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IT DNA Applications Intern - Chubbuck

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Idaho Central Credit Union

3mo ago

  • Internship
    Full-time
    Placement Program
  • Software Engineering
    IT & Cybersecurity
  • Chubbuck

AI generated summary

  • You must be pursuing an IT degree, be organized and passionate about tech, have strong interpersonal skills, and commit 15-20 hours/week while maintaining confidentiality and professionalism.
  • You will assist IT projects, provide tier two support, troubleshoot issues, audit systems, participate in testing, and communicate findings while developing essential skills in a team environment.

Requirements

  • Attending accredited college or university working towards an IT degree.
  • Energetic, organized and passionate about technology with the desire to build a career in IT.
  • Highly developed interpersonal skills and the ability to work well in a team-based environment.
  • Ability to dedicate 15-20 hours per week to this intern program.
  • Ability to maintain the confidentiality of the Credit Union and member records at all times.
  • High level of professionalism with a demonstrated ability to work well with others.
  • Quick learner, motivated individual with natural analytical, problem solving, and root cause analysis skills.
  • Ability to effectively communicate verbally and with written communication required, including presentation of basic concepts in easily understood ways.
  • Ability to confidently interact at multiple levels in the organization and lead cross-departmental team projects.
  • Attention to detail on many concurrent projects and initiatives.
  • A demonstrated cooperative and positive attitude toward members and other Credit Union staff.
  • Ability to work with minimal supervision.
  • Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.
  • Must be eligible for membership at Idaho Central Credit Union to obtain employment.

Responsibilities

  • Assist with various IT projects and tasks to gain understanding of how technology is implemented and used within the organization.
  • Assist in a wide variety of team projects, participate in team meetings, and gain experience working in a professional corporate environment.
  • Gain hands on practical experience of the IT Help Desk roles and IT department responsibilities, providing tier two technical support to deliver appropriate issue resolution.
  • Learn and develop the essential IT skills around trouble shooting and proper communication to provide daily issue resolution as reported by end users.
  • Assist in team projects and assigned tasks including critical daily process validations, audit reviews and researching system issues.
  • Participate in testing system updates and bug fixes. Identify defects / bugs, document testing result, and communicate findings to manager.
  • As assigned, work on auditing various systems and user configurations. Document and communicate audit results with manager and work with proper team to correct any findings.
  • Perform special projects as determined by the information technology staff.
  • Gain and refine interpersonal skills to effectively communicate with co- workers, department heads, and various levels of management.
  • Develop and refine planning, organizational, and time management skills.
  • Gain hands on experience working in a team-based environment.
  • Participate in weekly meetings with the IT team to discuss projects and issues to be resolved.
  • Gain experience working under general supervision.
  • Other duties as assigned.

FAQs

What is the main purpose of the IT DNA Applications Intern position?

The main purpose of the IT DNA Applications Intern position is to prepare college juniors and seniors for entry into the business world by providing hands-on experience of IT functions within a financial organization.

What responsibilities will I have as an intern?

As an intern, you will assist with various IT projects and tasks, gain hands-on experience of IT Help Desk roles, participate in team projects, assist with testing system updates, perform audits, and engage in team meetings.

What qualifications do I need to apply for this internship?

You need to be attending an accredited college or university working towards an IT degree, be organized and passionate about technology, have developed interpersonal skills, and be able to dedicate 15-20 hours per week to the internship.

Will I be required to work in a team?

Yes, you will gain hands-on experience working in a team-based environment and will participate in team projects and discussions.

How many hours per week am I expected to dedicate to this internship?

You are expected to dedicate 15-20 hours per week to this internship program.

What skills will I develop during this internship?

You will develop essential IT skills in troubleshooting, communication, planning, organization, and time management, along with interpersonal skills for effective communication with colleagues and management.

Is there a confidentiality requirement for this position?

Yes, you will need to maintain the confidentiality of the Credit Union and member records at all times.

Will I need to comply with any specific regulations?

Yes, you must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.

Is this position paid?

The job description does not specify if the internship is paid, so it would be advisable to inquire directly during the application process.

Do I need to have previous IT experience to apply?

Previous IT experience is not mentioned as a requirement; however, a strong passion for technology and a willingness to learn are emphasized.

What does the performance standard entail for this internship?

The performance standard includes a high level of professionalism, effective communication skills, attention to detail, motivation, and the ability to work well both independently and in teams.

Is Idaho Central Credit Union an equal opportunity employer?

Yes, Idaho Central Credit Union is an Equal Opportunity Employer, with employment decisions made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status, or other characteristics protected by law.

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Idaho Central Credit Union

Helping members achieve financial success!

Finance
Industry
1001-5000
Employees
1940
Founded Year

Mission & Purpose

Idaho Central is the premier credit union and offers full-service locations throughout Idaho and Eastern Washington. Working at Idaho Central Credit Union is more than a job. It’s a place where we make a difference, not only day to day, but long term. Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and you can feel when you’re a part of it. Idaho Central Credit Union was named a Best Place to Work in Idaho. Plus, we are a top financially-performing credit union in the nation. Working at Idaho Central Credit Union is more than a job. It’s a place where we make dreams come true, whether that’s a new car, a college education, a first home, or living debt-free. We can see that we are making a difference, not only day to day, but long term. We improve the lives of Idahoans and their financial world. If you are looking to make a difference, Idaho Central may be right for you. We continue to look for expansion opportunities in order to meet the needs of our members. While growth is vital to our success, we remain focused on our mission, by providing exceptional service and diverse products to our membership. Insured by the NCUA and an Equal Housing Lender.

Benefits

  • Pay & Holidays

  • Benefits & Insurance

  • Extra Perks