Seasonal Till Assistant

LUSH Fresh Handmade Cosmetics - MENA

2mo ago

Applications are closed

Internship
Full-time
Off-cycle Internship
Customer Relations
Hospitality & Retail
Sheffield

Requirements

Customer Service: A genuine passion for delivering exceptional customer service and understanding customer needs
Teamwork: Capable of collaborating with team members to achieve store goals, and maintaining a positive and supportive work environment.
Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.
Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.
Problem-solving: Skill in identifying and resolving customer issues or complaints, finding appropriate solutions, and ensuring customer satisfaction.
Organisation: Aptitude for maintaining an organized store environment, managing inventory, and creating visually appealing product displays.
Nice to have but training will be provided: Ethical and Sustainable Mindset: Understanding and alignment with Lush's commitment to ethical sourcing, sustainability, and cruelty-free practices.
Sales and Product Knowledge: Ability to promote and sell products effectively, demonstrate product features, and provide accurate information to customers.

Responsibilities

Providing 5-star customer experience consistently, going above and beyond for our customers to be a day maker
You will be a Lush Ambassador, championing our ethics and values during consultations
Operating our till systems - you will be cash-handling trained
Engage with customers through active listening to understand and establish their needs, recommend products, and provide relevant information and demonstrations.
Being adaptable and solutions-focused, as no two days in retail are the same!

FAQs

What are the working hours for the Seasonal Till Assistant position?

The hours available for this position range from 12 to 32 hours per week.

When is the application deadline for this role?

The application deadline is Thursday, 7th November 2024.

What key responsibilities will I have as a Seasonal Till Assistant?

As a Seasonal Till Assistant, you will provide 5-star customer service, operate the till systems, engage with customers to understand their needs, and champion Lush's ethics and values.

Is previous experience in cash handling required?

Yes, we are looking for individuals who have experience in a fast-paced environment and previous experience with cash handling.

What personal qualities are you looking for in candidates?

We are looking for passionate, motivated, and enthusiastic individuals who are excellent team players and can engage effectively with customers.

Will I receive training for the role?

Yes, in-depth training on Lush products and ingredients will be provided, along with cash-handling training for operating the till.

What benefits are offered to employees in this role?

Benefits include holiday allowance, 50% discount on Lush products and spa treatments, a profit-based bonus, complimentary spa treatment, and more.

Does Lush support ethical and sustainable practices?

Yes, Lush is committed to ethical sourcing, sustainability, and cruelty-free practices, and we seek candidates who align with these values.

Is there a pension scheme available to employees?

Yes, there is a pension scheme offered as part of the benefits for this role.

How does Lush recognize employee birthdays?

Employees receive a paid day off for their birthday as part of the benefits package.

LUSH Fresh Handmade Cosmetics - MENA

We're creating a cosmetics revolution to save the planet.

Manufacturing & Electronics

Industry

201-500

Employees

1995

Founded Year

Mission & Purpose

We believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We believe in buying ingredients only from companies that do not commission tests on animals and in testing our products on humans. We invent our own products and fragrances. We make them fresh by hand using little or no preservative or packaging, using only vegetarian ingredients, and tell you when they were made. We believe in happy people making happy soap, putting our faces on our products and making our mums proud. We believe in long candlelit baths, sharing showers, massage, filling the world with perfume and in the right to make mistakes, lose everything and start again. We believe our products are good value, that we should make a profit and that the customer is always right.