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Apprentice ICT Technician

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East Suffolk and North Essex NHS Foundation Trust

1mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    IT & Cybersecurity
  • Colchester

AI generated summary

  • You must have a full driving license as travel to community sites is essential for this role.
  • You will support IT needs, assist at the service desk, handle hardware replacements, and travel to community sites, while learning and progressing in a team of dedicated professionals.

Requirements

  • Travel to our community sites will be part of the role, so a full driving license is essential

Responsibilities

  • We're looking for an ICT apprentice to join our team.
  • Our ICT department has a proven record of bringing in apprentices and giving them the chance to learn and progress into our team.
  • If you have an interest in helping patients - by helping staff with their IT needs and want a hands on IT job where you can get stuck in, then this is for you.
  • You'll be exposed to everything from our busy service desk, to hardware replacements on wards and clinical areas.
  • You'll be happy to do simple tasks and learn how to do more complex IT support as you progress.
  • This position allows you to work with a team of 70+ dedicated IT professionals who will support you.
  • You'll be willing to put the effort in to learn and work hard to support our Trust and our colleagues.
  • Travel to our community sites will be part of the role, so a full driving license is essential.

FAQs

What is the job title for this position?

The job title is Apprentice ICT Technician.

What department will I be working in?

You will be working in the ICT department.

Is prior experience in IT required for this apprenticeship?

No prior experience in IT is required, but a strong interest in helping patients and IT is essential.

Will I have the opportunity to work with experienced professionals?

Yes, you will be part of a team of 70+ dedicated IT professionals who will provide support and guidance.

Are there opportunities for career progression?

Yes, our ICT department has a proven record of helping apprentices learn and progress into more advanced roles.

Is a driving license required for this role?

Yes, a full driving license is essential as travel to community sites will be part of the role.

What kind of training and development opportunities are available?

We offer a wide range of training and development opportunities to support your career goals.

How many days of annual leave will I receive?

You will receive 27 days of annual leave on commencement (pro rata).

Do you offer any employee benefits?

Yes, we offer a generous pension scheme, unsocial hours payments (where applicable), access to a range of NHS discounts, and a Staff Health and Wellbeing programme.

What is the focus of ESNEFT as an organization?

Our philosophy is that Time Matters to everyone, and we concentrate on improving our services to reduce delays for staff and patients.

How can I learn more about living and working at ESNEFT?

You can find out more by visiting our YouTube link: www.youtube.com/watch?v=GkPu7HphU8A.

Who can I contact for further details or informal visits?

You can contact Mark St John-Green, IT Support Manager, at mark.stjohngreen@esneft.nhs.uk or call 07943754330.

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East Suffolk and North Essex NHS Foundation Trust

Science & Healthcare
Industry
10,001+
Employees
1948
Founded Year

Mission & Purpose

East Suffolk and North Essex NHS Foundation Trust provides a comprehensive range of hospital and community healthcare services across East Suffolk and North Essex. Their mission is to deliver high-quality, patient-centered care, improving health outcomes and the overall patient experience. They focus on providing accessible and effective services tailored to the needs of their local population, ensuring a compassionate and efficient healthcare delivery.