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IT Operations Internship (Winter 2025)

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Software Engineering
    IT & Cybersecurity
  • Toronto

Requirements

  • ✔ Currently enrolled as a student at a Canadian post-secondary institution or technical bootcamp
  • ✔ New graduates - Within 6 months of your graduation date
  • ✔ Available to work full-time hours
  • ✔ Residing in Canada
  • Has exceptional communication skills coupled with the ability to communicate effectively to both technical and non-technical folks
  • Plans, organizes, and schedules in an efficient, productive manner
  • Adjusts quickly to changing priorities and copes effectively with complexity and change
  • Has knowledge of Mac/PC
  • Is familiar with A/V and remote presence technologies (eg. Zoom VC) and productivity suites such as G Suite or Office 365
  • Is eager to teach and learn from your team. We value making each other successful!

Responsibilities

  • Maintain, troubleshoot, and inventory Wealthsimple's fleet of Mac's and PC's
  • Provide Wealthsimplers with top-notch technical and moral support, escalating when necessary
  • Troubleshoot AV equipment such as Video Conferencing hardware and Apple TV’s
  • Help to develop and maintain technical documentation and processes
  • Build relationships and trust both with the immediate team as well as our internal customers
  • Proactively identify opportunities to make things better

FAQs

What is the duration of the IT Operations Internship?

The internship lasts between 4 to 8 months.

What is the application deadline for the internship?

The application deadline is November 8, 2024, at 11:59 PM EST.

What are the eligibility criteria for applying to the internship?

You must be currently enrolled as a student at a Canadian post-secondary institution or technical bootcamp, a new graduate within 6 months of your graduation date, available to work full-time hours, and residing in Canada.

Where is the internship based?

The role will be located in Toronto and operates in a hybrid format.

What kind of support will interns receive during their time at Wealthsimple?

Interns will receive mentorship, support on projects, and opportunities to connect with the broader Wealthsimple community.

What skills are required for this internship?

We are looking for someone with exceptional communication skills, the ability to plan and organize efficiently, knowledge of Mac/PC, familiarity with A/V and remote presence technologies, and a desire to teach and learn from the team.

What responsibilities will interns have in the IT Operations team?

Interns will maintain and troubleshoot the fleet of Macs and PCs, provide technical support, assist with A/V equipment, develop documentation, and identify opportunities for improvement.

Are there any benefits offered during the internship?

Yes, interns will receive a competitive salary, generous vacation days, wellness days off, and be part of various intern programming opportunities including educational workshops and mentorship.

What kind of work environment can interns expect?

Interns can expect an inclusive, high-performing team environment that values collaboration, humility, and inspiration to do their best work.

What is Wealthsimple's policy on diversity and Inclusion?

Wealthsimple strongly encourages applications from individuals of diverse backgrounds and is committed to building a diverse team to create products for a diverse world.