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Front Desk Intern (6 Months Fixed Term)

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Four Seasons Hotels and Resorts

3mo ago

  • Internship
    Full-time
    Placement Program
  • Hospitality & Retail
    People, HR & Administration
  • London
  • Quick Apply

AI generated summary

  • You should be studying or have a degree in Hospitality, possess strong communication and interpersonal skills, be team-oriented, flexible, and eager to learn, with customer-facing experience preferred.
  • You will ensure smooth guest arrivals and departures, handle comments and inquiries, and create lasting first and last impressions for all guests.

Requirements

  • Job Requirements:
  • Currently studying or recently completed a degree in Hospitality Management or a related field
  • Excellent communication skills in English, both written and spoken
  • Strong interpersonal skills and a genuine passion for providing exceptional service
  • Ability to work effectively in a team and independently
  • Flexible availability, including weekends and holidays
  • Previous experience in a customer-facing role is a plus
  • Proficiency in Microsoft Office Suite is preferred
  • A positive attitude and willingness to learn

Responsibilities

  • The Front Desk team are central part of Front Office whose main objective is to ensure our guests have a smooth arrival and departure experience.
  • As the first and last impression of the Hotel, this high-profile department carries a special responsibility.
  • The reception is also the natural place where guests direct comments, questions, suggestions and concerns.

FAQs

What is the duration of the Front Desk Intern position?

The Front Desk Intern position is a 6-month fixed term contract.

What type of experiences will I gain as a Front Desk Intern?

As a Front Desk Intern, you will gain experience in guest services, handling inquiries, and ensuring a smooth arrival and departure experience for guests.

What are the working hours for this internship?

The internship requires a 40-hour working week.

Is there a salary for the Front Desk Intern position?

Yes, the internship offers a package of £33,700, which includes hotel service charge and salary.

Are there any training opportunities available for interns?

Yes, Four Seasons offers excellent training and career development opportunities to interns.

What benefits do employees receive working at Four Seasons Hotel?

Employees enjoy benefits such as free meals while on duty, holiday entitlement increasing with years of service, and opportunities for career advancement, among others.

Is there a dress code for the Front Desk Intern position?

Yes, there is a uniform provided, and free uniform dry cleaning is available.

Will I receive any support for mental health or wellbeing?

Yes, employees have access to various employee recognition programs and wellness initiatives.

Can I apply for a permanent position after completing the internship?

Yes, there are opportunities to build a successful career with global potential following the internship.

How does Four Seasons support work-life balance for its employees?

Four Seasons provides holiday entitlement that increases with years of service, and promotes a supportive working environment.

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Four Seasons Hotels and Resorts

Travel & Leisure
Industry
10,001+
Employees
1961
Founded Year

Mission & Purpose

Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development., Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.