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Part-Time Fraud Analyst

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Interac Corp.

Sep 18

  • Internship
    Full-time
    Summer Internship
  • Toronto

AI generated summary

  • You must be a recent graduate or pursuing a relevant degree, interested in fraud management, analytical, skilled in Excel, and able to work shifts in a fast-paced environment.
  • You will monitor fraud systems, analyze trends, handle inquiries, address phishing threats, resolve helpdesk tickets, and use data for insights to meet KPIs.

Requirements

  • A recent graduate or currently pursuing a university degree in Finance, Business Administration, Criminal Justice, or Information Technology or possess an equivalent combination of education and work experience.
  • Must be eligible to work for Interac Corp. in Canada.
  • Possess a keen interest in Fraud and/or Risk Management with a focus on financial crimes and are interested in the prospect of career growth in this area.
  • A multitasker who can prioritize in a fast-paced environment, working autonomously or collaborating as part of a team.
  • Understand the importance of customer service principles and delivering a high quality of service to partner organizations.
  • Highly analytical and maintain working knowledge of the Microsoft office suite of products, namely Excel.
  • Willingness to work shifts in a 24x7 environment.

Responsibilities

  • Identifying emerging and changing fraud trends, helping highlight vulnerabilities which may result in new or revised fraud rules.
  • Monitoring queues in various fraud systems by reviewing alerts and applying appropriate actions based on established Fraud Management processes.
  • Monitoring Fraud Operations mailboxes to ensure external stakeholder inquiries are properly handled.
  • Identifying potential threats to the Interac brand by monitoring a customer-facing phishing mailbox, promptly escalating threats for takedown to minimize impact.
  • Monitoring fraud systems and escalating any system errors/issues without delay.
  • Providing support to the INTERAC e-Transfer Helpdesk by managing incoming tickets and resolving issues within specified SLA’s.
  • Leveraging enterprise data and available reporting to drive insights and inform decisions to meet or exceed agreed upon KPIs.

FAQs

What is the primary role of a Part-Time Fraud Analyst at Interac?

The primary role of a Part-Time Fraud Analyst at Interac is to identify real-time threats to Interac products and services by analyzing high-risk transactions, monitoring fraud systems, and providing best-in-class fraud services to protect Canadians from fraud.

What qualifications are required for this position?

A recent graduate or currently pursuing a university degree in Finance, Business Administration, Criminal Justice, or Information Technology, or an equivalent combination of education and work experience is required.

Is prior experience in fraud or risk management required for this role?

While prior experience is beneficial, a keen interest in Fraud and/or Risk Management, particularly in financial crimes, is essential, along with a willingness to learn and grow in this area.

What skills are essential for a successful candidate?

Essential skills include strong analytical abilities, multitasking, prioritization in a fast-paced environment, knowledge of customer service principles, and proficiency in Microsoft Office, especially Excel.

Are there shift requirements for this position?

Yes, the role requires a willingness to work shifts in a 24x7 environment.

What kind of background check is required for employment?

Interac requires candidates to complete a background check that includes a 5-year employment verification, Canadian criminal record check, education verification, Canadian ID cross-check, public safety verification, and a credit inquiry.

What benefits do employees receive at Interac?

Employees receive compensation driven by individual and corporate performance, a multitude of benefits and perks, and investment in continuous education to ensure they excel at their roles.

Can I work fully remotely in this position?

The position is not fully remote; candidates are expected to work in a hybrid format, which may include in-office work depending on the team's needs.

Is this position open to ongoing students?

Yes, current university students pursuing relevant degrees are eligible to apply for this position.

What does the team culture look like at Interac?

The team culture at Interac fosters connection among talented individuals driven by a common goal, emphasizes core values that define the organization, and actively rewards contributions made by employees.

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Interac Corp.

Get more out of life with INTERAC. Profite plus de la vie avec INTERAC.

Finance
Industry
201-500
Employees
1984
Founded Year

Mission & Purpose

Interac Corp. empowers Canadians to access, spend and send funds whenever and from wherever they choose. With nearly 300 financial institutions connected to our network, we enable payment and ID experiences that support Canadians’ accelerated use of safe and digital payments while prioritizing interoperability, security, privacy, and inclusivity. We are proud to be one of Canada’s leading and most trusted financial brands, with Canadians choosing Interac products an average of 18 million times a day to pay and exchange money. Interac champions workplace culture and corporate citizenship based on the principles of responsibility, diversity and inclusion.