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Retail Assistant – Christmas

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Hospitality & Retail
  • Oxford

AI generated summary

  • You should have experience in a selling or stock management role in retail or hospitality.
  • You’ll engage with customers, assist with sales and online orders, manage stock organization, and deliver excellent service in our cafes while maintaining a vibrant shopping experience.

Requirements

  • Experience in a selling or stock management role within a retail environment or in a hospitality role.

Responsibilities

  • Selling Assistant: Your day will be varied, from delivering service with a smile at the till to helping customers with their online orders. You will be an ambassador for the John Lewis & Partners brand and you’ll delight in going above and beyond to exceed our customers expectations. You'll proactively engage with customers on the shop floor to help them find and fall in love with our beautiful products and unique services.
  • Stock Assistant: Your journey starts with stock arriving at the back door; we’ll rely on you to work with your team to unload the stock and ensure it’s in the right place at the right time for our customers. You’ll be responsible for ensuring the displays are well organised, beautifully presented and the information is accurate. Your role is much more than just stock on shelves, it’s a vital part of creating a truly inspirational customer experience in our shops.
  • Cafe Assistant: You will be working in either our fast-paced customer restaurants or staff canteen, delivering the exciting John Lewis food offer with excellent service and serving our food to exceptional standards. You’ll be involved in food production, stock management as well as selling duties, working both in the kitchen and the restaurant.

FAQs

What is the pay rate for the Retail Assistant – Christmas role?

The pay rate for this role is £11.55 per hour.

Are there part-time hours available for this position?

No, only full-time hours are available for this role.

What type of training will be provided for the role?

Full training will be provided, which includes digital learning and on-the-job training to ensure you feel confident and supported in your new role.

What are the different roles available for the Retail Assistant position?

The available roles include Selling Assistant, Stock Assistant, and Cafe Assistant.

Is previous experience required for this position?

Desirable experience includes working in a selling or stock management role within a retail environment or in a hospitality role.

Are these positions permanent or temporary?

The majority of our Christmas roles are temporary.

What should I do if I require a reasonable adjustment during the assessment process?

Please advise us if you require a reasonable adjustment as part of the assessment process.

Can I apply for this role even if I haven’t worked in retail before?

While experience is desirable, we welcome applications from individuals who are eager to learn and contribute, even if they lack previous retail experience.

Is there a deadline for applying for this position?

We occasionally close vacancies early if we receive a high volume of applications, so we recommend you apply early.

What is the work environment like during the festive season?

The work environment is magical and busy, with a focus on delivering excellent customer service and creating a memorable shopping experience during the festive season.

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Retail & Consumer Goods
Industry
10,001+
Employees
1864
Founded Year

Mission & Purpose

We’re on a journey, an ongoing experiment to find happier, more trusted ways of doing business and all of our Partners have a part to play. By joining the Partnership you’ll be joining a different kind of business. One that seeks to make a difference, not just to its Partners, but to the lives of everyone. It’s this shared purpose that drives us. Guides us. And we believe that by working together, in Partnership, we can help create a place with happier people, for a happier business and a happier world. #FindYourHappier #DrivenByPurpose