Internship
Client Professional Sports League Intern
Live Nation Entertainment
•
2mo ago
🚀 Off-cycle Internship
Minneapolis
AI generated summary
- Enrolled college student pursuing a degree in Sports/Event Management, Marketing, or Communications, with junior standing or above, able to commit to 20-30 hours per week, detail-oriented, proactive, professional, fast learner, proficient in MS Office.
- Supporting clients in the professional sports league industry through business management, operations, and product knowledge. Learning client-centric mindset, utilizing Ticketmaster products, developing operational skills, and expanding communication and analytical abilities. gaining exposure to senior leadership, assisting in event onsales, and honing organizational and time management skills.
Description
- As a Ticketmaster Field Operations intern, you can expect to develop operational and project management skills, and at the same time, gain invaluable real-world experience in the live entertainment industry. This internship is on the client support team within Ticketmaster and will be focused primarily on the day to day operational support aspects of our unique client base. As part of the team, our goal is to ensure quality support, product adoption and results for our clients.
Requirements
- Currently enrolled in an accredited college, university or trade school
- Must be eligible for school credit (and able to supply a letter from sponsor/administrator upon request).
- Be working toward a degree in Sports/Event Management, Marketing or Communications is preferred.
- Must be 18 years or older and have junior standing or above.
- Must be able to commit to a minimum internship schedule of 20 hours per week and a maximum of 30 hours per week with some availability to work evenings, weekends and holidays.
- Be detail-oriented.
- Eager to learn and be proactive with new tasks.
- The ability to conduct yourself in a professional matter at all times.
- The ability to learn and absorb at a fast pace.
- High proficiency in MS Office, particularly Excel, and current software platforms
Education requirements
Currently Studying
Undergraduate
Area of Responsibilities
Marketing
Responsibilities
- Business Management:
- Develop a client centric mentality.
- Exposure to Salesforce CRM platform.
- Exposure to client satisfaction and corporate metrics.
- Understand ethics, compliance, and business conduct pertaining to the industry.
- Understand time management requirements when working with individuals or clients/teams.
- Understand how large companies function and communicate.
- Learning new Ticketmaster Products and learning from the staff in product adoption and training.
- Exposure to Ticketmaster senior leadership staff.
- Monitor key product usage to assist in creation of best practices.
- Operations:
- Understand the needs of small & large clients, and why they are different or similar.
- Learn how to apply operational skills and tactics towards events and onsales.
- Develop & observe presentation skills.
- Learn operational/metric tracking techniques.
- Understand and assist in the execution of event onsales or reports for clients.
- Understand the necessity of detailed product analytics.
- Develop competencies in planning management.
- Work with our clients and staff to develop strong communication skills.
- Major event support, to include assisting with venue access control.
- Product:
- Become familiar with ticketing software programs.
- Gain substantial knowledge into Access Control and reporting programs.
- Personal Development:
- Develop planning, organizational and time management skills.
- Develop team-based work competencies such as Accountability, Teamwork & Service Excellence.
- Increase knowledge of computer skills and technology.
Details
Work type
Part time
Work mode
office
Location
Minneapolis