FAQs
What is the role of an Apprentice Administration Assistant in the NHS?
The role involves providing support in a range of administration duties including greeting patients, answering telephone enquiries, booking patient appointments, recording outcomes, sorting post, distributing mail, general filing, electronic scanning of documents, and updating records.
What skills are required for this apprenticeship position?
Good communication skills, attention to detail, prioritisation, the ability to use initiative, and good organisational skills are required. Candidates should also be able to demonstrate an understanding of confidentiality, reliability, and a calm demeanor under pressure.
Where is the apprentice position based?
The apprenticeship position is based within the Maxillofacial department at the Queens Medical Centre Campus of Nottingham University Hospitals NHS Trust.
Are there any educational requirements for this apprenticeship?
The specific educational requirements are not detailed in the job description; however, a willingness to learn and develop skills in administration is essential.
What opportunities for personal development does this apprenticeship offer?
The apprenticeship offers endless personal development opportunities, including skill development in using Microsoft Office and NHS systems, as well as the chance to turn the job into a long-term career.
Is there an age restriction for applying to this apprenticeship?
The job description does not specify an age restriction; it is generally open to motivated individuals looking to start their administration career.
How can I get further information about the position?
For further details or to arrange an informal visit, you can contact Elizabeth Turner, the Service Manager, via email at elizabeth.turner3@nuh.nhs.uk or by calling 0115 924 9924, Ext. 86806.
Can I apply if I belong to a minority group?
Yes, the NHS particularly welcomes applications from individuals who identify as Black, Asian and Minority Ethnic, or Disabled, in an effort to enhance representation.
What type of environment will I be working in?
You will be working in a busy and fast-paced environment that requires the ability to manage multiple tasks efficiently.
Will I receive training in this apprenticeship?
Yes, you will be supported to develop new skills and receive training in various administration tasks, as well as using NHS systems and Microsoft Office.