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Patient Experience Intern

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OSF HealthCare

7d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Research & Development
    Healthcare
  • Peoria

AI generated summary

  • You must be a junior or senior in college with excellent interpersonal skills, capable of multi-tasking and coordinating projects, while demonstrating strong attention to detail.
  • You will support data reporting, enhance team skills through visits and education, track Ministry team efforts, and manage special patient experience projects across various service areas.

Requirements

  • Junior or Senior in college.
  • This intern must have excellent interpersonal skills and the ability to interact with various individuals throughout OSF Healthcare.
  • Ability to multi-task, coordinate multiple projects, and have proven attention to detail.

Responsibilities

  • Data and strategic reporting strategies
  • Upskilling our teams through site visits, action planning sessions and continual education on patient experience
  • Tracking and trending Ministry team work
  • Special patient experience projects across the service areas, entities and bodies of work

FAQs

What is the hourly rate for the Patient Experience Intern position?

The hourly rate for this position is $17.00/hour.

What are the main responsibilities of the Patient Experience Intern?

The main responsibilities include assisting the Ministry patient experience team, data and strategic reporting, upskilling teams through site visits and education, tracking Ministry team work, and working on special patient experience projects.

What qualifications are required for this internship?

The required qualifications include being a Junior or Senior in college, having excellent interpersonal skills, the ability to interact with various individuals, multi-tasking, coordinating multiple projects, and a proven attention to detail.

Is there a need for travel in this internship?

Yes, the intern needs to be flexible with driving for entity site visits, attending onsite team meetings at OSF Ministry Headquarters, and open to shadowing with other departments.

What is OSF HealthCare's stance on equal opportunity employment?

OSF HealthCare is an Equal Opportunity Employer.

Are there opportunities for shadowing in this internship?

Yes, the intern must be open to shadowing with other departments as part of the experience.

What stage in education should applicants be in to qualify for this internship?

Applicants should be a Junior or Senior in college to qualify for this internship.

Will this internship involve working on special projects?

Yes, the intern will be involved in special patient experience projects across various service areas, entities, and bodies of work.

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OSF HealthCare

Serving with the greatest care and love.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

OSF HealthCare is an integrated health system owned and operated by The Sisters of the Third Order of St. Francis, headquartered in Peoria, Illinois. OSF HealthCare has 16 hospitals – 10 acute care, five critical access, one transitional care - with 2,131 licensed beds throughout Illinois and Michigan. OSF employs nearly 24,000 Mission Partners across 150+ locations; has two colleges of nursing; operates OSF Home Care Services, an extensive network of home health and hospice services; owns Pointcore, Inc., comprised of health care-related businesses; OSF HealthCare Foundation, the philanthropic arm for the organization; and OSF Ventures, which provides investment capital for promising health care innovation startups. In 2020, OSF OnCall was established, a digital health operating unit, including a hospital-at-home. OSF OnCall delivers care and services when, where and how patients prefer to receive them. OSF HealthCare has been recognized by Fortune as one of the most innovative companies in the country. OSF HealthCare is an Equal Opportunity Employer (EOE).