FAQs
What is the primary focus of the Client Account Management Intern position?
The primary focus of the Client Account Management Intern position is to enhance the client’s experience throughout the life cycle of the Client Account Manager, which includes customer service, project management, invoice and inventory management, contract and vendor management, provisioning, and reporting.
What is the minimum number of hours I need to work as an intern?
You must be able to work a minimum of 20 hours per week.
What are the essential skills required for this internship?
Essential skills include basic proficiency with Microsoft Excel, effective communication (verbal, written, and email), strong multi-tasking abilities, and the capacity to handle numerous projects simultaneously.
What types of tasks will I be performing in this role?
You will be communicating with telecom carriers, managing large volumes of data in Excel and application databases, navigating carrier portals, assisting account managers and analysts with various projects, and helping the department with administrative tasks.
Is this an internship position suitable for college students?
Yes, this internship position is designed for individuals who are working toward a college degree.
What is the expected work environment for this position?
The position operates in a professional office environment.
Will I be required to interact with external clients?
Yes, you will be in a customer-facing role, which involves interacting with clients and telecom carriers.
Are there opportunities for full-time employment after the internship?
Yes, this internship position could possibly lead to full-time employment upon graduation.
Is there a requirement for background checks?
Yes, the job is contingent upon a background check.
What is the company’s stance on equal employment opportunities?
The company is committed to providing equal employment opportunities to all individuals and values diversity in the workforce.