FAQs
What are the main responsibilities of a Seasonal Support at Louis Vuitton?
As a Seasonal Support, you will assist the store team in Hamburg by providing an excellent customer experience during the busy holiday season. Your responsibilities include welcoming customers, identifying their needs, serving drinks, maintaining store cleanliness, supporting the sales team with gift wrapping and product sourcing, and ensuring a smooth customer flow.
Is this position a selling role?
No, this is a non-selling role focused on enhancing the customer experience and providing support to the sales team.
What skills are required for this position?
The ideal candidate should possess strong communication skills, a proactive service attitude, physical and mental resilience, and the ability to multitask. Fluency in German and good English skills are also required.
What kind of experience is beneficial for this role?
This position is perfect for individuals looking for their first experience in the luxury industry and who have a passion for teamwork and operational excellence.
Are there any physical demands for this job?
Yes, candidates should be comfortable with light physical work, including carrying boxes/products, and should be able to handle a fast-paced environment.
Will I receive training for this position?
While the job description does not specify training details, it is common in retail environments to receive on-the-job training for seasonal roles.
What is the duration of the seasonal support position?
The job is particularly focused on the busy Christmas and New Year period, though exact duration may vary based on store needs.
Is previous retail experience necessary for this role?
Previous retail experience is not explicitly required, but having a service-oriented attitude and the ability to work in a team is essential.
What is the expected working environment?
You will work in a luxury retail setting, collaborating closely with the store team to create a seamless and positive customer experience amidst a fast-paced and busy atmosphere.