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Associate Product Services & Management Analyst (Hybrid) - HR Technology

  • Internship
    Full-time
    Off-cycle Internship
  • IT & Cybersecurity
    Business, Operations & Strategy

AI generated summary

  • You need a Bachelor's Degree or equivalent experience, 0-1 years in a relevant role, and prior experience with HCM LEARN is preferred.
  • You will assist in analyzing and developing implementation plans, ensure compliance, collaborate with teams to resolve issues, provide customer support, and troubleshoot as needed.

Requirements

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • 0-1 years of relevant experience, required.
  • Prior experience with HCM LEARN, preferred.

Responsibilities

  • Assists in the analysis, verification, tracking and development of implementation plans for system development and implementation of project access which may include discovery, design, conversion, testing, and/or any other components of the project plan cycle.
  • Helps in ensuring processes are compliant with system policies, applicable laws, and contractual bargaining agreements.
  • Collaborates with implementation teams to resolve user issues.
  • Assists in consultation with departments to provide customer support during and post implementation.
  • Troubleshoots issues and resolves concerns as well as recommends necessary fixes.
  • Operates with direct guidance and work assignments are generally straightforward and of moderate complexity.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

FAQs

What is the job title for this position?

The job title is Associate Product Services & Management Analyst (Hybrid) - HR Technology.

What educational qualifications are required for this job?

A Bachelor's Degree is required, or an equivalent combination of education and related experience.

What is the experience requirement for this position?

0-1 years of relevant experience is required for this position.

Is prior experience with HCM LEARN mandatory?

No, prior experience with HCM LEARN is preferred but not mandatory.

What are some key responsibilities of this role?

Key responsibilities include assisting in the analysis, verification, tracking, and development of implementation plans for system development, providing customer support during and post-implementation, and troubleshooting issues.

Will I receive support while resolving user issues?

Yes, you will collaborate with implementation teams to resolve user issues.

What does the hybrid work model mean for this role?

The hybrid work model means that employees will have a combination of remote and on-site work.

Are there additional responsibilities beyond what is listed?

Yes, performs related duties as required, which may include tasks not explicitly mentioned but considered related.

Is this position compliant with the Americans with Disabilities Act?

Yes, all responsibilities noted are considered essential functions of the job under the Americans with Disabilities Act.

What factors might influence the salary for this position?

Factors may include location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity.

We’ve re-imagined what health care can be. Are you Made for this?

Science & Healthcare
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

Northwell Health is New York State’s largest health care provider and private employer, with 21 hospitals, about 900 outpatient facilities and more than 12,000 affiliated physicians. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 85,000 employees – 18,900 nurses and 4,900 employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies