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Client Account Management Intern

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Data
  • Marietta
  • Quick Apply

AI generated summary

  • You must work 20+ hours/week, have basic Excel skills, effective communication, strong multi-tasking abilities, and be pursuing a college degree. Background check applies.
  • You will communicate with telecom carriers, manage data in Excel, navigate carrier portals, assist account managers with projects, and support administrative tasks.

Requirements

  • Must be able to work a minimum of 20 hours/week
  • Must have a basic proficiency with Microsoft Excel
  • Ability to communicate effectively (verbal, written, email) with customers, peers, direct and senior management
  • Must have strong multi-tasking skills as this position will be handling numerous projects at the same time
  • Working toward College Degree
  • Work Authorization/Security Clearance (if applicable)
  • Job contingent upon a background check

Responsibilities

  • Communicating with telecom carriers (on the phone and through email/online portals)
  • Managing large volumes of data in excel and application databases
  • Navigating carrier portals (wireline/wireless)
  • Assisting account managers and analysts with various projects
  • Assisting department with administrative tasks

FAQs

What is the primary focus of the Client Account Management Intern position?

The primary focus of the Client Account Management Intern position is to enhance the client’s experience throughout the life cycle of the Client Account Manager, which includes customer service, project management, invoice and inventory management, contract and vendor management, provisioning, and reporting.

What is the minimum number of hours I need to work as an intern?

You must be able to work a minimum of 20 hours per week.

What are the essential skills required for this internship?

Essential skills include basic proficiency with Microsoft Excel, effective communication (verbal, written, and email), strong multi-tasking abilities, and the capacity to handle numerous projects simultaneously.

What types of tasks will I be performing in this role?

You will be communicating with telecom carriers, managing large volumes of data in Excel and application databases, navigating carrier portals, assisting account managers and analysts with various projects, and helping the department with administrative tasks.

Is this an internship position suitable for college students?

Yes, this internship position is designed for individuals who are working toward a college degree.

What is the expected work environment for this position?

The position operates in a professional office environment.

Will I be required to interact with external clients?

Yes, you will be in a customer-facing role, which involves interacting with clients and telecom carriers.

Are there opportunities for full-time employment after the internship?

Yes, this internship position could possibly lead to full-time employment upon graduation.

Is there a requirement for background checks?

Yes, the job is contingent upon a background check.

What is the company’s stance on equal employment opportunities?

The company is committed to providing equal employment opportunities to all individuals and values diversity in the workforce.

Your Full-Service Telecom Management Partner

Telecommunications
Industry
51-200
Employees
2001
Founded Year

Mission & Purpose

Our mission at Vatic Outsourcing is to identify ways to effectively reduce your telecom budget -- and help you manage all your business communications more efficiently. No matter which services we procure for you, when everything’s up and running, you’ll receive ongoing white-glove service from Vatic. Always accessible and extremely competent, your team of telecom experts draws from over 100 years of combined experience to handle any issue that might arise with your wireless and wire-line carriers. So you’re always just a phone call, text, or email message away from getting your hairiest telecom problems solved quickly and without fuss.