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Retail Performance Working Student - Data Analysis

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Louis Vuitton

17d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Data
  • Munich

AI generated summary

  • You must be fluent in English and German, have advanced data analysis skills, Excel expertise, strong interpersonal and communication abilities, and thrive in a dynamic, multicultural setting.
  • You will monitor KPIs, analyze retail data for customer satisfaction, develop reporting for coaching, promote internal tools, support training sessions, and assist with ad hoc projects.

Requirements

  • Fluency in English and German is required; French is an asset.
  • Availability for a 12-month internship or working student position, starting as soon as possible.
  • Advanced data analysis and reporting skills, with proven experience in analyzing and visualizing large data sets.
  • Advanced in MS Office, particularly Word and PowerPoint. Additionally, exceptional Excel skills with the ability to conduct independent analyses and create reports.
  • Strong interpersonal skills with the ability to build professional relationships with both internal and external stakeholders.
  • Previous experience in a client-centric service environment is essential.
  • Excellent written and verbal communication skills.
  • Strong organizational skills, with the ability to prioritize tasks, work independently, and meet tight deadlines.
  • A proactive team player who thrives in a dynamic, multicultural environment.
  • An agile, entrepreneurial mindset, with a problem-solving approach to challenges.

Responsibilities

  • KPI Monitoring & Analysis: Proactively review, monitor, and conduct weekly and monthly operational and turnover KPI reporting.
  • Data Analysis: Perform in-depth data analyses across various retail KPIs, with a strong focus on client experience, to support store teams in fostering customer satisfaction.
  • Reporting & Coaching Initiatives: Develop new reporting approaches for in-store coaching programs in close collaboration with the Learning team, ensuring continuous and qualitative follow-ups for store teams.
  • Retail Communication: Actively promote internal tools and processes for stores through the weekly internal Retail Magazine, working cross-functionally to ensure engaging content.
  • Training & Workshops: Support the organization of workshops and training sessions aimed at optimizing store operations and processes.
  • Project Support: Assist the Retail Performance team with ad hoc projects to enhance the client experience and support daily business operations.

FAQs

What is the duration of the Retail Performance Working Student position?

The position is offered as a 12-month internship or working student role.

What languages are required for this position?

Fluency in English and German is required; knowledge of French is an asset.

When is the expected start date for the position?

The position is available to start as soon as possible.

What skills are necessary for successful candidates?

Candidates should have advanced data analysis and reporting skills, exceptional Excel skills, strong interpersonal and communication skills, and the ability to manage time effectively and meet tight deadlines.

Will I be responsible for data analysis?

Yes, you will perform in-depth data analyses across various retail KPIs to support store teams in enhancing customer satisfaction.

What kind of support will I provide to the Retail Performance team?

You will assist with ad hoc projects aimed at enhancing the client experience and supporting daily business operations.

Is there an opportunity to conduct training or workshops?

Yes, you will support the organization of workshops and training sessions to optimize store operations and processes.

Do I need prior experience in retail or client service?

Yes, previous experience in a client-centric service environment is essential.

What software proficiency is required for this role?

Candidates should be advanced in MS Office, particularly Word and PowerPoint, with exceptional skills in Excel for conducting analyses and creating reports.

Will there be opportunities for professional development?

Yes, the role includes involvement in Retail Performance initiatives and opportunities for personal and professional growth within an international and dynamic environment.

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Louis Vuitton

Fashion & Arts
Industry
10,001+
Employees
1854
Founded Year

Mission & Purpose

For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create... Every journey is unique. Today, Louis Vuitton invites you to discover your own.