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Field Service Engineering Intern

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PACCAR

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Software Engineering
    Engineering

AI generated summary

  • You must be pursuing an engineering degree, preferably a junior/senior, with strong problem-solving, teamwork, communication skills, and familiarity with data analysis and failure reporting systems.
  • You will collaborate with engineers to address vehicle issues, ensure quality, influence designs, manage corrective actions, and communicate effectively about field concerns and solutions.

Requirements

  • Currently enrolled in an undergraduate or graduate program pursuing a degree in one of the following disciplines: Engineering (Electrical, Automotive, or Mechanical), or other related degrees.
  • Junior or senior standing preferred
  • Exceptional problem-solving skills and drive to develop innovative solutions to issues
  • Ability to work in a fast-paced, lean, collaborative team environment
  • Excellent communication, interpersonal, and planning/tracking skills
  • Competency with standard office software (word processing, spreadsheets, etc.)
  • Able to learn and use new processes and techniques and resourcefully solve complex technical issues
  • Commitment to reliability, value, and quality in all aspects of work
  • Willingness to grow continuously, both personally and professionally with strong results and goal-driven orientation
  • Familiarity with Failure Reporting and Corrective Action Systems
  • Demonstratable ability to analyze hardware and firmware designs
  • Moderate abilities in using data analysis software
  • Understanding of complex design and application as it impacts electrical/electronic systems, architecture, and software-driven functionality

Responsibilities

  • Work as part of a multi-disciplinary team with electrical engineers, mechanical engineers, software engineers, and other engineering professionals to address dealer/customer concerns on vehicles already in service.
  • Follow project management processes to provide feedback into new product development.
  • Ensure industry-leading quality and reliability are met, maintained, and exceeded on all components
  • Analyze system needs and requirements to influence system architecture designs
  • Provide feedback from the field to different engineering groups, and work to manage corrective action flows.
  • Drive collaborative efforts effectively with cross-divisional counterparts supporting global design inputs as well as corrective actions on existing designs.
  • Develop and execute effective communications for both awareness of concerns and the required field corrective actions.

FAQs

What is the duration of the Field Service Engineering Intern position?

The internship is scheduled to begin in May or June 2025 and will typically last for the summer months.

What are the main responsibilities of the Field Service Engineering Intern?

Interns will work as part of a multi-disciplinary team to address dealer/customer concerns on vehicles, follow project management processes for new product development, analyze system needs, and provide feedback for corrective actions.

What educational background is required for this internship?

Candidates should be currently enrolled in an undergraduate or graduate program pursuing a degree in Engineering (Electrical, Automotive, or Mechanical) or other related disciplines, with a preference for junior or senior standing.

Are there any specific skills or competencies required for this position?

Yes, candidates should have exceptional problem-solving skills, the ability to work in a collaborative environment, excellent communication skills, and competency with standard office software. Familiarity with Failure Reporting and Corrective Action Systems is also beneficial.

What benefits are offered to interns at PACCAR?

Interns receive a competitive salary, 401k with company match, medical, dental, and vision plans, sick leave, flexible spending accounts, EAP services, and opportunities for growth and development.

What is the salary range for the Field Service Engineering Intern position?

The salary for internship positions is $25 an hour for undergraduate students and $30 an hour for graduate students.

Will interns have opportunities for professional development?

Yes, interns will have unique learning opportunities, including working directly with management, developing mentoring relationships with engineering leaders, and expanding their professional network.

Is remote work an option for this internship?

The job description does not mention remote work, and it is presumed that the internship is conducted on-site in Kirkland, WA, given the nature of the work and responsibilities.

What kind of projects will interns be involved in?

Interns will be involved in projects that address dealer/customer concerns, provide feedback into new product development, and manage corrective action flows for existing designs.

How does PACCAR promote diversity and inclusivity in the workplace?

PACCAR, including Kenworth Truck Company, is committed to fostering an environment of diversity, equality, and inclusivity as part of its workplace culture.

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PACCAR

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services, information technology, and distributes truck parts related to its principal business. Kenworth Truck Company builds premium commercial vehicles for sale in the U.S., Canada, Mexico and Australia and for export throughout the world. Peterbilt Motors also designs, manufactures and distributes premium commercial vehicles in the US and Canada. DAF Trucks manufactures trucks in the Netherlands, Belgium, Brasil and the United Kingdom for sale throughout Western and Eastern Europe, and export to Asia, Africa, North and South America. PACCAR Parts operates a network of parts distribution centers offering aftermarket support to Kenworth, Peterbilt and DAF dealers and customers around the world. Aftermarket support includes customer call centers operating 24 hours a day throughout the year and technologically advanced systems to enhance inventory control and expedite order processing. PACCAR Financial Services provides finance, lease and insurance services to dealers and customers in 224 countries including a portfolio of more than 175,000 trucks and trailers and total assets in excess of $12 billion. The group includes PACCAR Leasing, a major full-service truck leasing company in North America, with a fleet of over 39,000 vehicles. Environmental responsibility is one of PACCAR’s core values. The company regularly develops new programs to help protect and preserve the environment and PACCAR has established ambitious goals to further reduce emissions and enhance fuel efficiency in its truck models.