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Junior Operations Excellence Manager

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Blacklane

2mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Data
    Business, Operations & Strategy
  • Berlin

AI generated summary

  • You should have a relevant degree or be pursuing one, strong analytical skills, SQL and Tableau experience, Python knowledge, and a passion for operational efficiency and problem-solving.
  • You will drive process improvements, manage automation, facilitate knowledge sharing, maintain stakeholder relationships, participate in projects, analyze data, and report on operational efficiency.

Requirements

  • Degree or currently pursuing a degree in a related business area (Data Analytics,
  • Computer Science, Information Systems).
  • Students with matching experience or interest who have relevant data tools certifications will also be considered
  • Passion for problem solving with creative solutions.
  • An eye for operational efficiency.
  • Strong analytical skills.
  • SQL Knowledge.
  • Experience with data visualization tools (Tableau).
  • Python programming knowledge (Web automation, selenium, web scraping).
  • Bonus: Experience in developing or working with APIs and OCR capabilities
  • Bonus: Operational Analyst Experience

Responsibilities

  • Process Improvement
  • Drive the execution of automation opportunities that will streamline processes, enhance efficiency, and implement scalable solutions across the business.
  • Manage and maintain current automation processes, providing ongoing oversight and improvements as necessary.
  • Leverage testing of new solutions to adapt innovative results by pushing past existing processes that may have challenges or excessive manual efforts included. These tests and implementations can lead to further improvements with efficiency at the core.
  • Knowledge Sharing
  • Connecting areas of automation between related teams or individuals to ensure the process knowledge is clearly communicated cross functionally.
  • Provide support and recommendations to the team to ensure effective execution of operational processes
  • Stakeholder management
  • Develop and own relationships with internal stakeholders.
  • Collaborate with cross functional teams to understand areas for operational improvement or concept initiatives.
  • Project management
  • Participate in project meetings to help define project scope and objectives.
  • Provides timely and regular status reporting to management and project stakeholders.
  • Data Analysis & Reporting
  • Analyzing operational data to identify inefficiencies and propose actionable solutions.
  • Innovation on data reporting to provide more efficient tracking of results and new areas that may not have been included in past reporting capabilities.
  • Perform ad hoc analysis to predict, measure, and interpret business trends and to inform key decisions.

FAQs

What qualifications are required for the Junior Operations Excellence Manager position?

A degree or currently pursuing a degree in a related business area such as Data Analytics, Computer Science, or Information Systems is required. Students with relevant data tools certifications or matching experience will also be considered.

Is prior experience necessary for this role?

While relevant experience is beneficial, it is not strictly necessary. We welcome students or recent graduates who have a passion for problem-solving and operational efficiency.

What technical skills are preferred for this position?

Preferred technical skills include SQL knowledge, experience with data visualization tools (such as Tableau), and Python programming knowledge (specifically in web automation, selenium, and web scraping).

Will there be opportunities for continuous learning and career development?

Yes, we prioritize continuous learning and offer actionable feedback, personal development plans, and internal learning communities to support career progression.

What kind of work environment does Blacklane promote?

Blacklane promotes a strong company culture with a focus on collaboration, innovation, and meaningful connections among employees.

Are there any benefits related to employee well-being?

Yes, we offer flexible working hours, home office days, and the opportunity to earn Employee Stock Options.

How does Blacklane support diversity and inclusion?

Blacklane is committed to inclusion and diversity, ensuring that all qualified applicants receive consideration for employment without regard to various personal attributes.

Is volunteering encouraged at Blacklane?

Yes, every crew member receives 8 hours of paid leave per year for volunteering initiatives of their choice or to lead community outreach projects.

What is the company's stance on sustainability?

Blacklane is dedicated to sustainability and has launched a global carbon offset scheme, planning to deliver a significant percentage of rides in electric vehicles by 2025.

What is the primary focus of the Junior Operations Excellence Manager role?

The primary focus is to drive innovative solutions for key companywide challenges, enhance operational efficiency, and foster continuous improvement within the organization.

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Blacklane

A global chauffeur service bringing peace of mind to business travelers moving through a fast-paced world.

Travel & Leisure
Industry
201-500
Employees
2011
Founded Year

Mission & Purpose

Our global chauffeur service brings peace of mind to business travelers moving through a fast-paced world. Our crew’s dedication to safety, reliability, and smart technology places us at the forefront of a new era of stress-free business travel. Since 2017, the company has been carbon offsetting every ride, combining a high-end guest experience with care for the planet. Enjoy a private and convenient five-star service for all of your airport transfers, City to City, and in-city rides. Upgrade your travels on Blacklane’s mobile app or website.