West Hertfordshire Hospitals NHS Trust provides comprehensive healthcare services in West Hertfordshire, including emergency, elective, and acute care. Their ultimate mission is to deliver high-quality, patient-focused care, enhance health outcomes, and ensure safety. Their purpose is to improve community well-being by offering excellent clinical services, advancing medical practice, and supporting health research and education.

Science & Healthcare

West Hertfordshire Teaching Hospitals NHS Trust

The very best care for every patient, every day.

You need contract management experience, strong communication skills, organizational prowess, and the ability to support and guide managers on contract compliance and KPIs.

You will manage contracts, support Divisional Managers, guide KPI tracking, lead review meetings, maintain databases, oversee correspondence, and monitor financial processes.

Business, Operations & Strategy

Facilities Management

St Albans

We have a rewarding job opportunity for a band 6 Business and Contracts Officer to join our Contracts Team within the Environment division.
 
This is a full-time post (37.5 hours per week) based at Watford General Hospital working within the Contracts Team supporting in the day-to-day management of all the contracts within the Environment Division.
 
This role requires contract management experience along with communicating with multi-disciplinary teams and key stakeholders. The team are involved throughout the contracts lifecycle from contract preparation, mobilisation, negotiation and performance management (KPIs).
 
The Business and Contracts Officer will need to be self-motivated and have good organisational and interpersonal skills in order to support Operational Management on a range of contracts within Estates, Facilities and Compliance Teams (H&S).
 
The Business and Contracts Officer (BCO) will support the Contracts Team in the day-to-day management of all the contracts within the Environment Division. Communicate with all levels within the Environment Division ensuring contracts are compliant with contractual terms, implemented correctly and key performance indicators (KPIs) are reported.
 
The BCO will deliver a highly professional contract and commercial management service and facilitate a shared view on the contractual and commercial landscape.
 
The BCO will own and support Divisional Senior Managers in a wide range of contracts. Including holding and leading regular contract review meetings, reporting on KPIs, and managing action plans.
 
The BCO will support in the process for Divisional Managers in liaising with Trust Procurement over the contract’s lifecycles.
 
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.
 
We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare.
 
Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.
 Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
 
At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly.
 
https://www.westhertshospitals.nhs.uk/flexibleworking/
 
We kindly invite you to consider submitting an application.
 
If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net
 
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.
 
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
 
8:30am - 4:30pm – Monday to Friday.
 
To manage, lead and support Divisional Managers on a range of contracts within the Environment division.
 
Work in partnership with the Trusts Procurement Team in ensuring contracts are implemented correctly.
 
Keep updated the contract database and ensuring all contract variations are recorded in line with T&Cs.
 
Proactively guide Divisional Managers in recording and tracking KPIs where possible and manage the processes for imposing KPI financial deductions.
 
Support Divisional managers in ensuring contract specifications are updated/created in line with Service Requirements. Including KPIs that are manageable and SMART.
 
Support in monitoring KPIs.
 
Keep up to date action plans/project plans relating to the Contracts Team.
 
Chair and lead contract review meetings along with guiding Divisional Managers at contract review meetings.
 
Provide the Environment Division with a quarterly update of the teams’ contract pipeline.
 
Raising variation requisitions where required and monitoring/analysing invoice/credits in the Trusts financial system (Integra)
 
Manage the process for keeping track of contract correspondence to ensure contractual issues can be resolved/escalated accordingly.
 
Completion of summary sheets for all new contracts and manage the process for reviewing and updating along with contract variations.

We have a rewarding job opportunity for a band 6 Business and Contracts Officer to join our Contracts Team within the Environment division.

This is a full-time post (37.5 hours per week) based at Watford General Hospital working within the Contracts Team supporting in the day-to-day management of all the contracts within the Environment Division.

This role requires contract management experience along with communicating with multi-disciplinary teams and key stakeholders. The team are involved throughout the contracts lifecycle from contract preparation, mobilisation, negotiation and performance management (KPIs).

The Business and Contracts Officer will need to be self-motivated and have good organisational and interpersonal skills in order to support Operational Management on a range of contracts within Estates, Facilities and Compliance Teams (H&S).

The Business and Contracts Officer (BCO) will support the Contracts Team in the day-to-day management of all the contracts within the Environment Division. Communicate with all levels within the Environment Division ensuring contracts are compliant with contractual terms, implemented correctly and key performance indicators (KPIs) are reported.

The BCO will deliver a highly professional contract and commercial management service and facilitate a shared view on the contractual and commercial landscape.

The BCO will own and support Divisional Senior Managers in a wide range of contracts. Including holding and leading regular contract review meetings, reporting on KPIs, and managing action plans.

The BCO will support in the process for Divisional Managers in liaising with Trust Procurement over the contract’s lifecycles.

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

At West Herts we offer a variety of flexible working options as we recognise the importance of a good work life balance and the ability to work flexibly.

https://www.westhertshospitals.nhs.uk/flexibleworking/

We kindly invite you to consider submitting an application.

If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

8:30am - 4:30pm – Monday to Friday.

To manage, lead and support Divisional Managers on a range of contracts within the Environment division.

Work in partnership with the Trusts Procurement Team in ensuring contracts are implemented correctly.

Keep updated the contract database and ensuring all contract variations are recorded in line with T&Cs.

Proactively guide Divisional Managers in recording and tracking KPIs where possible and manage the processes for imposing KPI financial deductions.

Support Divisional managers in ensuring contract specifications are updated/created in line with Service Requirements. Including KPIs that are manageable and SMART.

Support in monitoring KPIs.

Keep up to date action plans/project plans relating to the Contracts Team.

Chair and lead contract review meetings along with guiding Divisional Managers at contract review meetings.

Provide the Environment Division with a quarterly update of the teams’ contract pipeline.

Raising variation requisitions where required and monitoring/analysing invoice/credits in the Trusts financial system (Integra)

Manage the process for keeping track of contract correspondence to ensure contractual issues can be resolved/escalated accordingly.

Completion of summary sheets for all new contracts and manage the process for reviewing and updating along with contract variations.

West Hertfordshire Teaching Hospitals NHS Trust

Mission