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Internship, Client Service 2025

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AlphaSights

Jul 17

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Sales & Business Development
  • £25K
  • London
  • Quick Apply

AI generated summary

  • You: Bachelor’s or master’s student graduating in 2025/2026 with strong academics, extracurricular achievements, internship experience, and excellent communication skills. Must be fluent in English and one of the specified languages.
  • You will recruit experts, understand project context, and manage client-expert communications to ensure seamless collaboration for client service projects.

Requirements

  • Availability for a January 2025 or July 2025 start date
  • Currently studying towards a bachelor’s or master’s degree and due to graduate in either 2025 or 2026
  • Track record of strong academic performance (minimum 2:1 in the UK for example)
  • Extracurricular achievement throughout school and university
  • Internship experience evidencing an interest in business is a plus
  • Outstanding communication skills
  • Fluent (C2 level) English and either French, German, Swedish, Norwegian, Danish or Dutch is required

Responsibilities

  • Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines.
  • Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
  • Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Application Process

  • Preliminary Phone Screen - 15 minute call with the Talent Acquisition Team
  • First Round Interview - 30-45 minute virtual call with the Talent Acquisition Team
  • Second Round Interview - Skill based round with a Client Service Manager
  • Final Round Interview - conducted by a member senior member of the Client Service Team

FAQs

What are the main responsibilities of an Internship, Client Service?

The main responsibilities of an Internship, Client Service include providing support to clients, assisting with client communications, conducting research, and assisting with client projects under the supervision of a Client Service Manager.

What skills are required for an Internship, Client Service?

Some of the skills required for an Internship, Client Service include strong communication skills, attention to detail, problem-solving abilities, time management skills, and the ability to work both independently and as part of a team.

What kind of qualifications are needed for an Internship, Client Service?

Qualifications for an Internship, Client Service position typically include being enrolled in a relevant degree program, such as business, communications, or marketing. Previous customer service experience and knowledge of client management systems may also be preferred.

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AlphaSights

The Global Leader in Knowledge On-Demand

Consulting
Industry
1001-5000
Employees
2008
Founded Year

Mission & Purpose

Founded in 2008, AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with the knowledge they need to succeed. Working from nine cities globally, our 1500§ colleagues provide round-the-clock coverage to the world's top investment funds, consultancies, and Fortune 500s. Learn more about us at alphasights.com.

Culture & Values

  • Results-Orientation

    Are you energized by results and outcomes? We focus on results — look at every angle of a problem, come up with actionable solutions, and execute on ideas that maximize outcomes. Our success is driven by how much value we provide to our internal and external clients and other stakeholders. Wherever we can, we tie rewards to results and outcomes.

  • Drive

    Do you excel beyond what’s asked of you? For us, success begins at the extra mile: we embrace a whatever-it-takes mindset, push ourselves beyond our comfort zones, and challenge ourselves to continuously improve.

  • Adaptability

    Do you thrive in an ever-changing environment? Our work is full of changing circumstances so we pivot quickly and think on our feet. We embrace ambiguity and change with confidence and positivity.

  • Humility

    Do you view yourself as a constant ‘work-in-progress’? We believe that yesterday’s home runs don’t win today’s games. We approach every day not with a sense of entitlement, but with a growth mindset. We believe that a better version of ourselves and AlphaSights is always on the horizon.

  • Empathy

    Can you see the world through other’s eyes? We believe that the path to our own success starts from the success of others — our clients, our colleagues, and our industry professionals. We actively seek to understand others’ experiences and perspectives, and to build and maintain lasting, trust-based relationships with those whom we encounter.

Benefits

  • Paid time off & flexibility

    • 25 days annual holiday• Optional WFH on Friday plus an additional four WFH days per quarter• Business closure during Christmas week

  • Learning & development

    • AlphaCurriculum enrollment• Industry-leading management training• External coaching at leadership level

  • Financial benefits

    • Uncapped monthly performance pay bonus • Employer pension matching• Subsidised lunch catering• Referral bonus for a successful full-time hire

  • Health insurance

    • Comprehensive AlphaSights-sponsored private medical scheme• Comprehensive AlphaSights-sponsored dental cover• Eyecare vouchers

  • Wellness & connectivity

    • Corporate gym rates• In-office exercise classes and AlphaSights sponsored sports teams• Meditation apps• Employee Assistance Program• Mental health first aiders onsite• Breakfast, fresh fruit, snacks, coffee, tea, ando ther drinks• In-office socials and annual Christmas party

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