FAQs
What is the duration of the internship?
The internship will start on June 9, 2025, and will conclude on August 15, 2025.
What are the working hours for this internship?
The internship is a full-time position, requiring 40 hours of work per week, Monday to Friday.
Will there be training provided during the internship?
Yes, training will be given at the beginning of the internship with various internal teams for overall knowledge of the Digital Renewal Center.
What skills are required for this position?
The position requires excellent customer service skills, strong attention to detail, organizational skills, analytical skills, and experience with Microsoft Office.
Is prior experience necessary for this internship?
While previous experience is beneficial, the position is designed for collaborative interns eager to learn, so prior experience is not strictly required.
Is this internship focused on customer interaction?
Yes, a key focus of the internship involves directly interacting with customers via phone and email to address support renewal questions and concerns.
Do interns receive individual goals and requirements?
Yes, interns will have individual goals and requirements to help guide their experience during the internship.
Will interns have the chance to provide feedback during the program?
Yes, interns are expected to provide feedback to trainers and managers to help improve the intern program.
Is visa sponsorship available for this position?
No, visa sponsorship is not available for this position.
What kind of tasks will interns be involved in?
Interns will be involved in a variety of tasks, including customer outreach, data management, billing arbitration, and assisting with renewal quotes.