Internship

C3 Presents - Digital Guest Experience Intern - Summer 2024

Live Nation Entertainment

•

1mo ago

🚀 Summer Internship

Austin

⌛ Closed

Applications are closed

Summer Internship

Marketing, Media & Journalism•Austin

Are you looking for an exciting internship experience? Our paid Internship Program provides real-world experience for students who are interested in the live entertainment industry. After finishing this program, you will have gained broad experience in various aspects live event business. You can also expect to apply your academic learning to real-world situations and cultivate your leadership, problem-solving, and communication skills. This is a part-time position, working 15-20 hours per week.
The Digital Guest Services Internship is an incredible opportunity to work directly on the planning and execution of patron service programs for the Guest Services Department including accessibility, community outreach, sustainability, and guest services at C3 Events. The position contributes to the overall event management plan and works as part of the Guest Services team, interfacing with other C3 departments, external vendors, event staff and festival guests, as necessary.

This role requires you to be in our Austin, TX office. This is NOT a remote internship opportunity.
Enrolled in a Bachelor's/Masters program at an accredited college or university
Excellent organization, attention to detail, takes initiative and fast learner
Project Coordination skills: ability to plan, adhere to timelines, be responsive to other team deadlines
Resourceful and detail-oriented
Professional communication skills, especially with staff, vendors, etc.
Strong written skills (website messaging, email communications, etc.)
Basic knowledge database management (Zendesk, social platforms, Slack)
Proficient skills with MS Office (Word, Excel, Outlook, SharePoint, OneDrive, OneNote)
Great attitude, eager and inquisitive nature, tenacious demeanor and self-motivator
Love for music, food and technology
Ability to work 15-20 hours per week on a part-time basis.

Currently Studying

Undergraduate

Marketing

Media & Journalism

Manage correspondence through Guest Services email accounts.
Manage correspondence with Marketing Contest Winners via Guest Services email account
Manage brand/festival messaging for FAQs and update/build out festival backend with approved messaging
Assist Guest Services Manager in generating proper and accurate patron messaging for festivals
Assist Marketing Department in with feedback and collaboration onsite with guest service needs related to social media interaction
Assist Guest Services Department in all areas of Guest Services per event, as applicable

Work type

Part time

Work mode

office

Location

Austin