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Apprentice

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SITA

24d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Software Engineering
    IT & Cybersecurity

AI generated summary

  • You need a diploma or degree in Computer Science, problem-solving skills, basic hardware and network knowledge, attention to detail, teamwork, flexibility for shifts, and adaptability to changes.
  • You will troubleshoot hardware/software issues, perform maintenance, install network components, provide user support, document tasks, and stay updated on technology trends.

Requirements

  • Diploma, Bachelor's degree or equivalent in Computer Science or a related field equivalent.
  • Excellent problem-solving and critical-thinking skills
  • Basic knowledge of computer hardware components and systems
  • Strong attention to detail and ability to follow instructions
  • Good communication and interpersonal skills
  • Ability to work independently and as part of a team.
  • Basic knowledge of network hardware, including routers, switches, and firewalls.
  • Should be flexible to work evenings or weekends as required.
  • This role requires flexibility to work in rotating shifts, including night shifts.
  • Ability to stay composed and perform effectively in high-pressure environments.
  • Must be able to adapt quickly to new processes, tools, and technologies.

Responsibilities

  • Assist in troubleshooting, diagnosing, and resolving hardware and software issues
  • Perform routine maintenance and repairs on computer systems, including replacing faulty components
  • Install, configure, and test computer hardware components and peripherals
  • Assist in the monitoring and maintenance of network security systems
  • Troubleshoot network issues and perform necessary repairs or replacements
  • Assist in the installation of computer networks, including routers, switches, and firewalls
  • Provide technical support to end-users in a timely and efficient manner
  • Collaborate with team members to ensure the smooth operation of SITA systems
  • Keep accurate records of repairs, maintenance tasks, and inventory
  • Stay updated with the latest advancements in computer hardware technology and industry trends

FAQs

What is the main role of an Apprentice Technician at SITA?

The main role of an Apprentice Technician at SITA is to learn and develop skills in troubleshooting, repairing, and maintaining computer hardware systems while providing support and assistance in diagnosing and resolving technical issues.

What qualifications are required for this position?

A Diploma, Bachelor's degree, or equivalent in Computer Science or a related field is required, along with basic knowledge of computer hardware components and systems, good problem-solving skills, and the ability to work both independently and in a team.

Is previous experience in IT necessary for this apprenticeship?

Previous experience in IT is not necessary, as this is an entry-level position suitable for individuals passionate about technology and looking to kick-start their careers.

What kind of skills will I develop as an Apprentice Technician?

As an Apprentice Technician, you will develop skills in troubleshooting hardware and software issues, performing routine maintenance and repairs, installing and configuring computer hardware components, and gaining knowledge of network systems.

Will there be opportunities for mentorship in this role?

Yes, as an Apprentice Technician, you will work closely with experienced technicians who will provide guidance and mentorship to help you learn and grow in the field.

Are there any specific working hours for this position?

This role requires flexibility to work in rotating shifts, including evenings, weekends, and night shifts as required.

Does SITA encourage diversity in its hiring practices?

Yes, SITA is an Equal Opportunity Employer and values a diverse workforce, encouraging women, aboriginal people, members of visible minorities, and persons with disabilities to apply and self-identify in the application process.

What kind of technical support will I be providing in this role?

You will provide technical support to end-users in a timely and efficient manner, assisting them with troubleshooting and resolving hardware and software issues.

Will I have to keep records of my work?

Yes, you will be responsible for keeping accurate records of repairs, maintenance tasks, and inventory as part of your duties.

Is there a focus on continuous learning in this role?

Yes, you are expected to stay updated with the latest advancements in computer hardware technology and industry trends as part of your professional development.

Dedicated and committed to the air transport industry

Consulting
Industry
1001-5000
Employees

Mission & Purpose

SITA operates in the aviation industry, providing IT and communication solutions for airports, airlines, and air transport companies. Their services include airport management systems, passenger processing solutions, baggage handling systems, and air traffic management solutions. SITA's ultimate goal is to enhance the efficiency, safety, and overall passenger experience in air travel through innovative technology solutions. Their purpose revolves around facilitating seamless communication and data sharing within the aviation industry, enabling airports and airlines to optimise their operations, improve customer service, and ensure a smooth travel experience for passengers. SITA aims to be a trusted partner in the aviation sector, driving digital transformation and technological advancements to shape the future of air travel.

Benefits

  • Lifestyle

    We provide you with access to the medical care you need, life insurances and competitive retirement savings to help prepare for the future.

  • Live a healthy life

    We actively encourage a healthy lifestyle, offering location-based initiatives, like exercise or stress relief classes, to our global employee assistance program.

  • Enjoy quality time

    With our generous vacation and leave provisions, you’ll be able to take time away from the office to recharge, spend time with family or pursue personal interests.

  • Care for your family

    We support you and your loved ones through various stages of life, with parental and adoption leaves as well as information, resources and care programs.

  • Our Employee Assistance Program

    The service is there for you and your family, any time, with real, practical help. It supports your mental, physical, social, and financial well-being, whether you're thinking about quitting smoking, eating healthier, struggling with stress or anxiety, or you could use some help managing a big change or challenge in your life. You can turn to the EAP for support and strategies from an expert advisor or a referral to a counseling.