FAQs
What is the main role of an Apprentice Technician at SITA?
The main role of an Apprentice Technician at SITA is to learn and develop skills in troubleshooting, repairing, and maintaining computer hardware systems while providing support and assistance in diagnosing and resolving technical issues.
What qualifications are required for this position?
A Diploma, Bachelor's degree, or equivalent in Computer Science or a related field is required, along with basic knowledge of computer hardware components and systems, good problem-solving skills, and the ability to work both independently and in a team.
Is previous experience in IT necessary for this apprenticeship?
Previous experience in IT is not necessary, as this is an entry-level position suitable for individuals passionate about technology and looking to kick-start their careers.
What kind of skills will I develop as an Apprentice Technician?
As an Apprentice Technician, you will develop skills in troubleshooting hardware and software issues, performing routine maintenance and repairs, installing and configuring computer hardware components, and gaining knowledge of network systems.
Will there be opportunities for mentorship in this role?
Yes, as an Apprentice Technician, you will work closely with experienced technicians who will provide guidance and mentorship to help you learn and grow in the field.
Are there any specific working hours for this position?
This role requires flexibility to work in rotating shifts, including evenings, weekends, and night shifts as required.
Does SITA encourage diversity in its hiring practices?
Yes, SITA is an Equal Opportunity Employer and values a diverse workforce, encouraging women, aboriginal people, members of visible minorities, and persons with disabilities to apply and self-identify in the application process.
What kind of technical support will I be providing in this role?
You will provide technical support to end-users in a timely and efficient manner, assisting them with troubleshooting and resolving hardware and software issues.
Will I have to keep records of my work?
Yes, you will be responsible for keeping accurate records of repairs, maintenance tasks, and inventory as part of your duties.
Is there a focus on continuous learning in this role?
Yes, you are expected to stay updated with the latest advancements in computer hardware technology and industry trends as part of your professional development.