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Client Account Management Intern

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Vatic Outsourcing

2mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Business, Operations & Strategy
  • Marietta
  • Quick Apply

AI generated summary

  • You must work 20+ hours/week, have basic Excel skills, communicate effectively, multi-task, be pursuing a college degree, and pass a background check. Work authorization may be needed.
  • You will communicate with telecom carriers, manage data in Excel and databases, navigate carrier portals, assist account managers with projects, and support the department with administrative tasks.

Requirements

  • Must be able to work a minimum of 20 hours/week
  • Must have a basic proficiency with Microsoft Excel
  • Ability to communicate effectively (verbal, written, email) with customers, peers, direct and senior management
  • Must have strong multi-tasking skills as this position will be handling numerous projects at the same time
  • Working toward College Degree
  • Work Authorization/Security Clearance (if applicable)
  • Job contingent upon a background check

Responsibilities

  • Communicating with telecom carriers (on the phone and through email/online portals)
  • Managing large volumes of data in excel and application databases
  • Navigating carrier portals (wireline/wireless)
  • Assisting account managers and analysts with various projects
  • Assisting department with administrative tasks

FAQs

What is the title of the internship position?

The title of the internship position is Client Account Management Intern.

What is the primary focus of the Client Account Administrator (CAM) role?

The primary focus of the CAM role is to enhance the client’s experience throughout the life cycle of the Client Account Manager, which includes project management, invoice and inventory management, and ensuring recurring client satisfaction.

What are the expected working hours for this internship?

This is a part-time intern position, and we ideally would like you to work at least 20 hours and no more than 29 hours per week, based on your school/class schedule.

What qualifications are required for this internship?

Candidates must be working toward a College Degree and have a basic proficiency with Microsoft Excel.

What type of skills are necessary for a successful Client Account Management Intern?

Strong multi-tasking skills, effective communication (verbal, written, and email), and the ability to manage large volumes of data in Excel and application databases are necessary for this role.

Is this internship paid?

The job description does not specify if the internship is paid, but candidates can inquire during the application process.

Will this internship lead to a full-time position?

Yes, this internship has the potential to transition into full-time employment upon graduation.

Is there any specific work environment for this position?

This position operates in a professional office environment.

Are there any background check requirements for this position?

Yes, the job is contingent upon a background check.

Does the company have an equal employment opportunity policy?

Yes, the company is committed to providing equal employment opportunity to all individuals and values diversity in the workforce.

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Vatic Outsourcing

Your Full-Service Telecom Management Partner

Telecommunications
Industry
51-200
Employees
2001
Founded Year

Mission & Purpose

Our mission at Vatic Outsourcing is to identify ways to effectively reduce your telecom budget -- and help you manage all your business communications more efficiently. No matter which services we procure for you, when everything’s up and running, you’ll receive ongoing white-glove service from Vatic. Always accessible and extremely competent, your team of telecom experts draws from over 100 years of combined experience to handle any issue that might arise with your wireless and wire-line carriers. So you’re always just a phone call, text, or email message away from getting your hairiest telecom problems solved quickly and without fuss.