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Digital Sales Intern - UK & Ireland

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Thermo Fisher Scientific

5d ago

  • Internship
    Full-time
    Summer Internship
  • Sales & Business Development
    Marketing
  • United Kingdom, +1
    Remote

AI generated summary

  • You should be pursuing a Bachelor's in Science or Business, possess strong problem-solving and communication skills, be adaptable, digitally savvy, and familiar with Word, Excel, and PowerPoint.
  • You will engage customers, manage interactions, drive sales growth, tailor messaging, support eCommerce, build networks, collaborate with marketing, and maintain a sales pipeline in Salesforce.

Requirements

  • Studying towards a Bachelor’s degree. Science or Business focus preferred.
  • Problem solving
  • Able to demonstrate persistence and overcoming barriers to find success
  • Self-directed and goal-oriented
  • Excellent communication skills and able to build rapport
  • Comfortable approaching new contacts and able to handle rejection
  • Digital mindset – able to use technology to maximise impact. Knowledge of how to use social media to grow Sales reach is beneficial.
  • Self-awareness and adaptability
  • Fluent in English
  • Knowledge of Word, Excel and PowerPoint a must, SFDC preferred
  • Travel across Europe (10%), attend regional, national or international meetings

Responsibilities

  • Develop and implement a strategy to grow sales within territory while encouraging customers to self-serve on our website.
  • Manage daily customer interactions, including responding to quotation requests and handling any issues.
  • Contact high-potential customers through phone, video call and social media channels to drive revenue growth:
  • Understand customer needs, assess potential sales growth and identify the level of account manager support required.
  • Tailor messaging based on industry-specific challenges, business objectives or initiatives.
  • Demonstrate how to use our website to find answers and place orders.
  • Build up a network of customer contacts for further marketing.
  • Collaborate with the Digital Marketing team to prioritise which customers to contact based on their potential for growth or their cost to serve.
  • Transfer high-potential customers who need regular account management support to our Inside and Field Sales teams. Proactively engage with the receiving Account Managers to build momentum with the customer.
  • Welcome & profile new customers to the business and support their eCommerce experience right from the start.
  • Pilot new sales tactics, e.g. using LinkedIn to find and approach prospects, and work together as a team to continue improving our approach.
  • Support the eBusiness team to identify, prioritise and solve customer experience issues on our website.
  • Maintain a pipeline of opportunities in Salesforce to meet or exceed sales objectives and manage pricing within territory to optimize profitability.

FAQs

Is this position remote?

Yes, this position is remote and can be located in any of the 18 countries where we operate in Europe.

What is the work schedule for this internship?

The work schedule is standard, from Monday to Friday.

What is the primary focus of the Digital Sales Intern?

The primary focus is to support the growth of low-revenue customers in the UK and Ireland.

What qualifications are required for this internship?

Candidates should be studying towards a Bachelor’s degree, preferably with a focus in Science or Business.

What types of customer interactions will the intern manage?

The intern will manage daily customer interactions, including responding to quotation requests and handling any issues.

What skills are essential for this position?

Essential skills include problem-solving, excellent communication, a digital mindset, and adaptability.

Will the intern collaborate with other teams?

Yes, the intern will collaborate with the Digital Marketing team to prioritize customer interactions based on growth potential.

Is travel required for this position?

Yes, there may be travel across Europe (approximately 10%) for attending regional, national, or international meetings.

What tools or software should the intern be familiar with?

The intern should have knowledge of Word, Excel, and PowerPoint; familiarity with Salesforce (SFDC) is preferred.

What is the goal of contacting high-potential customers?

The goal is to drive revenue growth by understanding customer needs, providing support, and encouraging self-service on our website.

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Thermo Fisher Scientific

The World Leader In Serving Science

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

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