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Social Media Intern, Chartwells Higher Ed / Texas A&M University - College Station

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Chartwells Higher Education Dining Services

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Marketing
  • College Station

AI generated summary

  • You need excellent communication skills, customer service experience, social media knowledge, good interpersonal skills, and a general interest in marketing; graphic design and prior experience are pluses.
  • You will manage social media accounts, create content, engage audiences, promote events and updates, analyze metrics, and assist with website updates and newsletters.

Requirements

  • Excellent communication skills, both written and verbal
  • Customer service experience/knowledge
  • Knowledge of social media platforms
  • Good to better interpersonal skills
  • General interest and knowledge
  • Knowledge of graphic design tools is a plus
  • Prior marketing related experience is a plus

Responsibilities

  • Manage the Dining Services social media accounts and post regular content.
  • Brainstorm campaign ideas.
  • Create, manage, and promote engagement through contests and giveaways.
  • Create, manage, and promote events and promotions taking place on campus within dining services.
  • Share prominent news or updates for Dining Services such as timely announcements of hours, closures, weather emergencies, etc.
  • Monitor various social media platforms such as Facebook, Instagram, Twitter, Snapchat, Yammer, LinkedIn, and Sprout Social.
  • Analyzes analytics to gauge the success of campaigns.
  • Manage and update Dining Services team’s website as needed.
  • Create and share press releases for prominent dining news and work with internal and external trade publications for coverage.
  • Understand the overall concept of the university’s Dining Services, including the dining program, targeted guests including students, faculty/staff & visitors, product goals, and all other aspects of service.
  • Engage with students, faculty/staff or clients and provide service and/or content.
  • Provide suggestions to management for improving customer experience on social platforms and internal processes.
  • Learn and become proficient on internal software systems.
  • Assist in creating performance metric newsletters and reports.

FAQs

What is the location of the Social Media Intern position?

The position is located at 1248 TAMU College Station, TX.

What is the pay range for the Social Media Intern position?

The pay range for this position is $11.00 per hour.

How can I apply for the Social Media Intern position?

You can apply by texting "JOB" to 75000 and searching for requisition ID number 1349535. Online applications are accepted only.

Is there a specific deadline for applications?

Applications are accepted on an ongoing basis until all openings are filled for this position.

What are the work hours for this internship?

The schedule will be determined based on class schedule and business needs.

What qualifications do I need for the Social Media Intern position?

You should have excellent communication skills, customer service experience, knowledge of social media platforms, good interpersonal skills, and an interest in graphic design and marketing is a plus.

What kind of responsibilities will I have as a Social Media Intern?

Responsibilities may include managing Dining Services social media accounts, brainstorming campaign ideas, creating and promoting content, analyzing social media analytics, and engaging with the university community.

Will I gain any specific skills or learning opportunities from this internship?

Yes, you will learn how to create and implement a social media calendar, conduct market research, and effectively use multiple platforms to promote a brand.

Is this internship open to all students?

The position is targeted towards students, particularly those attending Texas A&M University, but all qualified applicants are encouraged to apply.

What is the company's commitment regarding diversity and inclusion?

Compass Group is an equal opportunity employer committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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Chartwells Higher Education Dining Services

Education
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

As the recognized leader in the higher education contract foodservice market, and an operating sector of Compass Group North America, Chartwells Higher Education Dining Services partners with over 300 colleges and universities of all sizes across the United States. Chartwells is proud to help its partners by managing foodservice operations more efficiently and profitably while growing sustainably to help colleges and universities retain and recruit students. We're chefs, interaction facilitators and food enthusiasts with a knack for drawing people together. Through our cuisine, community, talent, global resources and flexibility, we have the power to nourish and inspire. Our dining programs bring students together and serve as centers of academic life on the campuses we serve. Chartwells is committed to ensuring that clients and guests receive the highest quality, nutritious cuisine and service they deserve. From global cuisine prepared fresh in dynamic, resident dining venues to favorite retail restaurant brands, event catering, concessions, vending and food trucks, Chartwells ensures that each hungry guest dining on campus is satisfied. Chartwells embraces diversity and inclusion and is committed to recruiting and developing individuals interested in a career in the foodservice and hospitality industry. Contact us to become part of the Chartwells family today.