We believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. 
We believe in buying ingredients only from companies that do not commission tests on animals and in testing our products on humans.

We invent our own products and fragrances. We make them fresh by hand using little or no preservative or packaging, using only vegetarian ingredients, and tell you when they were made. 

We believe in happy people making happy soap, putting our faces on our products and making our mums proud. 

We believe in long candlelit baths, sharing showers, massage, filling the world with perfume and in the right to make mistakes, lose everything and start again. 

We believe our products are good value, that we should make a profit and that the customer is always right. 

Manufacturing & Electronics

LUSH Fresh Handmade Cosmetics - MENA

We're creating a cosmetics revolution to save the planet.

Retail & Consumer Goods

You must excel in customer service, foster teamwork, and communicate positively with colleagues and customers to create memorable experiences and a supportive work environment.

You will enhance customer experience, host in-store parties, manage inventory, create displays, ensure store cleanliness, handle transactions, resolve customer inquiries, and participate in training sessions.

Customer Relations

Sales & Business Development

London

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
<b>
Who we are</b><br>
You might know us as the inventors of the bath bomb, but there&rsquo;s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
<br>
<br>
The Living Wage Foundation&rsquo;s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what&rsquo;s inside that counts - whether that&rsquo;s an ingredient in a product, or the minerals in a smartphone.
<br>
<br>
<b>The role</b><br>
Sales Assistants are the heartbeat of our business, consistently delivering outstanding customer service year-round. We're seeking individuals who are not just passionate and motivated but also enthusiastic about showcasing our beautiful products. As an excellent team player, you'll actively engage in giving and receiving feedback, contributing to the growth of our collective skills.</div><div></div><div><br>
You'll go beyond the basics by asking insightful questions to understand each customer's needs, and showcasing our products through captivating demonstrations. Support their purchasing decisions by confirming interest through thoughtful questions and securing sales. Your role includes offering shop tours with intelligent link sales, crafting personalized routines, and providing pampering sit-down consultations, including decadent hand and arm massages as part of your daily routine.</div><div></div><div><br>
Through in-depth training on our products and ingredients, you'll become a Lush Ambassador, embodying our ethics and values to our customers. Your crucial role will help create the ultimate experience for our guests, ensuring we offer the best service on the high street!</div><div>
<br>
<b>Diversity matters</b><br>
We are building a brand that represents the people of the world. It&rsquo;s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.<br>
<br>
We see you, we celebrate you, we want you!</div><div><br>
<br>
<b>Key Information</b><br>
<br>
<b>Hours available:</b> 8 - 28 hours per week</div><div></div><div><br>
<b>
Application Deadline: </b>Tuesday 31st December 2024<br>
</div><div><b>Group</b> <b>Interview Date: </b>Sunday 5th January 2025<br>
</div><div><b>Trial Dates:</b> Week of Tuesday 7th to Sunday 12th January 2025<br>
<br>
<b>Induction Date: </b>Monday 20th January 2025</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop.</li>
<li>Become the life of the party as we welcome on in the guest of hanour and their closest friend's to our amazing instore party experience.</li>
<li>Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them.</li>
<li>Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.</li>
<li>Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they&rsquo;re shopping.</li>
<li>Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up.</li>
<li>Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.</li>
<li>Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.</li>
<li>Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.</li>
<li>Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills and Experience<br>
</b></h3><br>
<div><b>Customer Experience</b>: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.<br>
</div><div><b>Teamwork</b>: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.<br>
</div><div><b>Communication</b>: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.</div><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><br>
<ul>
<li>
Holiday allowance</li>
<li>50% discount on Lush products and spa treatments</li>
<li>Profit-based bonus</li>
<li>Complimentary spa treatment*</li>
<li>Pension scheme</li>
<li>Paid day off for your birthday</li>
<li>Cycle to work scheme</li>
<li>Discounted rail and bus season tickets</li>
<li>Employee assistance programme</li>
<li>Flexible working</li>
<li>qualifying period &amp; hours required</li></ul><h3 class="jobSectionHeader"><b><br>
About Lush</b></h3><div>
Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.<br>
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold &lsquo;naked&rsquo; to the customer without any packaging.<br>
<br>
We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!<br>
<br>
Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.<br>
<br>
In the UK we currently have offices located in Poole, Dorset and Soho, London.</div></div>

Description

Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.


The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.


The role
Sales Assistants are the heartbeat of our business, consistently delivering outstanding customer service year-round. We're seeking individuals who are not just passionate and motivated but also enthusiastic about showcasing our beautiful products. As an excellent team player, you'll actively engage in giving and receiving feedback, contributing to the growth of our collective skills.
You'll go beyond the basics by asking insightful questions to understand each customer's needs, and showcasing our products through captivating demonstrations. Support their purchasing decisions by confirming interest through thoughtful questions and securing sales. Your role includes offering shop tours with intelligent link sales, crafting personalized routines, and providing pampering sit-down consultations, including decadent hand and arm massages as part of your daily routine.
Through in-depth training on our products and ingredients, you'll become a Lush Ambassador, embodying our ethics and values to our customers. Your crucial role will help create the ultimate experience for our guests, ensuring we offer the best service on the high street!

Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Key Information

Hours available: 8 - 28 hours per week

Application Deadline: Tuesday 31st December 2024
Group Interview Date: Sunday 5th January 2025
Trial Dates: Week of Tuesday 7th to Sunday 12th January 2025

Induction Date: Monday 20th January 2025
Key Responsibilities


Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop.
Become the life of the party as we welcome on in the guest of hanour and their closest friend's to our amazing instore party experience.
Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them.
Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.
Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they’re shopping.
Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up.
Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.
Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.
Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.

Skills and Experience

Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.
Benefits


Holiday allowance
50% discount on Lush products and spa treatments
Profit-based bonus
Complimentary spa treatment*
Pension scheme
Paid day off for your birthday
Cycle to work scheme
Discounted rail and bus season tickets
Employee assistance programme
Flexible working
qualifying period & hours required
About Lush
Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.

We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!

Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.

In the UK we currently have offices located in Poole, Dorset and Soho, London.

Sales Assistant and Party Host - LUSH Fresh Handmade Cosmetics - MENA

Sales Assistant and Party Host

You must have a passion for exceptional customer service, strong management and teamwork skills, and effective verbal communication to lead your team and achieve business goals.

You will lead your team to enhance customer experiences, drive sales, manage finances, recruit talent, organize events, ensure store visuals align with trends, and maintain a positive work environment.

Hospitality & Retail

Kingston upon Hull

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><b><br>
Diversity matters</b></div><div>
We are building a brand that represents the people of the world. It&rsquo;s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.</div><div></div><div><br>
We see you, we celebrate you, we want you!</div><div></div><div><b><br>
Who we are</b></div><div>
You might know us as the inventors of the bath bomb, but there&rsquo;s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.</div><div></div><div><br>
The Living Wage Foundation&rsquo;s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what&rsquo;s inside that counts - whether that&rsquo;s an ingredient in a product, or the minerals in a smartphone.</div><div></div><div><b><br>
The role</b></div><div>
As a Store Manager, your primary focus will be crafting and delivering unparalleled customer service and experiences. You will wield the autonomy to cultivate a team that shares your passion for creating memorable interactions with our customers, fostering an environment where every visit is not just a transaction but a delightful experience. You'll also look to build strong connections within your local community, with other businesses and with charity organisations and campaigning groups. Your dedication to outstanding customer service will be the driving force behind the growth of your business, and we are here to empower you in achieving this mission.</div><div></div><div><br>
You will be responsible for creating and executing &quot;top box&quot; goals for both the store and your team, ensuring that every decision aligns positively impacting these. You will constantly evaluate progress towards these goals, you will shape the team structure to optimise performance. The team structure for your shop is your responsibility to get right. It&rsquo;s up to you to effectively recruit and upskill all members of your team for the roles that you need. Which roles, what staff, and how many hours you use is down to you.</div><div></div><div><br>
People are at the heart of our business. We want you to enjoy and challenge yourself, build a career, and teach us what we don&rsquo;t know, so we&rsquo;ve created a culture where your job description is a starting point, not an end goal. Our working style is flexible, fluid, supportive, and authentic. We value your drive to push boundaries, try new approaches, and continually enhance the customer experience, and you can count on our full support in these endeavours.</div><div></div><div><br>
Key information</div><div>
Contract hours: 32-40 hours<br>
Contract type - Fixed Term - 9/12 months parental leave</div><div></div><div><br>
Interview dates:<br>
Telephone interview dates - 9th January<br>
Trial Shift - 20th and 21st January</div><div></div><div><br>
Start date: 1st February</div><h3 class="jobSectionHeader"><b><br>
What will you be responsible for as a Store Manager?</b></h3><br>
<ul>
<li>
Lead and inspire your team to deliver exceptional customer experiences, fostering a welcoming and vibrant shop floor.</li>
<li>Drive sales growth by analysing key business metrics, setting targets, and maximising sales through events, parties, and outreach initiatives.</li>
<li>Ensure the shop is well-stocked, visually appealing, and product displays are adjusted to reflect current sales trends and seasonal changes.</li>
<li>Manage the shop&rsquo;s financials, controlling staffing, operational costs, and stock levels to maintain a healthy retail margin.</li>
<li>Recruit, train, and develop a diverse and talented team, ensuring they are well-prepared to meet sales and service goals.</li>
<li>Foster a positive work environment through effective communication, regular team check-ins, and promoting work-life balance.</li>
<li>Plan and implement in-store and external events, collaborating with the PR team to enhance the shop's visibility and attract new customers.</li>
<li>Ensure the shop operates within established Lush guidelines, creating internal processes where necessary to suit your shop's unique needs.</li>
<li>Promote safety and well-being within the team, ensuring a secure work environment and access to support resources.</li>
<li>Monitor sales trends and local customer needs, adjusting opening hours and staffing levels to maximise trading opportunities</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge and Expertise</b></h3><div><br>
<b>
Customer Service:</b> A genuine passion for delivering exceptional customer service, leading by example, and ensuring your team is providing 5-star service. Our stores are an oasis of kindness, where we aim to deliver memorable experiences that make our customers day. A Store Manager is at the helm of this, and should be motivated by this.</div><div>
<br>
<b>Management Skills:</b> Able to navigate difficult conversations, set and manage expectations and support your management team. A Store Manager must balance the needs of the business, along with ensuring the team's morale is maintained and motivated.</div><div>
<br>
<b>Teamwork:</b> Consistently leading by example on the shop floor, working with your team to achieve your top box goals, and maintaining a positive and supportive work environment, through the development of your team.<br>
</div><div><b>Communication: </b>Strong verbal communication skills to share business messages throughout the store, as well as working with your retailers and surrounding stores.</div><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><br>
<ul>
<li>
Holiday allowance</li>
<li>50% discount on Lush products and spa treatments</li>
<li>Discretionary and profit-based bonus</li>
<li>Pension scheme</li>
<li>Paid day off for your birthday</li>
<li>Cycle to work scheme</li>
<li>Discounted rail and bus season tickets</li>
<li>Employee assistance programme</li>
<li>6 months&rsquo; full pay for parental leave (primary caregiver)</li>
<li>Financial childcare support on return to work</li>
<li>Flexible working</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Lush</b></h3><div>
Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.<br>
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold &lsquo;naked&rsquo; to the customer without any packaging.<br>
<br>
We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!<br>
<br>
Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.<br>
<br>
In the UK we currently have offices located in Poole, Dorset and Soho, London.</div></div>

Description
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
As a Store Manager, your primary focus will be crafting and delivering unparalleled customer service and experiences. You will wield the autonomy to cultivate a team that shares your passion for creating memorable interactions with our customers, fostering an environment where every visit is not just a transaction but a delightful experience. You'll also look to build strong connections within your local community, with other businesses and with charity organisations and campaigning groups. Your dedication to outstanding customer service will be the driving force behind the growth of your business, and we are here to empower you in achieving this mission.
You will be responsible for creating and executing "top box" goals for both the store and your team, ensuring that every decision aligns positively impacting these. You will constantly evaluate progress towards these goals, you will shape the team structure to optimise performance. The team structure for your shop is your responsibility to get right. It’s up to you to effectively recruit and upskill all members of your team for the roles that you need. Which roles, what staff, and how many hours you use is down to you.
People are at the heart of our business. We want you to enjoy and challenge yourself, build a career, and teach us what we don’t know, so we’ve created a culture where your job description is a starting point, not an end goal. Our working style is flexible, fluid, supportive, and authentic. We value your drive to push boundaries, try new approaches, and continually enhance the customer experience, and you can count on our full support in these endeavours.
Key information
Contract hours: 32-40 hours
Contract type - Fixed Term - 9/12 months parental leave
Interview dates:
Telephone interview dates - 9th January
Trial Shift - 20th and 21st January
Start date: 1st February
What will you be responsible for as a Store Manager?


Lead and inspire your team to deliver exceptional customer experiences, fostering a welcoming and vibrant shop floor.
Drive sales growth by analysing key business metrics, setting targets, and maximising sales through events, parties, and outreach initiatives.
Ensure the shop is well-stocked, visually appealing, and product displays are adjusted to reflect current sales trends and seasonal changes.
Manage the shop’s financials, controlling staffing, operational costs, and stock levels to maintain a healthy retail margin.
Recruit, train, and develop a diverse and talented team, ensuring they are well-prepared to meet sales and service goals.
Foster a positive work environment through effective communication, regular team check-ins, and promoting work-life balance.
Plan and implement in-store and external events, collaborating with the PR team to enhance the shop's visibility and attract new customers.
Ensure the shop operates within established Lush guidelines, creating internal processes where necessary to suit your shop's unique needs.
Promote safety and well-being within the team, ensuring a secure work environment and access to support resources.
Monitor sales trends and local customer needs, adjusting opening hours and staffing levels to maximise trading opportunities

Skills, Knowledge and Expertise

Customer Service: A genuine passion for delivering exceptional customer service, leading by example, and ensuring your team is providing 5-star service. Our stores are an oasis of kindness, where we aim to deliver memorable experiences that make our customers day. A Store Manager is at the helm of this, and should be motivated by this.

Management Skills: Able to navigate difficult conversations, set and manage expectations and support your management team. A Store Manager must balance the needs of the business, along with ensuring the team's morale is maintained and motivated.

Teamwork: Consistently leading by example on the shop floor, working with your team to achieve your top box goals, and maintaining a positive and supportive work environment, through the development of your team.
Communication: Strong verbal communication skills to share business messages throughout the store, as well as working with your retailers and surrounding stores.
Benefits


Holiday allowance
50% discount on Lush products and spa treatments
Discretionary and profit-based bonus
Pension scheme
Paid day off for your birthday
Cycle to work scheme
Discounted rail and bus season tickets
Employee assistance programme
6 months’ full pay for parental leave (primary caregiver)
Financial childcare support on return to work
Flexible working
About Lush
Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.

We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!

Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.

In the UK we currently have offices located in Poole, Dorset and Soho, London.

Store Manager - LUSH Fresh Handmade Cosmetics - MENA

Store Manager

You should have a passion for exceptional customer service, strong teamwork skills, and effective communication to create a positive environment and memorable experiences for customers.

You will greet customers, understand their needs, provide recommendations, assist in events, maintain shop appearance, manage stock, control costs, and enhance product knowledge.

Liverpool

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
<b>
Diversity matters
</b><br>
We are building a brand that represents the people of the world. It&rsquo;s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
<br>
<br>
We see you, we celebrate you, we want you!<br>
<br>
<b>Who we are</b><br>
You might know us as the inventors of the bath bomb, but there&rsquo;s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
<br>
<br>
The Living Wage Foundation&rsquo;s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what&rsquo;s inside that counts - whether that&rsquo;s an ingredient in a product, or the minerals in a smartphone.
<br>
<br>
<b>The role</b><br>
In this role, you&rsquo;ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You&rsquo;ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you&rsquo;ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you&rsquo;ll be well-supported through training and development to grow your skills.</div><div></div><div><br>
<br>
<b>Key Information</b><br>
<br>
<b>Hours available:</b> 6 - 24 hours per week</div><div>
<br>
<b>Start Date: </b>Immediate</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Greet customers warmly and create a welcoming store environment.</li>
<li>Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.</li>
<li>Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.</li>
<li>Assist in hosting in-store events, providing a memorable and inclusive experience for customers.</li>
<li>Maintain a clean, tidy, and visually appealing shop floor.</li>
<li>Support the store&rsquo;s sales targets by promoting products creatively and working as part of a team to exceed goals.</li>
<li>Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.</li>
<li>Actively control store costs, such as product waste, to help meet the shop&rsquo;s budget.</li>
<li>Participate in ongoing training and development to enhance product knowledge and customer service skills.</li>
<li>Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.</li>
<li>Work on in-store and external events to leave lasting impressions on customers.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills and Experience<br>
</b></h3><br>
<div><br>
<b>Customer Experience</b>: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.<br>
</div><div><b>Teamwork</b>: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.<br>
</div><div><b>Communication</b>: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.</div><div></div><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><br>
<ul>
<li>
Holiday allowance</li>
<li>50% discount on Lush products and spa treatments</li>
<li>Profit-based bonus</li>
<li>Complimentary spa treatment*</li>
<li>Pension scheme</li>
<li>Paid day off for your birthday</li>
<li>Cycle to work scheme</li>
<li>Discounted rail and bus season tickets</li>
<li>Employee assistance programme</li>
<li>6 months&rsquo; full pay for parental leave (primary caregiver)*</li>
<li>Financial childcare support on return to work*</li>
<li>Flexible working</li>
<li>qualifying period &amp; hours required</li></ul><h3 class="jobSectionHeader"><b><br>
About Lush</b></h3><div>
Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.<br>
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold &lsquo;naked&rsquo; to the customer without any packaging.<br>
<br>
We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!<br>
<br>
Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.<br>
<br>
In the UK we currently have offices located in Poole, Dorset and Soho, London.</div></div>

Description

Diversity matters

We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.


We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.


The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.


The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.

Key Information

Hours available: 6 - 24 hours per week

Start Date: Immediate
Key Responsibilities


Greet customers warmly and create a welcoming store environment.
Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
Maintain a clean, tidy, and visually appealing shop floor.
Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
Actively control store costs, such as product waste, to help meet the shop’s budget.
Participate in ongoing training and development to enhance product knowledge and customer service skills.
Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
Work on in-store and external events to leave lasting impressions on customers.

Skills and Experience


Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.
Benefits


Holiday allowance
50% discount on Lush products and spa treatments
Profit-based bonus
Complimentary spa treatment*
Pension scheme
Paid day off for your birthday
Cycle to work scheme
Discounted rail and bus season tickets
Employee assistance programme
6 months’ full pay for parental leave (primary caregiver)*
Financial childcare support on return to work*
Flexible working
qualifying period & hours required
About Lush
Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.

We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!

Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.

In the UK we currently have offices located in Poole, Dorset and Soho, London.

Temporary Sales Assistant - LUSH Fresh Handmade Cosmetics - MENA

Temporary Sales Assistant

You need a passion for exceptional customer service, strong management and communication skills, teamwork abilities, and a commitment to maintaining team morale and achieving business goals.

You will assist in team building, support customer experience, manage finances, ensure store cleanliness, engage with the community, and lead initiatives for store growth and innovation.

Manchester

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
<b>
Diversify our future</b><br>
</div><div>We are building a brand that represents the people of the world. It&rsquo;s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.<br>
We see you, we celebrate you, we want you!</div><div>
<br>
<b>Who we are</b><br>
You might know us as the inventors of the bath bomb, but there&rsquo;s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what&rsquo;s inside that counts - whether that&rsquo;s an ingredient in a product, or the minerals in a smartphone.<br>
<br>
<b>The role</b><br>
As a Trainee Manager, your main focus will be assisting in delivering exceptional customer service and creating memorable experiences. You will work collaboratively with the store manager to cultivate a team that shares a passion for making every customer interaction a delightful experience. Contributing to a positive environment where each visit goes beyond a transaction is key.<br>
</div><div>Your role also involves supporting the store manager in building connections within the local community, with other businesses, and charity organizations. Your commitment to outstanding customer service will contribute to the overall growth of the business, and we are here to support you in achieving this goal.<br>
</div><div>You will play a role in creating and executing &quot;top box&quot; goals for the store and your team, ensuring that decisions positively impact these goals. As a trainee manager, you will work with the store manager to assess progress towards these objectives and help shape the team structure for optimal performance. Recruitment and upskilling of team members will be part of your responsibility, aligning roles and staff to meet the store's needs.</div><div>
<br>
Our business is driven by people, and we encourage you to enjoy your work, embrace challenges, and see your role as a starting point for building a career. Our flexible, supportive, and authentic working culture values your innovative spirit. We welcome your efforts to push boundaries, explore new approaches, and continually enhance the customer experience, offering our full support along the way.<br>
<br>
<b>Time line:</b><br>
<br>
<b>Job advert live: 01.12.2025
</b><br>
<b>Deadline: 01.12.2025
</b><br>
<b>Trial shift / Interview : Friday 10th January 2025</b><br>
<b>Start date: From WC 13th January 2025 or for the right candidate this can be negotiated</b><br>
<b>Training and Induction: TBC</b></div><div></div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Work closely with the store manager to bring exciting ideas to life, making your store successful through creative planning, and building an exemplary in-store team.</li>
<li>Support the store manager in building a team of customer-focused individuals who are enthusiastic about enhancing the overall shopping experience.</li>
<li>Assist in nurturing a customer-centric team by participating in training sessions, providing constructive feedback, and observing the store manager's leadership.</li>
<li>Leading a management team to help you achieve the store's top-box goals</li>
<li>Delegating to your management team in order to achieve the needs of the customer and the store.</li>
<li>Out-of-the-box thinking to achieve success whilst innovating and collaborating with your team.</li>
<li>Contribute to managing the store's finances by assisting in setting annual budgets, driving sales, and understanding how to control staffing levels and stock to meet customer needs.</li>
<li>Maintaining a beautiful store with effective merchandising, high standards of cleanliness, and strong stock management that enhance the customers' experience in your store.</li>
<li>Develop relationships within your local community to enhance your customer's experience when they come into your store.</li>
<li>Actively engage in personal development by utilizing training opportunities, collaborating with other teams around Lush, and gaining exposure to other stores and various aspects of the business.</li>
<li>Creating and facilitating a shopping experience that encourages your team to consistently make their customers' day</li>
<li>With the store manager's support, take on your own projects to make positive changes and add your unique touch, helping our store thrive and grow.</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>Skills, Knowledge and Expertise</b></h3><div><br>
<b>
Customer Service:</b> A genuine passion for delivering exceptional customer service, leading by example, and ensuring your team is providing 5-star service. Our stores are an oasis of kindness, where we aim to deliver memorable experiences that make our customers' day. A Store Manager is at the helm of this and should be motivated by this.</div><div>
<br>
<b>Management Skills:</b> Able to navigate difficult conversations, set and manage expectations, and support your management team. A Store Manager must balance the needs of the business, along with ensuring the team's morale is maintained and motivated.<br>
</div><div><b>Teamwork:</b> Consistently leading by example on the shop floor, working with your team to achieve your top box goals, and maintaining a positive and supportive work environment, through the development of your team.<br>
</div><div><b>Communication:</b> Strong verbal communication skills to share business messages throughout the store, as well as working with your retailers, your manager, and stores local to you.</div><div></div><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><div><b><br>
Employee perks:</b></div><ul>
<li>Holiday allowance</li>
<li>50% discount on Lush products and spa treatments</li>
<li>Discretionary and profit-based bonus</li>
<li>Pension scheme</li>
<li>Day off for weekday birthdays</li>
<li>Cycle to work scheme</li>
<li>Discounted rail and bus season tickets</li>
<li>Employee assistance programme</li>
<li>6 months of full pay for parental leave (primary caregiver)</li>
<li>Financial childcare support on return to work</li>
<li>Flexible working</li>
</ul><ul><li>Please note some of these benefits are based on the length of service</li></ul><h3 class="jobSectionHeader"><b><br>
About Lush</b></h3><div>
Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.<br>
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold &lsquo;naked&rsquo; to the customer without any packaging.<br>
<br>
We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!<br>
<br>
Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.<br>
<br>
In the UK we currently have offices located in Poole, Dorset and Soho, London.</div></div>

Description

Diversify our future
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

The role
As a Trainee Manager, your main focus will be assisting in delivering exceptional customer service and creating memorable experiences. You will work collaboratively with the store manager to cultivate a team that shares a passion for making every customer interaction a delightful experience. Contributing to a positive environment where each visit goes beyond a transaction is key.
Your role also involves supporting the store manager in building connections within the local community, with other businesses, and charity organizations. Your commitment to outstanding customer service will contribute to the overall growth of the business, and we are here to support you in achieving this goal.
You will play a role in creating and executing "top box" goals for the store and your team, ensuring that decisions positively impact these goals. As a trainee manager, you will work with the store manager to assess progress towards these objectives and help shape the team structure for optimal performance. Recruitment and upskilling of team members will be part of your responsibility, aligning roles and staff to meet the store's needs.

Our business is driven by people, and we encourage you to enjoy your work, embrace challenges, and see your role as a starting point for building a career. Our flexible, supportive, and authentic working culture values your innovative spirit. We welcome your efforts to push boundaries, explore new approaches, and continually enhance the customer experience, offering our full support along the way.

Time line:

Job advert live: 01.12.2025

Deadline: 01.12.2025

Trial shift / Interview : Friday 10th January 2025
Start date: From WC 13th January 2025 or for the right candidate this can be negotiated
Training and Induction: TBC
Key Responsibilities


Work closely with the store manager to bring exciting ideas to life, making your store successful through creative planning, and building an exemplary in-store team.
Support the store manager in building a team of customer-focused individuals who are enthusiastic about enhancing the overall shopping experience.
Assist in nurturing a customer-centric team by participating in training sessions, providing constructive feedback, and observing the store manager's leadership.
Leading a management team to help you achieve the store's top-box goals
Delegating to your management team in order to achieve the needs of the customer and the store.
Out-of-the-box thinking to achieve success whilst innovating and collaborating with your team.
Contribute to managing the store's finances by assisting in setting annual budgets, driving sales, and understanding how to control staffing levels and stock to meet customer needs.
Maintaining a beautiful store with effective merchandising, high standards of cleanliness, and strong stock management that enhance the customers' experience in your store.
Develop relationships within your local community to enhance your customer's experience when they come into your store.
Actively engage in personal development by utilizing training opportunities, collaborating with other teams around Lush, and gaining exposure to other stores and various aspects of the business.
Creating and facilitating a shopping experience that encourages your team to consistently make their customers' day
With the store manager's support, take on your own projects to make positive changes and add your unique touch, helping our store thrive and grow.

Skills, Knowledge and Expertise

Customer Service: A genuine passion for delivering exceptional customer service, leading by example, and ensuring your team is providing 5-star service. Our stores are an oasis of kindness, where we aim to deliver memorable experiences that make our customers' day. A Store Manager is at the helm of this and should be motivated by this.

Management Skills: Able to navigate difficult conversations, set and manage expectations, and support your management team. A Store Manager must balance the needs of the business, along with ensuring the team's morale is maintained and motivated.
Teamwork: Consistently leading by example on the shop floor, working with your team to achieve your top box goals, and maintaining a positive and supportive work environment, through the development of your team.
Communication: Strong verbal communication skills to share business messages throughout the store, as well as working with your retailers, your manager, and stores local to you.
Benefits
Employee perks:
Holiday allowance
50% discount on Lush products and spa treatments
Discretionary and profit-based bonus
Pension scheme
Day off for weekday birthdays
Cycle to work scheme
Discounted rail and bus season tickets
Employee assistance programme
6 months of full pay for parental leave (primary caregiver)
Financial childcare support on return to work
Flexible working
Please note some of these benefits are based on the length of service
About Lush
Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.

We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!

Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.

In the UK we currently have offices located in Poole, Dorset and Soho, London.

Trainee Manager - LUSH Fresh Handmade Cosmetics - MENA

<div>
 <h3 class="jobSectionHeader"><b>Description</b></h3>
 <div>
  <br> <b> Diversify our future</b><br>
 </div>
 <div>
  We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.<br> We see you, we celebrate you, we want you!
 </div>
 <div><br> <b>Who we are</b><br> You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.<br> <br> <b>The role</b><br> As a Trainee Manager, your main focus will be assisting in delivering exceptional customer service and creating memorable experiences. You will work collaboratively with the store manager to cultivate a team that shares a passion for making every customer interaction a delightful experience. Contributing to a positive environment where each visit goes beyond a transaction is key.<br>
 </div>
 <div>
  Your role also involves supporting the store manager in building connections within the local community, with other businesses, and charity organizations. Your commitment to outstanding customer service will contribute to the overall growth of the business, and we are here to support you in achieving this goal.<br>
 </div>
 <div>
  You will play a role in creating and executing "top box" goals for the store and your team, ensuring that decisions positively impact these goals. As a trainee manager, you will work with the store manager to assess progress towards these objectives and help shape the team structure for optimal performance. Recruitment and upskilling of team members will be part of your responsibility, aligning roles and staff to meet the store's needs.
 </div>
 <div><br> Our business is driven by people, and we encourage you to enjoy your work, embrace challenges, and see your role as a starting point for building a career. Our flexible, supportive, and authentic working culture values your innovative spirit. We welcome your efforts to push boundaries, explore new approaches, and continually enhance the customer experience, offering our full support along the way.<br> <br> <b>Time line:</b><br> <br> <b>Job advert live: 01.12.2025 </b><br> <b>Deadline: 01.12.2025 </b><br> <b>Trial shift / Interview : Friday 10th January 2025</b><br> <b>Start date: From WC 13th January 2025 or for the right candidate this can be negotiated</b><br> <b>Training and Induction: TBC</b>
 </div>
 <div></div>
 <h3 class="jobSectionHeader"><b><br> Key Responsibilities</b></h3><br>
 <ul>
  <li>Work closely with the store manager to bring exciting ideas to life, making your store successful through creative planning, and building an exemplary in-store team.</li>
  <li>Support the store manager in building a team of customer-focused individuals who are enthusiastic about enhancing the overall shopping experience.</li>
  <li>Assist in nurturing a customer-centric team by participating in training sessions, providing constructive feedback, and observing the store manager's leadership.</li>
  <li>Leading a management team to help you achieve the store's top-box goals</li>
  <li>Delegating to your management team in order to achieve the needs of the customer and the store.</li>
  <li>Out-of-the-box thinking to achieve success whilst innovating and collaborating with your team.</li>
  <li>Contribute to managing the store's finances by assisting in setting annual budgets, driving sales, and understanding how to control staffing levels and stock to meet customer needs.</li>
  <li>Maintaining a beautiful store with effective merchandising, high standards of cleanliness, and strong stock management that enhance the customers' experience in your store.</li>
  <li>Develop relationships within your local community to enhance your customer's experience when they come into your store.</li>
  <li>Actively engage in personal development by utilizing training opportunities, collaborating with other teams around Lush, and gaining exposure to other stores and various aspects of the business.</li>
  <li>Creating and facilitating a shopping experience that encourages your team to consistently make their customers' day</li>
  <li>With the store manager's support, take on your own projects to make positive changes and add your unique touch, helping our store thrive and grow.</li>
 </ul><br>
 <h3 class="jobSectionHeader"><b>Skills, Knowledge and Expertise</b></h3>
 <div>
  <br> <b> Customer Service:</b> A genuine passion for delivering exceptional customer service, leading by example, and ensuring your team is providing 5-star service. Our stores are an oasis of kindness, where we aim to deliver memorable experiences that make our customers' day. A Store Manager is at the helm of this and should be motivated by this.
 </div>
 <div><br> <b>Management Skills:</b> Able to navigate difficult conversations, set and manage expectations, and support your management team. A Store Manager must balance the needs of the business, along with ensuring the team's morale is maintained and motivated.<br>
 </div>
 <div>
  <b>Teamwork:</b> Consistently leading by example on the shop floor, working with your team to achieve your top box goals, and maintaining a positive and supportive work environment, through the development of your team.<br>
 </div>
 <div>
  <b>Communication:</b> Strong verbal communication skills to share business messages throughout the store, as well as working with your retailers, your manager, and stores local to you.
 </div>
 <div></div>
 <h3 class="jobSectionHeader"><b><br> Benefits</b></h3>
 <div>
  <b><br> Employee perks:</b>
 </div>
 <ul>
  <li>Holiday allowance</li>
  <li>50% discount on Lush products and spa treatments</li>
  <li>Discretionary and profit-based bonus</li>
  <li>Pension scheme</li>
  <li>Day off for weekday birthdays</li>
  <li>Cycle to work scheme</li>
  <li>Discounted rail and bus season tickets</li>
  <li>Employee assistance programme</li>
  <li>6 months of full pay for parental leave (primary caregiver)</li>
  <li>Financial childcare support on return to work</li>
  <li>Flexible working</li>
 </ul>
 <ul>
  <li>Please note some of these benefits are based on the length of service</li>
 </ul>
 <h3 class="jobSectionHeader"><b><br> About Lush</b></h3>
 <div>
  Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.<br> Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.<br> <br> We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!<br> <br> Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.<br> <br> In the UK we currently have offices located in Poole, Dorset and Soho, London.
 </div>
</div>

Lush

Trainee Manager

You must love delivering exceptional customer service, effectively manage your team, promote positivity and teamwork, and communicate clearly with staff and management for success.

You will lead the sales team, enhance customer experiences, maintain store visuals, support sales targets, train staff, and ensure compliance and safety in daily operations.

<div>
 <h3 class="jobSectionHeader"><b>Description</b></h3>
 <div>
  <br> <b> Diversity matters </b><br> We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. <br> <br> We see you, we celebrate you, we want you!<br> <br> <b>Who we are</b><br> You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. <br> <br> The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone. <br> <br> <b>The role</b><br> Supervisors play a vital role in our team, consistently delivering exceptional customer service and crafting standout experiences throughout the year. You’ll have a genuine passion for connecting with customers and a talent for bringing out the best in their team. As a Supervisor, you lead the charge in fostering a positive atmosphere on the shop floor, collaborating seamlessly with your colleagues to achieve shared goals, and cultivating an environment that encourages continuous development within your team.
 </div>
 <div></div>
 <div>
  <br> Beyond just the basics of communication, you'll be the go-to for keeping the info flowing smoothly throughout the store. Team up with your colleagues, the store manager, and neighboring stores, maintaining an open and friendly communication flow that significantly contributes to the team's success on the shop floor.
 </div>
 <div></div>
 <div>
  <br> In your role as a Supervisor, your natural leadership shines through as you handle conversations with finesse, set and manage expectations, and provide unwavering support to your team. Balancing the needs of the business while keeping team morale high is the key to your success in this dynamic and influential position.
 </div>
 <div>
  <br> <br> <b>Key Information</b><br> <br> <b>Hours available:</b> x - x hours per week
 </div>
 <div></div>
 <div>
  <br> <b> Application Deadline: </b>Day Date Month Year<br>
 </div>
 <div>
  <b>Interview Date: </b>Ongoing from Date Month Year
 </div>
 <div><br> <b>Start Date: </b>From Date Month Year
 </div>
 <h3 class="jobSectionHeader"><b><br> Key Responsibilities</b></h3><br>
 <ul>
  <li>Lead and motivate the sales team to deliver exceptional customer service by providing regular coaching, feedback, and encouragement, helping them improve their product knowledge and sales skills.</li>
  <li>Engage with customers by offering a warm welcome, asking open-ended questions to understand their needs, and providing tailored product recommendations to create a memorable shopping experience.</li>
  <li>Maintain a clean, visually appealing, and well-organized shop floor by ensuring displays follow guidelines, adjusting to seasonal trends, and keeping shelves well-stocked.</li>
  <li>Support the store manager in achieving sales targets through team motivation, creative approaches to drive performance (like check-ins or shop floor competitions), and actively seeking opportunities to exceed goals.</li>
  <li>Organise and contribute to in-store events, customer celebrations, and external outreach to enhance the customer experience and drive business growth, while ensuring that the team is trained to confidently host these events.</li>
  <li>Provide training, feedback, and development for team members to improve their skills, foster a collaborative environment, and support the recruitment and onboarding of new staff.</li>
  <li>Lead the store effectively in the absence of the store manager by ensuring smooth daily operations, maintaining high standards, and maximising sales throughout all opening hours.</li>
  <li>Ensure health and safety standards are followed by maintaining a safe work environment, addressing any issues promptly, and supporting overall store compliance.</li>
  <li>Seek opportunities for personal development through training sessions, coaching from management, and connecting with other leaders, aiming to continuously enhance skills and contribute ideas to improve the shop floor experience.</li>
 </ul><br>
 <h3 class="jobSectionHeader"><b>Skills and Experience<br> </b></h3><br>
 <div>
  <br> <b>Customer Service</b>: Embrace a genuine love for delivering outstanding customer service, inspiring your team to shine and provide that 5-star experience. Our stores are all about creating a haven of kindness, aiming to make our customers' days unforgettable. As a Supervisor, you play a vital role in bringing this to life.<br>
 </div>
 <div>
  <b>Management Skills</b>: Navigate tricky conversations with finesse, set and manage expectations, and be the backbone of support for your team. As a Supervisor, you're the one balancing the business needs while keeping the team's spirits high and energised.
 </div>
 <div><br> <b>Teamwork</b>: Be the beacon of positivity on the shop floor, working alongside your team to achieve your collective goals. and fostering a supportive work environment through continuous team growth. Your role as a Supervisor is all about making teamwork feel like second nature.<br>
 </div>
 <div>
  <b>Communication</b>: Weave effective verbal communication skills into your daily routine, spreading the word throughout the store and collaborating seamlessly with retailers, your manager, and neighbouring stores. As a Supervisor, keeping the communication flow open and respectful is the secret for success on the shop floor.
 </div>
 <div></div>
 <h3 class="jobSectionHeader"><b><br> Benefits</b></h3><br>
 <ul>
  <li>Holiday allowance</li>
  <li>50% discount on Lush products and spa treatments</li>
  <li>Profit-based bonus</li>
  <li>Complimentary spa treatment*</li>
  <li>Pension scheme</li>
  <li>Paid day off for your birthday</li>
  <li>Cycle to work scheme</li>
  <li>Discounted rail and bus season tickets</li>
  <li>Employee assistance programme</li>
  <li>6 months’ full pay for parental leave (primary caregiver)*</li>
  <li>Financial childcare support on return to work*</li>
  <li>Flexible working</li>
 </ul>
 <ul>
  <li>qualifying period &amp; hours required</li>
 </ul>
 <h3 class="jobSectionHeader"><b><br> About Lush</b></h3>
 <div>
  Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.<br> Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.<br> <br> We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!<br> <br> Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.<br> <br> In the UK we currently have offices located in Poole, Dorset and Soho, London.
 </div>
</div>


 Description
 
    Diversity matters  We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.   We see you, we celebrate you, we want you!  Who we are You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.   The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.   The role Supervisors play a vital role in our team, consistently delivering exceptional customer service and crafting standout experiences throughout the year. You’ll have a genuine passion for connecting with customers and a talent for bringing out the best in their team. As a Supervisor, you lead the charge in fostering a positive atmosphere on the shop floor, collaborating seamlessly with your colleagues to achieve shared goals, and cultivating an environment that encourages continuous development within your team.
 
 
 
   Beyond just the basics of communication, you'll be the go-to for keeping the info flowing smoothly throughout the store. Team up with your colleagues, the store manager, and neighboring stores, maintaining an open and friendly communication flow that significantly contributes to the team's success on the shop floor.
 
 
 
   In your role as a Supervisor, your natural leadership shines through as you handle conversations with finesse, set and manage expectations, and provide unwavering support to your team. Balancing the needs of the business while keeping team morale high is the key to your success in this dynamic and influential position.
 
 
    Key Information  Hours available: x - x hours per week
 
 
 
    Application Deadline: Day Date Month Year
 
 
  Interview Date: Ongoing from Date Month Year
 
  Start Date: From Date Month Year
 
  Key Responsibilities
 
  Lead and motivate the sales team to deliver exceptional customer service by providing regular coaching, feedback, and encouragement, helping them improve their product knowledge and sales skills.
  Engage with customers by offering a warm welcome, asking open-ended questions to understand their needs, and providing tailored product recommendations to create a memorable shopping experience.
  Maintain a clean, visually appealing, and well-organized shop floor by ensuring displays follow guidelines, adjusting to seasonal trends, and keeping shelves well-stocked.
  Support the store manager in achieving sales targets through team motivation, creative approaches to drive performance (like check-ins or shop floor competitions), and actively seeking opportunities to exceed goals.
  Organise and contribute to in-store events, customer celebrations, and external outreach to enhance the customer experience and drive business growth, while ensuring that the team is trained to confidently host these events.
  Provide training, feedback, and development for team members to improve their skills, foster a collaborative environment, and support the recruitment and onboarding of new staff.
  Lead the store effectively in the absence of the store manager by ensuring smooth daily operations, maintaining high standards, and maximising sales throughout all opening hours.
  Ensure health and safety standards are followed by maintaining a safe work environment, addressing any issues promptly, and supporting overall store compliance.
  Seek opportunities for personal development through training sessions, coaching from management, and connecting with other leaders, aiming to continuously enhance skills and contribute ideas to improve the shop floor experience.
 
 Skills and Experience 
 
   Customer Service: Embrace a genuine love for delivering outstanding customer service, inspiring your team to shine and provide that 5-star experience. Our stores are all about creating a haven of kindness, aiming to make our customers' days unforgettable. As a Supervisor, you play a vital role in bringing this to life.
 
 
  Management Skills: Navigate tricky conversations with finesse, set and manage expectations, and be the backbone of support for your team. As a Supervisor, you're the one balancing the business needs while keeping the team's spirits high and energised.
 
  Teamwork: Be the beacon of positivity on the shop floor, working alongside your team to achieve your collective goals. and fostering a supportive work environment through continuous team growth. Your role as a Supervisor is all about making teamwork feel like second nature.
 
 
  Communication: Weave effective verbal communication skills into your daily routine, spreading the word throughout the store and collaborating seamlessly with retailers, your manager, and neighbouring stores. As a Supervisor, keeping the communication flow open and respectful is the secret for success on the shop floor.
 
 
  Benefits
 
  Holiday allowance
  50% discount on Lush products and spa treatments
  Profit-based bonus
  Complimentary spa treatment*
  Pension scheme
  Paid day off for your birthday
  Cycle to work scheme
  Discounted rail and bus season tickets
  Employee assistance programme
  6 months’ full pay for parental leave (primary caregiver)*
  Financial childcare support on return to work*
  Flexible working
 
 
  qualifying period & hours required
 
  About Lush
 
  Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics. Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.  We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!  Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.  In the UK we currently have offices located in Poole, Dorset and Soho, London.
 


LUSH Fresh Handmade Cosmetics - MENA

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