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Summer 2025- ServiceNow Specialist -Student, Intern (IT)

  • Internship
    Full-time
    Summer Internship
  • Software Engineering
    IT & Cybersecurity
  • New Orleans

AI generated summary

  • You need strong analytical skills, JavaScript knowledge, UX/UI experience, familiarity with design methodologies, and the ability to work independently or collaboratively.
  • You will develop application features, participate in peer reviews and scrum ceremonies, create workflows, automate tasks, and perform system maintenance and reporting.

Requirements

  • Analytic and problem-solving skills with good written and verbal communication skills.
  • Familiarity with software development and design methodologies
  • Ability to work both independently and as part of a team.
  • JavaScript experience
  • UX/UI Experience
  • Understanding of design thinking techniques including Persona's, Journey Maps, and wireframes

Responsibilities

  • Develop application features with configuration and custom code development using ServiceNow’s low-code/no-code tools.
  • Participate in peer reviews for application changes.
  • Participate in scrum ceremonies such as refinement, demo, and release planning.
  • Create workflows and build service requests based on customers’ specifications.
  • Use scripting tools and ServiceNow functionalities to automate tasks.
  • Generate reports and perform routine system maintenance as needed.

FAQs

What is the preferred location for this internship?

The preferred location for this role is New Orleans, LA, but Houston, TX may also be considered.

What role will the intern have within the Operational Governance team?

The intern will provide IT services to internal customers and deliver ongoing support for ServiceNow-based solutions as part of a scrum team.

What are the primary responsibilities of the ServiceNow Specialist intern?

The primary responsibilities include developing application features, participating in peer reviews, engaging in scrum ceremonies, creating workflows, automating tasks, and performing routine system maintenance.

What skills are required for this position?

Required skills include analytic and problem-solving abilities, good written and verbal communication skills, familiarity with software development methodologies, and the ability to work independently and in a team.

What additional skills are desirable for candidates?

Desirable skills include experience with JavaScript, UX/UI experience, and an understanding of design thinking techniques such as personas, journey maps, and wireframes.

What is the travel percentage expected for this role?

The travel percentage for this role is up to 25%.

What is the job function for this position?

The job function for this position falls under Students / Early Careers.

Are there opportunities for future employment after the internship?

While the job description does not explicitly mention future employment opportunities, internships often serve as a pathway to potential full-time roles upon graduation.

How does Entergy address equal employment opportunities?

Entergy provides equal employment opportunities without discrimination based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or veteran status.

Are accommodations available for applicants with disabilities?

Yes, Entergy provides reasonable accommodations for online applicants, and requests can be made orally or in writing for the recruiting process.

We Power Life.

Energy
Industry
10,001+
Employees
1913
Founded Year

Mission & Purpose

Entergy is an integrated energy company engaged primarily in electric power production and retail distribution operations. Serving millions of customers in the southern United States, Entergy generates, transmits, and distributes electricity to residential, commercial, and industrial users. Their mission is to power life today and for future generations by delivering reliable and affordable electricity while fostering environmental stewardship and supporting community development. Entergy is committed to innovation, sustainability, and providing exceptional service to enhance the quality of life for their customers and communities.