Student Social Work Clinical Placement

Fresenius Medical Care North America

2mo ago

Applications are closed

Internship
Full-time
Off-cycle Internship
Healthcare
Phoenix

Requirements

DUTIES / ACTIVITIES:
An integral part of Social Work education that promotes students' identification with the purposes, values and ethics of the profession; fosters the integration of empirical and practice-based knowledge; and promotes the development of professional competence (CSWE Educational Policy and Accreditation Standards). A minimum number of required field education hours are established by the CSWE.
The social worker student/intern may under direct guidance of a Licensed Social Worker:
CUSTOMER SERVICES:
Responsible for driving the FMS culture through values and customer services standards.
Accountable for outstanding customer service to all external and internal customers.
Develops and maintains effective relationships through effective and timely communication.
Takes initiative and action to respond, resolve, and follow up regarding customer services issues with all customers in a timely manner.
PRINCIPLE RESPONSIBILITIES AND DUTIES RELATED TO PATIENT CARE:
Patient Assessment/Care Planning Counseling:
As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.
Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.
Utilizes FMS Ultra Care patient education programs, established social work theory and methods and quality of life measurement instruments as part of assessment and care planning to resolve barriers and meet patient treatment goals.
Provides established outcomes driven psycho-educational counseling methods aimed at improving areas of need, treatment adherence, vocational/educational rehabilitation and/or quality of life.
Provides supportive and goal directed counseling to patients who are seeking transplant.
Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons.
Will provide general information about Do Not Resuscitate Orders and Advanced Directives.
Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes.
Provides usual care and/or Social Work Intensive to address non-adherence and quality of life concerns for all patients.
Knowledgeable of and adheres to FMCNA Social Work Policy, including documentation.
Patient Education:
Assess patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style and needs.
With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team, if delegated by Clinical Manager.
Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available.
Reviewed patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them.
Collaborates with the team on appropriate QAI activities.
Insurance and Financial Assistance:
Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education.
Understands FMCNA financial policies and procedures as they related to patient services. Collaborate with Financial Coordinators to educate patients about programs that may be available to assist with uncovered services, how to resolve billing concerns, and understand financial responsibilities.
Staff Related:
Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources).
Develops and provides training to staff pertaining to psychosocial topics as needed. Trains staff in Ultra Care Programs as needed.
Other duties as assigned.

Responsibilities

An integral part of Social Work education that promotes students' identification with the purposes, values and ethics of the profession; fosters the integration of empirical and practice-based knowledge; and promotes the development of professional competence (CSWE Educational Policy and Accreditation Standards). A minimum number of required field education hours are established by the CSWE.

FAQs

What is the purpose of the Student Social Work Clinical Placement?

The purpose of the Student Social Work Clinical Placement is to support FMCNA's mission and values by providing students with hands-on experience in delivering safe and effective dialysis therapy while adhering to regulatory and policy requirements. It promotes the integration of academic knowledge with practical skills in a real-world healthcare setting.

What duties will I be responsible for as a student intern?

As a student intern, you will participate in patient assessment and care planning, provide counseling, educate patients about their condition and treatment options, and support the healthcare team in identifying barriers to treatment adherence. You will also be involved in developing relationships with patients and assisting them with community resources and insurance matters.

Who will supervise my work as a student intern?

Your work will be directly supervised by a licensed social worker who will provide guidance and support as you fulfill your responsibilities within the interdisciplinary healthcare team.

What kind of patient education will I be involved in during my placement?

You will assess patients' knowledge of kidney disease and develop tailored educational approaches to enhance their understanding of treatment modalities. You will also provide ongoing education regarding psychosocial issues related to End Stage Renal Disease (ESRD) and resources available to them.

Will there be opportunities for professional development during the placement?

Yes, as part of your training, you may have opportunities to develop and provide training to staff on psychosocial topics and Ultra Care programs, which will enhance your professional competence in the field of social work.

How does this internship align with my Social Work education?

This internship is designed to be an integral part of your Social Work education, fostering your identity with the values and ethics of the profession and helping you integrate theoretical knowledge with practical, hands-on experiences as per CSWE Educational Policy and Accreditation Standards.

What is expected of me regarding customer service?

You are expected to uphold FMCNA's customer service standards by providing outstanding service to both internal and external customers, developing effective relationships through timely communication, and proactively addressing and resolving any customer service issues.

Are there specific responsibilities related to insurance and financial assistance?

Yes, you will maintain current knowledge of local vocational and educational rehabilitation programs, assist patients in accessing these services, and collaborate with Financial Coordinators to educate patients about available financial assistance programs and billing concerns.

What kind of documentation is involved in this position?

You will be knowledgeable of and adhere to FMCNA Social Work Policy regarding documentation, which involves accurately recording assessments, care plans, counseling sessions, and any interactions with patients in compliance with regulatory standards.

Are there any specific competencies that I will develop during this internship?

You will develop competencies in patient assessment, counseling techniques, patient education, advocacy skills, interdisciplinary teamwork, and familiarity with social work theories and practices relevant to healthcare settings.

Can I expect to engage in process improvement activities?

Yes, you are encouraged to actively participate in quality enhancement and continuous quality improvement activities that aim to enhance patient satisfaction and treatment outcomes within FMCNA's quality improvement programs.

Fresenius Medical Care North America

Every patient, every day

1-10

Employees

1996

Founded Year

Mission & Purpose

Fresenius Medical Care North America (FMCNA) is the premier healthcare company focused on providing the highest quality care to people with renal and other chronic conditions. Through its industry-leading network of dialysis facilities and outpatient cardiac and vascular labs, Fresenius Medical Care North America provides coordinated healthcare services at pivotal care points for hundreds of thousands of chronically ill customers throughout the continent. As the world’s largest fully integrated renal company, it offers specialty pharmacy and laboratory services, and manufactures and distributes the most comprehensive line of dialysis equipment, disposable products, and renal pharmaceuticals. For more information, visit the FMCNA website at https://fmcna.com/.