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Key Account Management Intern

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Ukio

1mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Real Estate & Property
  • Barcelona
  • Quick Apply

AI generated summary

  • You must be a current student eligible for an internship, with C1 Spanish and English, strong attention to detail, organizational skills, excellent communication, and experience in hospitality or property management is a plus.
  • You will assist with administrative tasks, maintain client records, manage ticketing, support client communications, document VIP bookings, and update SOPs and Notion pages.

Requirements

  • You are currently studying and able to enroll on an internship agreement
  • C1 Spanish level and C1 English level
  • Attention to detail and a commitment to maintaining high-quality standards
  • Organized, able to follow up processes and to deliver fast follow-up
  • Excellent communication and interpersonal skills
  • Comfortable in working with cross-functional teams
  • Able to put pressure on stakeholders for fastest resolution
  • Previous experience in hospitality, property management, or related field is a plus

Responsibilities

  • Assist the key account management team with various administrative tasks.
  • Help maintain and update client databases and records to ensure accuracy and completeness.
  • Handle the Ticketing Pipeline of the Key Account Management (KAM) team.
  • Provide general support in client communications, including follow-ups and responses.
  • Scrape and document every booking related to the VIP programme.
  • Keep Standard Operating Procedures (SOPs) and Notion pages updated with the latest processes and information.

FAQs

What is the location of Ukio's headquarters?

Ukio's headquarters is located in Barcelona, Spain.

What kind of internship is being offered?

The internship being offered is for a Key Account Management Intern.

Is prior experience necessary for this internship?

Previous experience in hospitality, property management, or a related field is a plus, but not required.

What language skills are required for this position?

A C1 level in both Spanish and English is required for this position.

What are the primary responsibilities of the Key Account Management Intern?

The responsibilities include administrative assistance, managing client communications and the Ticketing Pipeline, supporting the VIP programme, and maintaining documentation and processes.

Is this internship paid?

The job description does not specify whether the internship is paid or unpaid.

What kind of work culture does Ukio promote?

Ukio promotes a culture of diversity, compassion, and honesty, encouraging team autonomy and collaboration.

What benefits can interns expect?

Interns can expect benefits such as team buildings and office events, a transportation card for necessary travel, office breakfast and snacks, a friendly internal culture, and an international working environment.

What is Ukio's mission?

Ukio's mission is to empower individuals to live where they want, when they want, by disrupting the traditional residential real estate market.

How can applicants stay updated about Ukio?

Applicants can stay updated by visiting the Ukio website and following Ukio on LinkedIn and Instagram.

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Ukio

Real Estate
Industry
51-200
Employees
2020
Founded Year

Mission & Purpose

Our mission is to empower people to live where they want, when they want by having a home wherever they go. Finding a home is exhausting - from endless apartment visits, different brokers and paperwork, to huge financial obligations. And then even when you find a new place, you have the stress of having to furnish it. We live in the 21st century, yet this process feels stuck in the past. As the world is getting more flexible and mobile, why hasn't finding a home gotten any easier? This is why we are building Ukio.