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Graduate Opportunity - Assistant Dropship Vendor Manager

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Robert Dyas

2mo ago

  • Internship
    Full-time
    Off-cycle Internship

Requirements

  • Excellent organisational and administrative skills.
  • A strong eye for detail and accuracy.
  • The ability to build and maintain positive relationships with suppliers.
  • Experience in managing and analysing data.
  • A proactive and problem-solving approach.
  • Excellent communication and interpersonal skills.
  • Understanding of e-commerce operations (a plus).

Responsibilities

  • Support supplier success: Build and maintain positive relationships with assigned Dropship suppliers across various categories including appliances, electronics, furniture, and garden products.
  • Ensure SLA compliance: Monitor supplier performance against agreed Service Level Agreements (SLAs), identifying and resolving any issues to guarantee excellent customer service.
  • Be the data champion: Run regular reports, analyse supplier performance, and translate insights into actionable strategies.
  • Onboarding expert: Guide new Dropship suppliers through the onboarding process, ensuring they understand and meet our high standards.
  • Bridge the gap: Collaborate closely with both the VirtualStock e-commerce team and Trading teams for smooth supplier integration, technical issue resolution, and continuous improvement.
  • Product pro: Monitor the status and submissions of new product SKUs onto the Robert Dyas website.
  • Customer champion: Act as a point of contact for Customer Services to resolve specific Dropship-related issues.

Robert Dyas

Robert Dyas - leading British home and garden retailer. Follow us for company news and career opportunities.

Retail & Consumer Goods
Industry
1001-5000
Employees
1872
Founded Year

Mission & Purpose

Robert Dyas is a UK-based retail company specialising in providing a wide range of household and garden products, including kitchen appliances, home essentials, DIY tools, and outdoor equipment. Their ultimate mission is to offer customers quality products that enhance everyday living while maintaining affordability. Robert Dyas' purpose is to make life easier and more enjoyable for individuals and families by offering a diverse selection of practical and innovative solutions for their homes and gardens.