agency as applicable &lt;/li&gt;&lt;li&gt;Must have the ability to effectively communicate and provide training to others &lt;/li&gt;&lt;li&gt;Must have the intellectual and leadership abilities needed to provide instruction on the full pre-trip inspection, basic control skills and over-the-road training to Roadmaster students. &lt;/li&gt;&lt;li&gt;Bilingual a plus &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.&lt;br&gt;&lt;br&gt;By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.

Werner Enterprises

Mission