FAQs
What is the role of an Apprentice – IT at Clifford Chance?
The Apprentice will support business users globally in improving their end user experience while maintaining service level agreements and monitoring operations tasks.
What skills are required for this position?
Good communication skills, problem-solving abilities, analytical capabilities, flexibility, ability to work under pressure, and proficiency in MS Outlook, PowerPoint, and Word are essential.
What kind of training will be provided?
The Apprentice will receive on-the-job training on various Business Processes, Standards & Procedures related to the Application Support Analyst role, along with deeper functional knowledge of portfolio applications.
Is a specific degree required for this apprenticeship?
Freshers with a bachelor's degree in a relevant field are eligible to apply, and an MBA is preferred.
What will the Apprentice's key responsibilities include?
Key responsibilities include completing application support operational activities, maintaining application health, supporting user requests, troubleshooting issues, and communicating effectively with stakeholders.
Are there opportunities for career growth within the company?
Yes, Clifford Chance offers a rewarding and stimulating environment with ample opportunities for learning, thriving, and growth.
What is the company's stance on diversity and inclusion?
Clifford Chance is committed to treating all employees and applicants fairly and equally, promoting an inclusive culture where everyone has equal opportunities and experiences.
Will the Apprentice work with other IT teams?
Yes, the Apprentice will collaborate closely with various IT teams such as Vendor, Development, Network, Security, Desktop, Exchange, and Systems.
How will the Apprentice communicate with stakeholders?
The Apprentice will communicate with key stakeholders effectively through emails and phone calls regarding various incidents and requests.
Is prior work experience necessary for this role?
No prior work experience is required; this position is suitable for freshers, allowing them to learn and develop their skills on the job.