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Managed Services Administrator Intern

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Vatic Outsourcing

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Business, Operations & Strategy
  • Marietta
  • Quick Apply

AI generated summary

  • You must work 20+ hours/week, have basic Excel skills, communicate well, multitask, and pass a background check. Work authorization/security clearance may be needed.
  • You will communicate with telecom carriers, manage invoices in Excel, gather client information, and assist account managers with various projects.

Requirements

  • Must be able to work a minimum of 20 hours/week
  • Must have a basic proficiency with Microsoft Excel
  • Must be comfortable communicating with clients/vendors/and internal team members
  • Must have strong multi-tasking skills as this position will be handling numerous projects at the same time
  • Work Authorization/Security Clearance (if applicable)
  • Job contingent upon a background check

Responsibilities

  • Communicating with telecom carriers (on the phone and through email/online portals) to make changes, track down contracts/invoices, submit payments, and cancel services
  • Building invoice/service trackers in Microsoft Excel to quantify value of completed projects and services provided by Vatic
  • Calling clients to find missing information such as usernames, service addresses, and cost codes
  • Assisting account managers and analysts with various projects

FAQs

What is the minimum hour requirement per week for this internship?

The intern must be able to work a minimum of 20 hours per week.

Is this internship paid?

Yes, this is a paid internship.

What skills are required for this position?

Basic proficiency with Microsoft Excel and strong communication and multi-tasking skills are required for this position.

What kind of training will the intern receive?

The intern will gain knowledge of the telecom industry and valuable customer service skills during the internship.

Will the internship have the potential to turn into a full-time position?

Yes, there is a likelihood that a successful internship could turn into a full-time position within the firm.

Who will the intern report to?

The intern will report to the Manager of Telecom Management Services.

What responsibilities will the intern have?

The intern will be responsible for communicating with telecom carriers, building invoice/service trackers in Excel, calling clients for information, and assisting account managers and analysts with various projects.

Is there a need for background checks?

Yes, the job is contingent upon a background check.

What is the work environment like?

This position operates in a professional office environment.

Does Vatic Outsourcing have an equal employment opportunity policy?

Yes, Vatic Outsourcing is committed to providing equal employment opportunity to all individuals and values a diverse workforce.

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Vatic Outsourcing

Your Full-Service Telecom Management Partner

Telecommunications
Industry
51-200
Employees
2001
Founded Year

Mission & Purpose

Our mission at Vatic Outsourcing is to identify ways to effectively reduce your telecom budget -- and help you manage all your business communications more efficiently. No matter which services we procure for you, when everything’s up and running, you’ll receive ongoing white-glove service from Vatic. Always accessible and extremely competent, your team of telecom experts draws from over 100 years of combined experience to handle any issue that might arise with your wireless and wire-line carriers. So you’re always just a phone call, text, or email message away from getting your hairiest telecom problems solved quickly and without fuss.