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Intern Duty Management | Avani Museum Quarter

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NH Hotels

3mo ago

  • Internship
    Full-time
    Placement Program
  • Hospitality & Retail
    People, HR & Administration
  • Amsterdam

AI generated summary

  • You should be enthusiastic, flexible yet assertive, service-oriented, decisive, and solution-focused, with excellent Dutch and English communication skills, both written and verbal, thriving independently or in a team.
  • You will train in all hotel departments, manage guest inquiries and complaints, support teams as needed, and become a key contact for guests while developing your hotel management skills.

Requirements

  • You are an enthusiastic person,
  • You are flexible but you also stand firm whenever it is needed,
  • You are service-oriented, you dare to make decisions and you have an excellent command of the Dutch and English language. Both verbally and in writing,
  • You can work independently, but you also enjoy working in a team,
  • Do you act decisively, and do you think in solutions instead of problems?

Responsibilities

  • During this internship you will become familiar with all facets of the hotel industry.
  • First, you will work at all the departments to be trained.
  • After that, you independently fulfil the role of Manager on Duty.
  • You are part of the Management Team and you are the first contact for guests.
  • You assist guests with questions, comments and complaints and, if necessary, you assist at other departments whenever it is needed most.
  • You know the hotel, your colleagues and the guests like no other.
  • As a result, your knowledge and skills in the field of Hotel Management are developed quickly and you will be fully prepared for your career as a Young Professional in the hospitality industry.

FAQs

What is the location of the internship?

The internship is located at Avani Museum Quarter in the heart of the Museum district in Amsterdam.

What is the monthly compensation for the internship?

The monthly compensation for the internship is €750 gross.

What kind of training is provided during the internship?

Free online and offline training is organized by Avani Museum Quarter's own University.

What employee benefits are offered?

Employee benefits include discounted rates at all hotels worldwide, 30% discount in F&B outlets, Friends & Family discounts, and various discounts in (web)shops.

What qualities are you looking for in an intern?

We are looking for an enthusiastic and flexible person who is service-oriented, has an excellent command of Dutch and English, can work independently, enjoys teamwork, and thinks in solutions instead of problems.

What responsibilities will I have during the internship?

You will become familiar with all facets of the hotel industry, work in various departments, and eventually fulfill the role of Manager on Duty, assisting guests and supporting other departments as needed.

Is there an opportunity for growth within the company?

Yes, there is an opportunity to grow within our company worldwide as you develop your skills and knowledge in the hospitality industry.

What type of work environment can I expect?

You can expect an informal yet respectful atmosphere where teamwork is valued and colleagues are regarded as family.

How can I apply for the internship?

If you are interested in this new challenge, you can apply by following the designated application process outlined on the job listing or company website.

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NH Hotels

Travel & Leisure
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

NH Hotels is a global hotel chain that operates a wide range of hotels, offering premium hospitality services across Europe, the Americas, and Africa. Known for their modern design, comfort, and attention to detail, NH Hotels provides guests with excellent accommodation, dining, and event facilities tailored to both business and leisure travellers. The company focuses on delivering exceptional experiences with a strong emphasis on customer satisfaction and sustainability. NH Hotels' ultimate mission is to become a leader in the global hospitality industry by offering high-quality, personalised service. Their purpose is to create memorable stays for guests while contributing to a more sustainable future in travel and hospitality.