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Client Voices Intern (Unpaid)

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International Rescue Committee

Mar 28

Applications are closed

  • Internship
    Part-time
    Summer Internship
  • Customer Relations
  • Elizabeth

Requirements

  • Ability to work effectively in an environment that is multi-cultural and multilingual, experience using interpreters desired
  • Highly effective communication skills, emotional intelligence, and situational awareness
  • Highly adaptable and flexible self-starter with ability to work independently as well as collaborate with others, juggle multiple priorities, and meet deadlines in a demanding work environment
  • Proficient in the use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Fluency in English; written and spoken.
  • Fluency in Spanish or Haitian Creole is highly preferred.
  • Data analysis skills is highly preferred.
  • Working Environment: Standard hybrid office working environment with – open to fully remote.

Responsibilities

  • Conduct client satisfaction surveys with refugee and immigrant populations served by IRC.
  • Understand from clients their preferred ways to engage and provide feedback.
  • Assist with collecting and analyzing accurate client data, and data disaggregation.
  • Strongly adhering to IRC client data protection and confidentiality guidelines.
  • Assist with developing tools and resources for clients on IRC and community services, such as flyers, informative videos, resource guides, etc.
  • Attend and actively participate in Client Voice meetings and trainings.
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International Rescue Committee

We respond to the world’s worst humanitarian crises & help people to survive, recover, and gain control of their future.

Non-profit
Industry
5001-10,000
Employees
1933
Founded Year

Mission & Purpose

The International Rescue Committee responds to the world’s worst humanitarian crises and help people to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees and displaced people forced to flee from war or disaster. At work today in over 40+ countries and in 29 U.S. cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure.