Logo of Huzzle

Home

Matches

Explore

Manage

Trainee Paralegal

image

Lyons Davidson Solicitors

2mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Legal
  • Bristol

AI generated summary

  • You must have strong communication skills, attention to detail, and the ability to stay calm under pressure. A good team player with initiative is essential; case handling experience isn't required.
  • You will manage Claimant Personal Injury claims, provide legal advice, handle inbound and outbound calls, and continuously improve your legal knowledge while supporting your team.

Requirements

  • You must have an excellent telephone manner and interpersonal skills
  • You will have the ability to actively listen, question and respond and control telephone conversations effectively
  • Good attention to detail
  • The ability to remain calm while thinking on your feet
  • Good team player
  • Ability to use own initiative and work to strict deadlines
  • Excellent written and verbal communication skills
  • Previous case handling experience is not essential as full training will be given
  • Bristol Office attendance twice weekly

Responsibilities

  • The role will involve using our case management systems to manage Claimant Personal Injury claims through all stages both pre and post litigation. You will need to comply with agreed service level agreements and will also be responsible for administration tasks as required.
  • The role involves providing clear, concise legal advice to people from a variety of backgrounds.
  • You will be taking inbound calls from clients and making outbound calls to proactively assist the team in managing their caseloads.
  • As a Trainee Paralegal you will be required to learn how to be an effective claims handler and advisor; research and improve your legal knowledge and build on your communication skills on an ongoing basis. You would therefore be expected to keep your legal knowledge up-to-date and attend relevant training as and when needed. You will be encouraged to share information, knowledge, and experience with colleagues in a supportive environment.

FAQs

Do I need previous case handling experience to apply for the trainee paralegal position?

No, previous case handling experience is not essential as full training will be provided.

What are the working hours for this role?

The role requires you to work 35 hours per week.

How often do I need to be in the Bristol office?

You will need to attend the Bristol office twice weekly.

What type of support will I receive during my training?

After your initial training, you will work alongside experienced advisors who will provide ongoing support and coaching.

Is there an opportunity for career progression within the company?

Yes, the company encourages progression and there are great internal opportunities available for career advancement.

What kind of benefits does Lyons Davidson offer?

Lyons Davidson offers a range of staff benefits, including a Pension Scheme, Health Cash Plan Scheme, Employee Assistance Programme, and a Bike to Work scheme, among others.

Will I be responsible for handling my own caseload immediately?

You will learn how to be an effective claims handler and advisor, and you will work under the guidance of experienced team members as you develop your skills.

How is my salary determined in this role?

Salary is reviewed every six months during the first two years, and it will increase in accordance with the role structure if your performance is satisfactory. Further reviews will align with the Annual Appraisal process.

What skills are necessary for this position?

You should have excellent telephone manners, strong interpersonal skills, good attention to detail, the ability to remain calm under pressure, and excellent communication skills.

Can I work independently in this role?

Yes, the role requires the ability to use your own initiative and work to strict deadlines while being part of a team.

image

Lyons Davidson Solicitors

Clear advice, innovative thinking and effective solutions from an approachable national firm of solicitors.

Law
Industry
501-1000
Employees
1972
Founded Year

Mission & Purpose

Lyons Davidson is a UK-based law firm providing a comprehensive range of legal services to individuals and businesses. Its ultimate mission is to deliver accessible, high-quality legal advice and representation, ensuring justice and legal support for all clients. The purpose of Lyons Davidson is to offer expert legal solutions with a focus on client care, innovation, and efficiency, contributing to the well-being and success of their clients and the broader community.