Large

Specsavers is a company that operates a chain of optical and hearing care stores. Their ultimate goal is to provide accessible and high-quality eye and hearing care services to individuals and communities. Specsavers' purpose revolves around delivering professional and affordable optical and audiology solutions, enabling people to access essential eye and hearing care, maintain their sensory health, and enhance their overall quality of life. Through their services and extensive network of stores, they aim to promote eye and ear health awareness, offer expert advice and products, and contribute to the well-being of their customers.

Retail & Consumer Goods

Specsavers

You must be passionate about customer service, a great team player, confident with IT, and open to feedback. Previous experience in fast-paced environments and basic optical/audiology knowledge is needed.

You will create a welcoming store atmosphere, ensuring excellent care for every customer while supporting your team in providing exceptional service.

Customer Relations

Sales & Business Development

<div>
 So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Customer Service Assistant (known as a Trainee Optical Assistant in Specsavers World) could be perfect for you. 
 
 As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. 
 
 Our store
 Burnham-On-Sea, Somerset 
 
 Our team
 Training provided by a friendly and welcoming team with fantastic progression opportunities – Cert 3, Cert 4 (BTech equivalents) 
 
 What’s on Offer?
 Saturday and Sunday hours – 16 hours a week
 Starting salary of £8.80 – £11.64 an hour depending on age and experience
 In store discount
 Friends and family discount
 Excellent progression opportunites 
 
 What we’re looking for?
 If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.
 These include:
 
 <ul>
 <li>Passion for providing excellent customer service and making customers’ lives easier</li>
 </ul>
 
 <ul>
 <li>Great teamwork</li>
 </ul>
 
 <ul>
 <li>A good initiative</li>
 </ul>
 
 <ul>
 <li>Confidence in using IT systems</li>
 </ul>
 
 <ul>
 <li>Excellent communication and listening skills</li>
 </ul>
 
 <ul>
 <li>Prepared to step out of your comfort zone and try something new</li>
 </ul>
 
 <ul>
 <li>Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).</li>
 </ul> 
 
 Find out more
 If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. 
 
 This includes:
 
 <ul>
 <li>Previous experience in a fast-paced customer service environment</li>
 </ul>
 
 <ul>
 <li>Experience in optics or Audiology business</li>
 </ul>
 
 <ul>
 <li>Basic knowledge/experience of optical and/or Audiology terminology.</li>
 </ul> 
 
 Checked all the boxes? Now’s the perfect time to apply!
</div>


 So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Customer Service Assistant (known as a Trainee Optical Assistant in Specsavers World) could be perfect for you.
 
 As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.
 
 Our store
  Burnham-On-Sea, Somerset
 
 Our team
  Training provided by a friendly and welcoming team with fantastic progression opportunities – Cert 3, Cert 4 (BTech equivalents)
 
 What’s on Offer?
  Saturday and Sunday hours – 16 hours a week
  Starting salary of £8.80 – £11.64 an hour depending on age and experience
  In store discount
  Friends and family discount
  Excellent progression opportunites
 
 What we’re looking for?
  If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.
 These include:
 
 
  Passion for providing excellent customer service and making customers’ lives easier
 
 
 
  Great teamwork
 
 
 
  A good initiative
 
 
 
  Confidence in using IT systems
 
 
 
  Excellent communication and listening skills
 
 
 
  Prepared to step out of your comfort zone and try something new
 
 
 
  Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
 
 
 Find out more
  If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.
 
 This includes:
 
 
  Previous experience in a fast-paced customer service environment
 
 
 
  Experience in optics or Audiology business
 
 
 
  Basic knowledge/experience of optical and/or Audiology terminology.
 
 
 Checked all the boxes? Now’s the perfect time to apply!



Customer Service Assistant - Specsavers

Customer Service Assistant

You should have optical and training experience, a passion for development, and the ability to deliver engaging learning. Familiarity with OFSTED standards is a plus.

You will deliver training programs, manage stakeholder needs, create engaging learning experiences, coach in-store trainers, collaborate with L&D, and ensure adherence to OFSTED standards.

People, HR & Administration

Education & Teaching

<div>
 Up to £35,000 (depending on experience) + bonus and benefits
 We offer two bonuses (personal performance paid quarterly and company performance paid annually) with private healthcare and dental cover and a generous pension scheme.
 Are you passionate about training and development, with a knack for delivering engaging and effective learning experiences?
 We are looking for a Divisional Retail Trainer to join our team on a fixed term contract for up to 12 months, based in the East division, If you have optical and training experience, this could be the perfect role for you! 
 
 In this role, you will deliver a comprehensive colleague training programme to stores across the East division. You will manage stakeholders within stores and the support office, ensuring that training needs are met and performance is enhanced. By combining different learning techniques, you will provide an effective and engaging learning experience for all colleagues. 
 
 You will facilitate development topics and review the development needs across the stores, providing tailored solutions to build better performance. Working closely with the L&amp;D team and RST team, you will attend and deliver content at national events, providing guidance and coaching to in-store trainers, to ensure stores achieve great performance. You’ll also work with the Apprenticeship Team to ensure OFSTED standards are adhered to, maintaining high standards of training and development. 
 
 If you are ready to make a difference and work with our stores in delivering exceptional performance, we would love to hear from you! Apply now to join our dynamic team and take the next step in your career.
</div>


 Up to £35,000 (depending on experience) + bonus and benefits
 We offer two bonuses (personal performance paid quarterly and company performance paid annually) with private healthcare and dental cover and a generous pension scheme.
 Are you passionate about training and development, with a knack for delivering engaging and effective learning experiences?
 We are looking for a Divisional Retail Trainer to join our team on a fixed term contract for up to 12 months, based in the East division, If you have optical and training experience, this could be the perfect role for you!
 
 In this role, you will deliver a comprehensive colleague training programme to stores across the East division. You will manage stakeholders within stores and the support office, ensuring that training needs are met and performance is enhanced. By combining different learning techniques, you will provide an effective and engaging learning experience for all colleagues.
 
 You will facilitate development topics and review the development needs across the stores, providing tailored solutions to build better performance. Working closely with the L&D team and RST team, you will attend and deliver content at national events, providing guidance and coaching to in-store trainers, to ensure stores achieve great performance. You’ll also work with the Apprenticeship Team to ensure OFSTED standards are adhered to, maintaining high standards of training and development.
 
 If you are ready to make a difference and work with our stores in delivering exceptional performance, we would love to hear from you! Apply now to join our dynamic team and take the next step in your career.


Divisional Retail Trainer - Specsavers

United Kingdom

Divisional Retail Trainer

You need retail/customer service experience, leadership skills, a UK right to work, a valid driving license, and a passion for high-quality clinical and retail standards.

You will build and lead a team, ensure clinical and retail excellence, care for customers, and make key daily decisions to support your community.

Birmingham

<div>
 Position: Customer Service Partner (CSP) – Audiology Domiciliary 
 Location: Birmingham – Stafford and Shropshire
 Salary: £35k Basic + £5k car allowance alongside 30% of the business profit as dividends 
 
 Our business opening opportunities.
 Join us as we expand in 2024 our Specsavers Home Visits Service with a brand-new standalone Domiciliary Audiology Business model. Building on our global brand’s success, this is your opportunity to make a real difference in people’s lives while establishing a rewarding career as an Audiology Domiciliary Customer Service Partner. 
 
 Why Choose Specsavers?
 As an Audiology Domiciliary Customer Service Partner, you’ll enjoy the freedom to run your own business while benefiting from dedicated support. You’ll have ongoing assistance from our expert support office teams and local optics domiciliary administration team, ensuring you have everything you need to succeed. 
 
 We’re looking for a passionate, ambitious, and hard-working Retailler or Customer Service expert with leadership skills and business acumen, ready to lead our new domiciliary audiology business. You are the heartbeat of your growing business, you will serve your community, and you will create a lasting asset for your family. Essentially, you can look after your customers and take care of your teams, while we look after you. 
 
 As a partner, you will:
 <ul>
 <li>Build and develop your own team.</li>
 <li>Be the driver for clinical and retail excellence.</li>
 <li>Look after your customers and serve your community.</li>
 <li>Make critical, everyday decisions.</li>
 </ul>
 As a partner, you will get:
 <ul>
 <li>Security of a guaranteed competitive salary.</li>
 <li>Increased income from business profit as dividends.</li>
 <li>Access to cutting-edge clinical technology and outstanding opportunities for professional development to reach your ambitions.</li>
 <li>An opportunity for flexible working.</li>
 <li>Generous benefits including medical, dental, pension, and more.</li>
 </ul>
 As a partner, you will have:
 <ul>
 <li>Retail/Customer service experience</li>
 <li>Leadership skills and business acumen</li>
 <li>Right to work in the UK.</li>
 <li>Valid driving license.</li>
 <li>Passion about maintaining high-quality clinical and retail standards.</li>
 </ul>
 About the Domiciliary Business
 If you have leadership skills and business acumen in a retail environment and want to explore what Specsavers partnership has to offer, then this could be the perfect role for you. It will allow you the opportunity to put your skills to the test and make a real difference to the quality of people’s lives and help support a local community. Or perhaps you are an expert in Customer Service, looking for a change of environment and want more diversity with added freedom in your working day. 
 
 Geographically you will work over a set ‘territory’, with the ability to shape your clinics and scheduling through the local administration team and through your commitment to the highest service and professional standards, you will be able to build lasting relationships with existing and new customers to continually add value and grow your business. 
 
 Requirements of the role
 You will bring strong leaderships skills and business acumen to this role. We will help you develop your skills in Audiology through the Audiology Practitioner role, you’ll also need to share the Specsavers ethos. We’re looking for someone who wants to grow and develop the team, offer exceptional customer care and improve patient outcomes. You’ll be a Customer Service Expert/Retailer who prides themselves in their delivery of excellence, isn’t afraid of a hands-on approach, and someone who is keen to get involved and build a rapport with their team and the local community. In summary, you’ll be a highly skilled Customer Service Expert or Retailer willing and able to help drive the business forward. 
 
 Development for role
 To fulfil this role, you will be required to complete the Audiology Practitioner course within 12 months. This means you will be a non-registered trained clinician able to work under the delegated authority and supervision of a named Hearing-Aid Dispenser, undertaking a range of clinical activities along the audiology customer pathway.
 In your journey to partnership, we will help guide you on your pathway journey, giving you the best chance of success. 
 
 About Joint Venture Partnership
 We’re a family-run business, with a small-company feel but totally-global stature. Each of our businesses follows our Joint Venture Partnership model. Partners are ‘A’ shareholders in charge of the day-to-day running of the business. This means you’ll receive the profits and enjoy the capital growth, as well as a market salary and other benefits from our joint venture business entity, to give you that extra bit of security. 
 
 Find out more
 If you’d like to find out more about this fantastic opportunity, then get in touch, we’d love to tell you more about it.
 Contact partnerattraction@specsavers.com
</div>


 Position: Customer Service Partner (CSP) – Audiology Domiciliary 
 Location: Birmingham – Stafford and Shropshire
  Salary: £35k Basic + £5k car allowance alongside 30% of the business profit as dividends
 
  Our business opening opportunities.
 Join us as we expand in 2024 our Specsavers Home Visits Service with a brand-new standalone Domiciliary Audiology Business model. Building on our global brand’s success, this is your opportunity to make a real difference in people’s lives while establishing a rewarding career as an Audiology Domiciliary Customer Service Partner.
 
  Why Choose Specsavers?
 As an Audiology Domiciliary Customer Service Partner, you’ll enjoy the freedom to run your own business while benefiting from dedicated support. You’ll have ongoing assistance from our expert support office teams and local optics domiciliary administration team, ensuring you have everything you need to succeed.
 
 We’re looking for a passionate, ambitious, and hard-working Retailler or Customer Service expert with leadership skills and business acumen, ready to lead our new domiciliary audiology business. You are the heartbeat of your growing business, you will serve your community, and you will create a lasting asset for your family. Essentially, you can look after your customers and take care of your teams, while we look after you.
 
 As a partner, you will:
 
  Build and develop your own team.
  Be the driver for clinical and retail excellence.
  Look after your customers and serve your community.
  Make critical, everyday decisions.
 
 As a partner, you will get:
 
  Security of a guaranteed competitive salary.
  Increased income from business profit as dividends.
  Access to cutting-edge clinical technology and outstanding opportunities for professional development to reach your ambitions.
  An opportunity for flexible working.
  Generous benefits including medical, dental, pension, and more.
 
 As a partner, you will have:
 
  Retail/Customer service experience
  Leadership skills and business acumen
  Right to work in the UK.
  Valid driving license.
  Passion about maintaining high-quality clinical and retail standards.
 
 About the Domiciliary Business
 If you have leadership skills and business acumen in a retail environment and want to explore what Specsavers partnership has to offer, then this could be the perfect role for you. It will allow you the opportunity to put your skills to the test and make a real difference to the quality of people’s lives and help support a local community. Or perhaps you are an expert in Customer Service, looking for a change of environment and want more diversity with added freedom in your working day.
 
 Geographically you will work over a set ‘territory’, with the ability to shape your clinics and scheduling through the local administration team and through your commitment to the highest service and professional standards, you will be able to build lasting relationships with existing and new customers to continually add value and grow your business.
 
 Requirements of the role
 You will bring strong leaderships skills and business acumen to this role. We will help you develop your skills in Audiology through the Audiology Practitioner role, you’ll also need to share the Specsavers ethos. We’re looking for someone who wants to grow and develop the team, offer exceptional customer care and improve patient outcomes. You’ll be a Customer Service Expert/Retailer who prides themselves in their delivery of excellence, isn’t afraid of a hands-on approach, and someone who is keen to get involved and build a rapport with their team and the local community. In summary, you’ll be a highly skilled Customer Service Expert or Retailer willing and able to help drive the business forward.
 
  Development for role
 To fulfil this role, you will be required to complete the Audiology Practitioner course within 12 months. This means you will be a non-registered trained clinician able to work under the delegated authority and supervision of a named Hearing-Aid Dispenser, undertaking a range of clinical activities along the audiology customer pathway.
 In your journey to partnership, we will help guide you on your pathway journey, giving you the best chance of success.
 
 About Joint Venture Partnership
 We’re a family-run business, with a small-company feel but totally-global stature. Each of our businesses follows our Joint Venture Partnership model. Partners are ‘A’ shareholders in charge of the day-to-day running of the business. This means you’ll receive the profits and enjoy the capital growth, as well as a market salary and other benefits from our joint venture business entity, to give you that extra bit of security.
 
  Find out more
 If you’d like to find out more about this fantastic opportunity, then get in touch, we’d love to tell you more about it.
 Contact partnerattraction@specsavers.com


Customer Service Partner - Audiology Domiciliary - Specsavers

Customer Service Partner - Audiology Domiciliary

You must have lived in the EU for 3+ years and have the right to work in the UK, be a passionate, motivated team player, and be new to customer service. Great listening and communication skills are essential.

You will answer calls, resolve complaints, schedule appointments, inform customers of promotions, provide updates on orders, and ensure accurate recording of customer details.

London

<div>
 Wood Green, Specsavers 
 
 Specsavers. A household name and a Highstreet staple. And you could be part of the team. 
 
 As an Customer Service Apprentice at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. 
 
 Opportunities for further progression and training
 Become an Apprentice in our store and you’ll have everything you need to truly realise your potential – from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a real wage. 
 
 This role is based in our Call Centre and will primarily require you to assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone and appropriate direction of enquiries. 
 
 At Specsavers, we’re always looking to the future – which is where people like you come in. We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way. 
 
 Based in Wood Green has great access to tube and bus links. 
 
 Our team
 We have a wonderful team dedicated people in our store ready and waiting for you to meet. 
 
 What’s on Offer?
 As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
 <ul>
 <li>Salary: £6,60 per hour</li>
 <li>28 days annual leave plus your birthday off</li>
 <li>Full time (40 hours) including weekend working</li>
 </ul>
 <ul>
 <li>Specsavers Perks – our discounted benefits scheme</li>
 </ul>
 <ul>
 <li>Annual subscription to the “Headspace” app</li>
 </ul>
 <ul>
 <li>WeCare – UK confidential employee helpline</li>
 </ul>
 <ul>
 <li>Outstanding clinical and professional development opportunities</li>
 </ul>
 <ul>
 <li>Regular team events and team building evenings</li>
 <li>At the end of your year as an apprentice, you’ll be a fully-fledged Level 2 Customer Service Practitioner.</li>
 </ul> 
 
 Who is this Apprenticeship for?
 <ul>
 <li>Individuals who have lived in the EU for 3 years or more, with the right to work in the UK</li>
 </ul> 
 
 We’re looking for people who are passionate about providing great Customer Service and wanting to pursue a career in this area. It’s important that you are a great listener and communicator because that’s what excellent service is all about. You’ll need to be enthusiastic, motivated and a team player with a real determination to make a difference both in your development and the business.
 It’s essential you haven’t worked in the Customer Service sector before, this is a new adventure, but you will need the organisation, commitment, motivation and enthusiasm to deliver the great customer service our Specsavers visitors love. 
 
 What does the role involve?
 <ul>
 <li>Efficiently answer all telephone calls to the store</li>
 <li>Respond positively to customer enquiries and direct them to the appropriate department.</li>
 <li>Respond positively to and resolve customer complaints.</li>
 <li>Customers receive advice about when we can provide them with an appointment closest to their requested time.</li>
 <li>Customers receive a positive and friendly approach to excite them about their planned visit.</li>
 <li>Customers are advised of the current promotions and any relevant contact lens or product information.</li>
 <li>Customers details are requested in an empathetic manner.</li>
 <li>Customers are advised their hearing aids/glasses are ready or delayed as appropriate.</li>
 <li>Customers receive a reminder call / text.</li>
 <li>Customer details are recorded accurately.</li>
 </ul> 
 
 At the end of your year as an apprentice, you’ll be a fully-fledged Level 2 Customer Service Practitioner. 
 
 Got what we’re looking for? Head to our website to learn more about the role and apply today.
</div>


 Wood Green, Specsavers
 
 Specsavers. A household name and a Highstreet staple. And you could be part of the team.
 
 As an Customer Service Apprentice at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day.
 
  Opportunities for further progression and training
 Become an Apprentice in our store and you’ll have everything you need to truly realise your potential – from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a real wage.
 
 This role is based in our Call Centre and will primarily require you to assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone and appropriate direction of enquiries.
 
 At Specsavers, we’re always looking to the future – which is where people like you come in. We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.
 
 Based in Wood Green has great access to tube and bus links.
 
 Our team
 We have a wonderful team dedicated people in our store ready and waiting for you to meet.
 
 What’s on Offer?
 As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
 
  Salary: £6,60 per hour
  28 days annual leave plus your birthday off
  Full time (40 hours) including weekend working
 
 
  Specsavers Perks – our discounted benefits scheme
 
 
  Annual subscription to the “Headspace” app
 
 
  WeCare – UK confidential employee helpline
 
 
  Outstanding clinical and professional development opportunities
 
 
  Regular team events and team building evenings
  At the end of your year as an apprentice, you’ll be a fully-fledged Level 2 Customer Service Practitioner.
 
 
 Who is this Apprenticeship for?
 
  Individuals who have lived in the EU for 3 years or more, with the right to work in the UK
 
 
 We’re looking for people who are passionate about providing great Customer Service and wanting to pursue a career in this area. It’s important that you are a great listener and communicator because that’s what excellent service is all about. You’ll need to be enthusiastic, motivated and a team player with a real determination to make a difference both in your development and the business.
 It’s essential you haven’t worked in the Customer Service sector before, this is a new adventure, but you will need the organisation, commitment, motivation and enthusiasm to deliver the great customer service our Specsavers visitors love.
 
  What does the role involve?
 
  Efficiently answer all telephone calls to the store
  Respond positively to customer enquiries and direct them to the appropriate department.
  Respond positively to and resolve customer complaints.
  Customers receive advice about when we can provide them with an appointment closest to their requested time.
  Customers receive a positive and friendly approach to excite them about their planned visit.
  Customers are advised of the current promotions and any relevant contact lens or product information.
  Customers details are requested in an empathetic manner.
  Customers are advised their hearing aids/glasses are ready or delayed as appropriate.
  Customers receive a reminder call / text.
  Customer details are recorded accurately.
 
 
 At the end of your year as an apprentice, you’ll be a fully-fledged Level 2 Customer Service Practitioner.
 
 Got what we’re looking for? Head to our website to learn more about the role and apply today.


Customer Service Apprentice - Specsavers

Customer Service Apprentice

You must have lived in the EU for 3+ years, right to work in the UK, be a great communicator, enthusiastic, motivated, a team player, and new to customer service.

You will welcome customers, provide expert advice, handle orders and payments, and ensure high-quality service and product delivery daily.

<div>
 Customer Service Apprenticeship 
 
 Our store
 Based in Northallerton, our store is easy to get to via car, train and bus! 
 
 What’s on Offer?
 As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
 <ul>
 <li>£6.50 an hour – £12,709.12 a year</li>
 <li>Full time hours – 37.5 hours with weekend working essential</li>
 <li>Specsavers Perks – our discounted benefits scheme</li>
 <li>WeCare – UK confidential employee helpline</li>
 <li>Personalised development plan to a new career supported by an amazing team</li>
 <li>Discounted glasses for you, friends and family</li>
 <li>No late nights and shorter weekend shifts</li>
 </ul> 
 
 Become an Apprentice in our store and you’ll have everything you need to truly realise your potential – from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a real wage. 
 
 At Specsavers, we’re always looking to the future – which is where people like you come in. We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way. 
 
 Another way of learning:
 Your on-the-job training will sit alongside structured learning that will lead to a nationally recognised qualification. At the end of your year as an apprentice, you’ll be a fully-fledged Level 2 Customer Service Practitioner. 
 
 Why choose an Apprenticeship?
 <ul>
 <li>Earn a salary – paid monthly</li>
 <li>Gain valuable work experience in a full-time role</li>
 <li>Receive comprehensive and structured training, supported by a qualified assessor</li>
 <li>Deliver high-quality service in an innovative retail environment</li>
 <li>Become part of a team working towards a common goal</li>
 <li>Be entitled to paid holidays</li>
 </ul> 
 
 And that’s just the start. With a highly respected and award-winning business behind you – one that invests in its people – there’s nothing to stop you getting on here. Who knows, you might even end up running your own store in years to come… 
 
 Who is this Apprenticeship for?
 <ul>
 <li>Individuals who have lived in the EU for 3 years or more, with the right to work in the UK</li>
 </ul> 
 
 We’re looking for people who are passionate about providing great Customer Service and wanting to pursue a career in this area. It’s important that you are a great listener and communicator because that’s what excellent service is all about. You’ll need to be enthusiastic, motivated and a team player with a real determination to make a difference both in your development and the business.
 It’s essential you haven’t worked in the Customer Service sector before, this is a new adventure, but you will need the organisation, commitment, motivation and enthusiasm to deliver the great customer service our Specsavers visitors love. 
 
 What does the role involve?
 <ul>
 <li>Giving customers top-notch advice</li>
 <li>Giving customers a warm welcome</li>
 <li>Dealing with orders</li>
 <li>Dealing with payments</li>
 <li>Delivering high quality products and service</li>
 </ul> 
 
 What’s next? 
 
 Ready to kickstart your career with a company that will support you to be the best you can be? For more detailed information about the Specsavers Apprenticeship programme, please click the link below.
 https://join.specsavers.com/uk/apprenticeships 
 
 Before applying, please check that you are able to travel to the store location on a daily basis. If you have any questions, please speak to a member of the Recruitment Administration &amp; Support Service Team on 
 
 This vacancy will close once we have filled all available assessment places. We therefore highly recommend early applications.
</div>


 Customer Service Apprenticeship
 
  Our store
  Based in Northallerton, our store is easy to get to via car, train and bus!
 
  What’s on Offer?
  As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
 
  £6.50 an hour – £12,709.12 a year
  Full time hours – 37.5 hours with weekend working essential
  Specsavers Perks – our discounted benefits scheme
  WeCare – UK confidential employee helpline
  Personalised development plan to a new career supported by an amazing team
  Discounted glasses for you, friends and family
  No late nights and shorter weekend shifts
 
 
 Become an Apprentice in our store and you’ll have everything you need to truly realise your potential – from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a real wage.
 
 At Specsavers, we’re always looking to the future – which is where people like you come in. We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.
 
  Another way of learning:
 Your on-the-job training will sit alongside structured learning that will lead to a nationally recognised qualification. At the end of your year as an apprentice, you’ll be a fully-fledged Level 2 Customer Service Practitioner.
 
  Why choose an Apprenticeship?
 
  Earn a salary – paid monthly
  Gain valuable work experience in a full-time role
  Receive comprehensive and structured training, supported by a qualified assessor
  Deliver high-quality service in an innovative retail environment
  Become part of a team working towards a common goal
  Be entitled to paid holidays
 
 
 And that’s just the start. With a highly respected and award-winning business behind you – one that invests in its people – there’s nothing to stop you getting on here. Who knows, you might even end up running your own store in years to come…
 
  Who is this Apprenticeship for?
 
  Individuals who have lived in the EU for 3 years or more, with the right to work in the UK
 
 
 We’re looking for people who are passionate about providing great Customer Service and wanting to pursue a career in this area. It’s important that you are a great listener and communicator because that’s what excellent service is all about. You’ll need to be enthusiastic, motivated and a team player with a real determination to make a difference both in your development and the business.
 It’s essential you haven’t worked in the Customer Service sector before, this is a new adventure, but you will need the organisation, commitment, motivation and enthusiasm to deliver the great customer service our Specsavers visitors love.
 
  What does the role involve?
 
  Giving customers top-notch advice
  Giving customers a warm welcome
  Dealing with orders
  Dealing with payments
  Delivering high quality products and service
 
 
  What’s next?
 
 Ready to kickstart your career with a company that will support you to be the best you can be? For more detailed information about the Specsavers Apprenticeship programme, please click the link below.
 https://join.specsavers.com/uk/apprenticeships
 
 Before applying, please check that you are able to travel to the store location on a daily basis. If you have any questions, please speak to a member of the Recruitment Administration & Support Service Team on
 
 This vacancy will close once we have filled all available assessment places. We therefore highly recommend early applications.


Specsavers

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