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Associate Global Forwarding Agent

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C.H. Robinson

1mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Logistics
  • Sydney

AI generated summary

  • You need a high school diploma or degree, proficiency in Microsoft Office, strong communication and problem-solving skills, attention to detail, and an appreciation for diversity.
  • You will manage shipment processes, ensure data accuracy, communicate effectively with clients and teams, learn pricing, and adhere to customer SOPs while supporting operational tasks.

Requirements

  • High School Diploma or Graduate Degree or equivalent
  • Basic proficiency in Microsoft Office Suite of programs
  • Associate or Bachelor’s degree from an accredited college or university
  • Strong communication, prioritization, and multi-tasking skills
  • Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs
  • High level of attention to detail
  • Values a diverse and inclusive work environment

Responsibilities

  • Maintain Operational Excellence:
  • Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo
  • Apply basic industry knowledge to respond to customer requests
  • Learn and Execute/Coordinate tasks on the shipments to meet all customer SOP requirements.
  • Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.
  • Learn and understand pricing. Complete low to medium complexity customer quotes
  • Facilitate Relationships:
  • Communicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside Vendors
  • Promote a positive working relationship for all team members
  • Understand and learn to leverage CHR’s network of departments, support teams and leadership.
  • Other Activities:
  • Ensure customer SOPs are maintained and adhered to
  • Other duties or responsibilities as assigned according to the team and/or country specific requirements

FAQs

What qualifications are required for the Associate Global Forwarding Agent position?

A high school diploma or graduate degree (or equivalent) is required, along with basic proficiency in Microsoft Office Suite programs.

Is prior experience in logistics necessary for this role?

No, prior experience in logistics is not required. We are looking for motivated individuals who are eager to learn and grow in the industry.

What are the primary responsibilities of an Associate Global Forwarding Agent?

Responsibilities include maintaining operational excellence, facilitating relationships with customers and vendors, and ensuring adherence to customer SOPs.

What type of degree is preferred for applicants?

An associate or bachelor's degree from an accredited college or university is preferred.

What skills are beneficial for this position?

Strong communication, prioritization, multi-tasking skills, critical-thinking, problem-solving abilities, and a high level of attention to detail are beneficial for this role.

Is there a focus on diversity and inclusion at C.H. Robinson?

Yes, C.H. Robinson values a diverse and inclusive work environment.

What are some of the benefits of working with C.H. Robinson?

Benefits include flexible work arrangements, career development opportunities, access to an Employee Assistance Program, and the chance to participate in community giving through the Robinson Cares program.

How does C.H. Robinson support employees' work/life balance?

C.H. Robinson offers flexible work arrangements to support a healthy work/life balance for its employees.

What recognition has C.H. Robinson received as an employer?

C.H. Robinson has been named one of FORTUNE's World's Most Admired Companies 2024, a Great Place to Work 2023-24, and was recognized as one of America's Greatest Workplaces in 2023 by Newsweek.

Where can I find more information about C.H. Robinson?

More information can be found on their website at www.chrobinson.com.

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C.H. Robinson

Transportation
Industry
10,001+
Employees
1905
Founded Year

Mission & Purpose

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $30 billion in freight under management and 20 million shipments annually, we are one of the world’s largest logistics platforms. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for our 100,000 customers and 96,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we are also proud to contribute millions of dollars to support causes that matter to our company, our Foundation and our employees.