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Entry Level Claims Assistant

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DWF

2mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Legal
    People, HR & Administration
  • Centreville

AI generated summary

  • You must be proficient in Microsoft Office, fluent in English and Italian, have strong admin skills, attention to detail, teamwork abilities, and the capacity to manage tasks under pressure.
  • You will open claims, enter payments, manage emails and voicemails, support Claims Handlers, and perform general administrative tasks to ensure efficient workflow.

Requirements

  • Essential
  • Computer literate including proficient use of Microsoft Office
  • Fluent in both English and Italian
  • Excellent administration / organisational skills
  • Ability to prioritise effectively and manage multiple tasks
  • Excellent attention to detail to be able to carefully analyse information
  • Ability to work well under pressure and to tight deadlines
  • Excellent teamwork skills
  • Desirable
  • A good team spirit with excellent communications skills

Responsibilities

  • Opening claims and entering payments in the system
  • Reviewing and managing incoming emails and voicemails, ensuring compliance with service level agreements
  • Supporting Claims Handlers with tasks to manage their workloads efficiently
  • Performing all general administrative tasks

FAQs

Is prior claims experience required for this position?

No, prior claims experience is not necessary as training will be provided.

What are the working hours for this role?

This is a part-time position with fixed hours of 30 hours per week.

In which languages must candidates be fluent?

Candidates must be fluent in both English and Italian.

What administrative tasks will the Entry Level Claims Assistant be responsible for?

The Entry Level Claims Assistant will perform general administrative tasks, open claims, enter payments in the system, and manage incoming emails and voicemails.

What essential skills are required for this role?

Essential skills include proficiency in Microsoft Office, excellent organizational and administration skills, attention to detail, the ability to prioritize effectively, and strong teamwork skills.

Does DWF offer flexible benefits?

Yes, DWF provides a wide range of flexible benefits that can be tailored to meet individual needs.

What kind of support does DWF provide throughout the recruitment process?

DWF aims to create a positive experience for all candidates and offers adjustments or additional support if needed during the recruitment process.

What type of work environment does DWF promote?

DWF promotes an inclusive and supportive work environment, empowering individuals to achieve their full potential.

What is the recruitment process like at DWF?

The recruitment process includes comprehensive interviews and may involve a written assessment, an assessment day, or a presentation to ensure fairness and engagement.

Who will the Entry Level Claims Assistant support?

The Entry Level Claims Assistant will support Claims Handlers and Adjusters for international clients.

DWF is a leading global provider of integrated legal and business services.

Law
Industry
1001-5000
Employees

Mission & Purpose

DWF is a leading global provider of integrated legal and business services. We listen to our clients and there is a growing desire for legal and business services to be delivered in an easier and more efficient way. So, we've built our business and designed our range of services on this principle. We have three offerings – Legal Services, Legal Operations and Business Services. Our ability to seamlessly combine any number of these services to deliver bespoke solutions for our clients is our key differentiator. Delivered through our global teams across eight core sectors, our Integrated Legal Management approach delivers greater efficiency, price certainty and transparency for our clients without compromising on quality or service.