FAQs
What is the role of a Trainee Optical Assistant at Specsavers?
The Trainee Optical Assistant role involves being the friendly face in the store, delivering exceptional customer service while performing both optical assistant tasks and Hearcare administration tasks, including minor repairs, scheduling appointments, and shop floor triage.
What are the working hours for this position?
This position offers full-time hours, and there are no late nights involved.
Is prior experience in optics or Hearcare required for this role?
While prior optical or Hearcare experience is desirable, it is not strictly required. Strong customer service experience is essential.
Will I receive training and development opportunities?
Yes, successful candidates will receive support through training and development opportunities, including professional fees paid and access to the latest clinical technology and equipment.
What benefits are included in this job offer?
Benefits include 33 days of annual leave plus your birthday off, a store-related bonus scheme, a pension contribution, a subscription to the "Headspace" app, and access to the Specsavers discounted benefits scheme, among others.
How is this role structured in terms of progression?
The first 12 months involve working as an Optical Assistant, after which you will transition into Hearcare administration and enroll in an Audiology practitioner traineeship, paving the way for further development and career progression.
Is there support for professional development and accreditations?
Yes, there is support for Independent Prescribing (IP), higher accreditations, and the Pathway for professional development.
What key skills are sought after for this position?
Essential skills include strong customer service experience, excellent communication abilities, a keen interest in development and progression, and confidence in using IT systems.