401K Plan

Paid Holidays

Maternity & Paternity Leave

Health Insurance

Vacation & Paid Time Off

Large

With over 16,000 people worldwide, we make a huge investment in everyone, offering great career development opportunities. Our people make William Hill what it is and we offer a fast-paced environment where we have fun, celebrate success and give you all the tools you’ll need to be your best self. It’s not just our colleagues we look after – we’ve got a responsibility to our customers too and we work hard on our ambition that nobody is harmed by gambling.

Technology

William Hill

Automotive

You must have deep knowledge of Safer Gambling and AML, strong critical thinking skills, effective communication and people skills, and a proactive approach to making recommendations.

You will ensure compliance by assessing risks, validating decisions, documenting assurance activities, addressing process failures, identifying training needs, and analyzing breaches.

Legal

Leeds

<div></div><div><div><b>Introduction</b></div><div></div><div><br>
We are seeking an experienced Senior Compliance Officer to join our team. In this role, you'll be responsible for ensuring that the company adheres to all relevant regulations, industry standards, and internal policies.</div><div></div><div><br>
You'll oversee compliance strategies, coordinate risk assessments, and provide specialised guidance to senior stakeholders on regulatory changes and best practices. If you have a clear understanding of compliance frameworks and implementing effective compliance strategies, we&rsquo;d love to hear from you.</div><div></div><div><b><br>
What you will be doing</b></div><div></div><div><br>
<ul><li>
Responsible for providing assurance around our key risk areas and customer journeys</li><li>
Identify critical risk areas at the earliest opportunity to ensure we protect our customers and our business</li><li>
Evidence that all operational activities have been handled in accordance with process with no potential risk/concerns missed</li><li>
Validate fair decision making and risk mitigation, investigate decisions disproportionate to information gathered during operational transaction activities</li><li>
Ensure that any process failures identified during reviews, or any errors or gaps identified are followed up with the appropriate channels</li><li>
Meticulously record assurance activities with internal reporting and audits, demonstrating that we are meeting our regulatory obligations</li><li>
Identify training needs and areas of focus for learning and development, and participate in calibration sessions with Quality Assurance/Training teams</li><li>
Provide root cause analysis and corrective actions where core processes/compliance breaches have occurred and ensure feedback is given in a closed loop process</li></ul></div><div></div><div><b><br>
Who we are looking for</b></div><div></div><div><br>
<ul><li>
We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will</li><li>
In depth knowledge of Safer Gambling and AML procedures</li><li>
Ability to apply critical/logical thinking to evaluate options and drive effective outcomes</li><li>
Effective communicator with good people skills</li><li>
A forward thinking approach in making suggestions and recommendations</li></ul></div><div></div><div><b><br>
What we offer</b></div><div></div><div><br>
Our roles offer more than just a job, you&rsquo;ll become part of our evoke family! We have created an environment where our people can thrive.</div><div></div><div><br>
Check out some of the fantastic benefits on offer:</div><div></div><div><br>
<ul><li>
Financial: Competitive salary and bonus schemes</li><li>
Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!</li><li>
Holiday entitlement: You&rsquo;ll be entitled to 25 days holiday, plus 8 bank holidays and an extra day for your birthday</li><li>
Perks and discounts: Discounts at a range of high-street retailers</li><li>
Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities</li><li>
Health &amp; wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme</li><li>
Healthcare: We prioritise your health and well-being, offering comprehensive healthcare options</li><li>
Pension package and life assurance: Safeguarding your financial future and offering peace of mind</li></ul></div><div>
</div><div><b>
evoke in Leeds</b></div><div></div><div><br>
Right in the middle of the creative heart of the UK sit both of our Leeds offices. Leeds itself is a buzzy, busy place to work and live. A hub for tech, digital and gaming companies &ndash; there&rsquo;s also five universities right on our doorstep. And away from work, we&rsquo;re in the heart of the Yorkshire Dales and of course have got a competitive sports scene with Leeds United and Yorkshire Cricket and Rugby just up the road in Headingly.</div><div></div><div><b><br>
More about evoke</b></div><div></div><div><br>
We&rsquo;re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn&rsquo;t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That&rsquo;s the future. That&rsquo;s evoke.</div><div></div><div><br>
At evoke, you&rsquo;ll benefit from flexibility and a culture built on trust. We&rsquo;ll give you the space to be yourself and the tools you need to protect our customers while they play. We&rsquo;ll invest in your future to help you develop your unique strengths and build a career that&rsquo;s right for you.</div><div></div><div><b><br>
Apply</b></div><div></div><div><br>
At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.</div><div></div><div><br>
Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.</div><div></div><div><br>
Apply today to kickstart your application with the evoke Family!</div></div>

Introduction
We are seeking an experienced Senior Compliance Officer to join our team. In this role, you'll be responsible for ensuring that the company adheres to all relevant regulations, industry standards, and internal policies.
You'll oversee compliance strategies, coordinate risk assessments, and provide specialised guidance to senior stakeholders on regulatory changes and best practices. If you have a clear understanding of compliance frameworks and implementing effective compliance strategies, we’d love to hear from you.
What you will be doing

Responsible for providing assurance around our key risk areas and customer journeys
Identify critical risk areas at the earliest opportunity to ensure we protect our customers and our business
Evidence that all operational activities have been handled in accordance with process with no potential risk/concerns missed
Validate fair decision making and risk mitigation, investigate decisions disproportionate to information gathered during operational transaction activities
Ensure that any process failures identified during reviews, or any errors or gaps identified are followed up with the appropriate channels
Meticulously record assurance activities with internal reporting and audits, demonstrating that we are meeting our regulatory obligations
Identify training needs and areas of focus for learning and development, and participate in calibration sessions with Quality Assurance/Training teams
Provide root cause analysis and corrective actions where core processes/compliance breaches have occurred and ensure feedback is given in a closed loop process
Who we are looking for

We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will
In depth knowledge of Safer Gambling and AML procedures
Ability to apply critical/logical thinking to evaluate options and drive effective outcomes
Effective communicator with good people skills
A forward thinking approach in making suggestions and recommendations
What we offer
Our roles offer more than just a job, you’ll become part of our evoke family! We have created an environment where our people can thrive.
Check out some of the fantastic benefits on offer:

Financial: Competitive salary and bonus schemes
Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
Holiday entitlement: You’ll be entitled to 25 days holiday, plus 8 bank holidays and an extra day for your birthday
Perks and discounts: Discounts at a range of high-street retailers
Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities
Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme
Healthcare: We prioritise your health and well-being, offering comprehensive healthcare options
Pension package and life assurance: Safeguarding your financial future and offering peace of mind

evoke in Leeds
Right in the middle of the creative heart of the UK sit both of our Leeds offices. Leeds itself is a buzzy, busy place to work and live. A hub for tech, digital and gaming companies – there’s also five universities right on our doorstep. And away from work, we’re in the heart of the Yorkshire Dales and of course have got a competitive sports scene with Leeds United and Yorkshire Cricket and Rugby just up the road in Headingly.
More about evoke
We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.
At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.
Apply
At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.
Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.
Apply today to kickstart your application with the evoke Family!

Senior Compliance Officer - William Hill

Senior Compliance Officer

You must be 18+, passionate about customer service, and possess strong interpersonal and empathy skills to engage with diverse customers.

You will welcome customers, process bets, assist with betting terminals, build relationships, promote safer gambling, and support managers with shop displays and operational tasks.

Customer Relations

People, HR & Administration

Bristol

<div><div><div>People don&rsquo;t just come here to place bets, they come for the experience. And you will be at the heart of it all.</div></div><br>
<div>
</div><div></div><div>Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work.</div><div><br>
</div>
<div></div><div>If you&rsquo;re a people person, you&rsquo;ll love working here. What&rsquo;s more, you&rsquo;ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we&rsquo;ll raise our game.</div><br>
<div></div>
<div>
</div><div></div><div><b>You will be responsible for:
</b></div><div><ul><li>Welcoming customers with a friendly face</li>
<li>Processing bets and assisting with customer queries</li>
<li>Helping customers by demonstrating how to use betting terminals</li>
<li>Building relationships with our customers and providing an excellent customer service</li>
<li>Championing safer gambling at all times</li>
<li>Supporting managers with shop displays and opening / closing activities as required</li>
</ul>
</div><div></div><div><b>Working Patterns:
</b></div><div><ul><li>Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday</li>
<li>Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working</li>
</ul>
</div><div></div><div><b>What's in it for you?
</b></div><div>We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:</div>
<div><ul><li><b>Working hours:</b> We&rsquo;ve a range of full and part-time hours on offer.</li>
<li><b>Annual Pay Review &amp; Bonus Scheme: </b>Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus</li>
<li><b>Holiday entitlement:</b> You&rsquo;ll be entitled to 28 days holiday annually (pro rata)</li>
<li><b>Paid birthday day off:</b> In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.</li>
<li><b>Subsidised travel:</b> For roles based in London, you&rsquo;ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting.</li>
<li><b>Pension plan:</b> We&rsquo;ll match your pension contributions to 4%.</li>
<li><b>Sharesave Scheme: </b>An opportunity to purchase 888 William Hill shares at a discounted price, invest in the future of our business and share in our success together.</li>
<li><b>Perks and discounts:</b> When you&rsquo;re part of William Hill, you&rsquo;ll enjoy great discounts in high street shops, cinemas and even holidays.</li>
<li><b>Training and development:</b> We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We&rsquo;ll support your growth with career development opportunities.</li>
<li><b>Cycle to Work:</b> a great employee benefit which offers the most cost-effective way to get new cycling equipment</li>
</ul>
</div><div></div><div><b>What do you need to be successful?
</b></div><div><ul><li>Age 18+ (it&rsquo;s a legal requirement)</li>
<li>Have a passion for delivering great customer service</li>
<li>Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life</li>
</ul>
</div><div></div><div><b>What happens next?
</b></div>
<div></div><div>Once you&rsquo;ve applied, our Talent Acquisition team will review your application. If you&rsquo;re successful at this stage, we&rsquo;ll email you with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.</div><div><br>
</div>
<div></div><div><b>Who are we?
</b></div>
<div></div><div>We&rsquo;re William Hill, part of evoke. With over 1, 300 shops across the UK, we've been a permanent fixture on the UK high street since 1966 &ndash; and our Retail team sit right at the heart of our high-street experience.</div>
<div>
</div><div>Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences, ensuring that we win together &mdash; you&rsquo;ll be a great fit if you have the drive and energy to achieve your career aspirations and raise your game, for yourself and for William Hill.</div>
<div>
</div><div><b>More about evoke</b></div>
<div>
</div><div>We&rsquo;re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn&rsquo;t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That&rsquo;s the future. That&rsquo;s evoke.</div>
<div>
</div><div>At evoke, you&rsquo;ll benefit from flexibility and a culture built on trust. We&rsquo;ll give you the space to be yourself and the tools you need to protect our customers while they play. We&rsquo;ll invest in your future to help you develop your unique strengths and build a career that&rsquo;s right for you.</div>
<div>
 </div><div>#LI-DNI</div></div><div></div>

People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.

Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work.

If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game.


You will be responsible for:
Welcoming customers with a friendly face
Processing bets and assisting with customer queries
Helping customers by demonstrating how to use betting terminals
Building relationships with our customers and providing an excellent customer service
Championing safer gambling at all times
Supporting managers with shop displays and opening / closing activities as required

Working Patterns:
Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday
Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working

What's in it for you?
We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:
Working hours: We’ve a range of full and part-time hours on offer.
Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus
Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata)
Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.
Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting.
Pension plan: We’ll match your pension contributions to 4%.
Sharesave Scheme: An opportunity to purchase 888 William Hill shares at a discounted price, invest in the future of our business and share in our success together.
Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.
Cycle to Work: a great employee benefit which offers the most cost-effective way to get new cycling equipment

What do you need to be successful?
Age 18+ (it’s a legal requirement)
Have a passion for delivering great customer service
Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

What happens next?

Once you’ve applied, our Talent Acquisition team will review your application. If you’re successful at this stage, we’ll email you with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.

Who are we?

We’re William Hill, part of evoke. With over 1, 300 shops across the UK, we've been a permanent fixture on the UK high street since 1966 – and our Retail team sit right at the heart of our high-street experience.

Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences, ensuring that we win together — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and raise your game, for yourself and for William Hill.

More about evoke

We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.

At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.

 #LI-DNI

Customer Service Representative - William Hill

Customer Service Representative

You must be 18+, have supervisory experience, strong people skills, a positive attitude, and the ability to engage empathetically with diverse customers.

You will lead and motivate your team, engage with customers, maintain shop standards, coach staff, champion safer gambling, manage shop operations, and ensure targets are met.

Coventry

<div></div><div><p>For our customers, William Hill is more than a betting shop. It&rsquo;s a home from home. A place where you can meet friends, socialise, and enjoy the sport with a warm tea or coffee in hand.</p><br>
<div></div><div>We put our customers 1st and as a Team Leader in one of our betting shops, you&rsquo;ll play a vital role in helping us to maintain this atmosphere, making your mark on our business and our industry. In return, you&rsquo;ll be rewarded with continuous training and development, great benefits, and opportunities to progress with our Career Pathways, because by investing in you, we&rsquo;ll raise our game.</div>
<div>
</div><div><b>You will be responsible for:</b></div>
<div>This is not solely a desk-based role, you&rsquo;ll be on the shop floor, engaging with our customers and ensuring the best experience by:</div>
<div><ul><li>Leading and motivating a team of Customer Service Representatives</li>
<li>Coaching and development of your team</li>
<li>Maintaining high standards and ensuring the shop always looks the part (e.g., visual displays)</li>
<li>Building relationships with our customers and providing an excellent customer service</li>
<li>Championing safer gambling at all times</li>
<li>Opening and closing the shop, with support from your team as required</li>
<li>Ensuring your shop achieves targets</li>
</ul>
</div><div></div><div><b>Working patterns:</b></div>
<div><ul><li>Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday</li>
<li>Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working</li>
</ul>
</div><div></div><div><b>What's in it for you?</b></div>
<div>We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:</div>
<div><ul><li><b>Annual Pay Review &amp; Bonus Scheme:</b> Your base salary will be reviewed annually and you will also qualify for an annual performance bonus</li>
<li><b>Holiday entitlement:</b> You&rsquo;ll be entitled to 28 days holiday annually (pro rata)</li>
<li><b>Paid birthday day off:</b> In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.</li>
<li><b>Subsidised travel:</b> For roles based in London, you&rsquo;ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting.</li>
<li><b>Training and development:</b> Our induction programme is best-in-class. What&rsquo;s more, we&rsquo;ll upskill you with external and on-the-job training throughout your time here.</li>
<li><b>Career prospects: </b>If you want to progress even further (e.g., as a Cluster Operations Manager or into a Head Office role) there are opportunities to do that.</li>
<li><b>Pension plan:</b> We&rsquo;ll match your pension contributions to 4%.</li>
<li><b>Sharesave Scheme:</b> An opportunity to purchase 888 William Hill shares at a discounted price, invest in the future of our business and share in our success together.</li>
<li><b>Perks and discounts:</b> When you&rsquo;re part of William Hill, you&rsquo;ll enjoy great discounts in high street shops, cinemas and even holidays.</li>
<li><b>Cycle to Work:</b> a great employee benefit which offers the most cost-effective way to get new cycling equipment.</li>
</ul>
</div><div></div><div><b>What do you need to be successful?
</b></div><div><ul><li>Aged 18+ (it&rsquo;s a legal requirement)</li>
<li>Supervisory experience and great people skills</li>
<li>A positive, can-do attitude with a professional and dynamic approach to work</li>
<li>Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life</li>
</ul>
</div><div></div><div><b>What happens next?</b></div>
<div>Once you&rsquo;ve applied, our Talent Acquisition team will review your application. If you&rsquo;re successful at this stage, we&rsquo;ll email you with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.</div><div><br>
</div>
<div></div><div><b>Who are we?</b></div>
<div>
</div><div>We&rsquo;re William Hill, part of evoke. With over 1, 300 shops across the UK, we've been a permanent fixture on the UK high street since 1966 &ndash; and our Retail team sit right at the heart of our high-street experience.</div>
<div>
</div><div>Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences, ensuring that we win together &mdash; you&rsquo;ll be a great fit if you have the drive and energy to achieve your career aspirations and raise your game, for yourself and for William Hill.</div>
<div>
</div><div><b>More about evoke
</b></div>
<div></div><div>We&rsquo;re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn&rsquo;t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That&rsquo;s the future. That&rsquo;s evoke.</div>
<div>
</div><div>At evoke, you&rsquo;ll benefit from flexibility and a culture built on trust. We&rsquo;ll give you the space to be yourself and the tools you need to protect our customers while they play. We&rsquo;ll invest in your future to help you develop your unique strengths and build a career that&rsquo;s right for you.</div>
<div>
 </div><div>#LI-DNI</div></div><div></div>

For our customers, William Hill is more than a betting shop. It’s a home from home. A place where you can meet friends, socialise, and enjoy the sport with a warm tea or coffee in hand.
We put our customers 1st and as a Team Leader in one of our betting shops, you’ll play a vital role in helping us to maintain this atmosphere, making your mark on our business and our industry. In return, you’ll be rewarded with continuous training and development, great benefits, and opportunities to progress with our Career Pathways, because by investing in you, we’ll raise our game.

You will be responsible for:
This is not solely a desk-based role, you’ll be on the shop floor, engaging with our customers and ensuring the best experience by:
Leading and motivating a team of Customer Service Representatives
Coaching and development of your team
Maintaining high standards and ensuring the shop always looks the part (e.g., visual displays)
Building relationships with our customers and providing an excellent customer service
Championing safer gambling at all times
Opening and closing the shop, with support from your team as required
Ensuring your shop achieves targets

Working patterns:
Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday
Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working

What's in it for you?
We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:
Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually and you will also qualify for an annual performance bonus
Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata)
Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.
Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting.
Training and development: Our induction programme is best-in-class. What’s more, we’ll upskill you with external and on-the-job training throughout your time here.
Career prospects: If you want to progress even further (e.g., as a Cluster Operations Manager or into a Head Office role) there are opportunities to do that.
Pension plan: We’ll match your pension contributions to 4%.
Sharesave Scheme: An opportunity to purchase 888 William Hill shares at a discounted price, invest in the future of our business and share in our success together.
Perks and discounts: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
Cycle to Work: a great employee benefit which offers the most cost-effective way to get new cycling equipment.

What do you need to be successful?
Aged 18+ (it’s a legal requirement)
Supervisory experience and great people skills
A positive, can-do attitude with a professional and dynamic approach to work
Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

What happens next?
Once you’ve applied, our Talent Acquisition team will review your application. If you’re successful at this stage, we’ll email you with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.

Who are we?

We’re William Hill, part of evoke. With over 1, 300 shops across the UK, we've been a permanent fixture on the UK high street since 1966 – and our Retail team sit right at the heart of our high-street experience.

Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences, ensuring that we win together — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and raise your game, for yourself and for William Hill.

More about evoke

We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.

At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.

 #LI-DNI

Customer Service Team Leader - William Hill

Customer Service Team Leader

You must be 18+, passionate about customer service, and possess strong interpersonal skills to engage effectively with diverse customers.

You will welcome customers, process bets, assist with queries, demonstrate betting terminals, build relationships, promote safer gambling, and support management with shop displays and operations.

Sales & Business Development

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   People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.
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  Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work.
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  If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game.
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  <b>You will be responsible for: </b>
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  <ul>
   <li>Welcoming customers with a friendly face</li>
   <li>Processing bets and assisting with customer queries</li>
   <li>Helping customers by demonstrating how to use betting terminals</li>
   <li>Building relationships with our customers and providing an excellent customer service</li>
   <li>Championing safer gambling at all times</li>
   <li>Supporting managers with shop displays and opening / closing activities as required</li>
  </ul>
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  <b>Working Patterns: </b>
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   <li>Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday</li>
   <li>Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working</li>
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  <b>What's in it for you? </b>
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  We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:
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   <li><b>Working hours:</b> We’ve a range of full and part-time hours on offer.</li>
   <li><b>Annual Pay Review &amp; Bonus Scheme: </b>Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus</li>
   <li><b>Holiday entitlement:</b> You’ll be entitled to 28 days holiday annually (pro rata)</li>
   <li><b>Paid birthday day off:</b> In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.</li>
   <li><b>Subsidised travel:</b> For roles based in London, you’ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting.</li>
   <li><b>Pension plan:</b> We’ll match your pension contributions to 4%.</li>
   <li><b>Sharesave Scheme: </b>An opportunity to purchase 888 William Hill shares at a discounted price, invest in the future of our business and share in our success together.</li>
   <li><b>Perks and discounts:</b> When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.</li>
   <li><b>Training and development:</b> We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.</li>
   <li><b>Cycle to Work:</b> a great employee benefit which offers the most cost-effective way to get new cycling equipment</li>
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  <b>What do you need to be successful? </b>
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   <li>Age 18+ (it’s a legal requirement)</li>
   <li>Have a passion for delivering great customer service</li>
   <li>Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life</li>
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  <b>What happens next? </b>
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  Once you’ve applied, our Talent Acquisition team will review your application. If you’re successful at this stage, we’ll email you with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.
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  <b>Who are we? </b>
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  We’re William Hill, part of evoke. With over 1, 300 shops across the UK, we've been a permanent fixture on the UK high street since 1966 – and our Retail team sit right at the heart of our high-street experience.
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  Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences, ensuring that we win together — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and raise your game, for yourself and for William Hill.
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  <b>More about evoke</b>
 </div>
 <div>
 </div>
 <div>
  We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.
 </div>
 <div>
 </div>
 <div>
  At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.
 </div>
 <div>
 </div>
 <div>
  #LI-DNI
 </div>
</div>
<div></div>

You need senior creative experience, a strong portfolio, proficiency in Adobe Creative Suite, UX/UI knowledge, excellent communication skills, and a collaborative mindset. Knowledge of gaming is a plus.

You will lead creative development, oversee design execution, present ideas to stakeholders, manage projects, track industry trends, and provide guidance for innovative campaigns.

Design

Creative Arts & Fashion

<div></div><div><div><div>As Lead Creative for one of evoke's global brands, you'll oversee William Hill&rsquo;s brand communications, aligning creative vision with business goals. This role combines innovative thinking, strategic creative planning, and the ability to guide a team of designers, copywriters, and marketers. The ideal person will have a solid background in creative ideation and design, with an eye for detail and the ability to inspire the team. If this sounds like you, apply today!</div><div><br>
</div><div></div><div><b>What you will be doing</b></div><br>
<div></div><ul><li>Demonstrate considerable creative influence by leading and inspiring the development of innovative concepts and high-quality designs for the William Hill brand, ensuring alignment with brand targets and business goals</li>
<li>Provide clear Art Direction to the creative teams, overseeing and consulting on creative outputs from inception to completion, ensuring consistency and excellence in all deliverables</li>
<li>Execute creative briefs with precision, ensuring all work aligns with the strategic direction of the brand, and provide design sign-off as needed</li>
<li>Confidently build, and present creative decks to senior stakeholders in partnership with the Brand Team, collaborating with marketing, product, and other departments to develop and execute the creative vision</li>
<li>Provide idea visualization, setting the creative strategy, and continuously seeking fresh ways to maximize the creative output of the William Hill brand</li>
<li>Oversee multiple projects in a fast-paced, high-pressure environment, ensuring timely delivery in collaboration with the Project Management team</li>
<li>Stay up to date with market creative trends, industry technologies, and competitor activities to identify opportunities for continuous improvement, while maintaining the integrity of the William Hill visual identity</li>
<li>Serve as the 'go-to' person for idea generation, creative solutions, and guidance within the Brand &amp; Creative team, driving successful delivery of new creative campaigns and fostering successful relationships across the Brand, Creative, and Business Unit teams</li></ul><br>
<p></p><p><b>Who we are looking for</b></p><br>
<p></p><ul><li>Demonstrable experience in a senior creative or design role, with an insightful portfolio that showcases a diverse range of creative projects and innovative thinking</li>
<li>Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), along with a sound understanding of UX/UI principles, broadcast and digital marketing, and emerging design trends</li>
<li>Excellent communication and presentation skills, with experience in handling stakeholders, managing multiple creative projects, prioritizing tasks effectively, and quickly adapting to changing priorities</li>
<li>A collaborative individual with a continual improvement mindset; knowledge of the gambling industry, sports, or gaming is highly beneficial for this role</li></ul><br>
<div></div><p><b>What we offer</b></p>
<div>Our roles offer more than just a job, you&rsquo;ll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: &ndash;</div><br>
<div></div><ul><li><b>Family Support: </b>Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities</li>
<li><b>Perks and discounts: </b>Discounts at a range of high-street retailers</li>
<li><b>Financial: </b>Competitive salary, pension, and bonus schemes</li>
<li><b>Health &amp; wellbeing: </b>Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme</li>
<li><b>Hybrid working: </b>Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!</li>
<li><b>Healthcare: </b>We prioritise your health and well-being, offering comprehensive healthcare options</li>
<li><b>Pension package and life assurance:</b> Safeguarding your financial future and offering peace of mind</li><br>
</ul><div></div><br>
<p><b>More about evoke</b></p>
<p>We&rsquo;re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn&rsquo;t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That&rsquo;s the future. That&rsquo;s evoke.
</p><p>At evoke, you&rsquo;ll benefit from flexibility and a culture built on trust. We&rsquo;ll give you the space to be yourself and the tools you need to protect our customers while they play. We&rsquo;ll invest in your future to help you develop your unique strengths and build a career that&rsquo;s right for you.</p>
<p><b>Apply</b></p>
<p>At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.</p>
<p>Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.</p>
<p><b>Apply today to kickstart your application with the evoke Family!</b></p></div></div>

As Lead Creative for one of evoke's global brands, you'll oversee William Hill’s brand communications, aligning creative vision with business goals. This role combines innovative thinking, strategic creative planning, and the ability to guide a team of designers, copywriters, and marketers. The ideal person will have a solid background in creative ideation and design, with an eye for detail and the ability to inspire the team. If this sounds like you, apply today!
What you will be doing
Demonstrate considerable creative influence by leading and inspiring the development of innovative concepts and high-quality designs for the William Hill brand, ensuring alignment with brand targets and business goals
Provide clear Art Direction to the creative teams, overseeing and consulting on creative outputs from inception to completion, ensuring consistency and excellence in all deliverables
Execute creative briefs with precision, ensuring all work aligns with the strategic direction of the brand, and provide design sign-off as needed
Confidently build, and present creative decks to senior stakeholders in partnership with the Brand Team, collaborating with marketing, product, and other departments to develop and execute the creative vision
Provide idea visualization, setting the creative strategy, and continuously seeking fresh ways to maximize the creative output of the William Hill brand
Oversee multiple projects in a fast-paced, high-pressure environment, ensuring timely delivery in collaboration with the Project Management team
Stay up to date with market creative trends, industry technologies, and competitor activities to identify opportunities for continuous improvement, while maintaining the integrity of the William Hill visual identity
Serve as the 'go-to' person for idea generation, creative solutions, and guidance within the Brand & Creative team, driving successful delivery of new creative campaigns and fostering successful relationships across the Brand, Creative, and Business Unit teams
Who we are looking for
Demonstrable experience in a senior creative or design role, with an insightful portfolio that showcases a diverse range of creative projects and innovative thinking
Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), along with a sound understanding of UX/UI principles, broadcast and digital marketing, and emerging design trends
Excellent communication and presentation skills, with experience in handling stakeholders, managing multiple creative projects, prioritizing tasks effectively, and quickly adapting to changing priorities
A collaborative individual with a continual improvement mindset; knowledge of the gambling industry, sports, or gaming is highly beneficial for this role
What we offer
Our roles offer more than just a job, you’ll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: –
Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities
Perks and discounts: Discounts at a range of high-street retailers
Financial: Competitive salary, pension, and bonus schemes
Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme
Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
Healthcare: We prioritise your health and well-being, offering comprehensive healthcare options
Pension package and life assurance: Safeguarding your financial future and offering peace of mind

More about evoke
We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.
At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.
Apply
At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.
Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.
Apply today to kickstart your application with the evoke Family!