Unpaid WIOA Case Manager Intern - New York

International Rescue Committee

Feb 24

Applications are closed

Internship
Part-time
Off-cycle Internship
Business, Operations & Strategy
New York

Requirements

College student or Bachelor’s degree preferred
Proficient in Microsoft Office applications (Word, Excel, Outlook)
The ideal candidates will have prior experience in the field of social work or resource development
Experience working with immigrants or refugees in a social service setting.
Must be willing to work varied hours in a hybrid setting.
Fluent in English, both spoken and written; bilingual ability preferred, preferably in Spanish, French, Arabic, Dari/Farsi, and/or Russian

Responsibilities

Assist Case Manager with a caseload of up to 128 students.
Conduct one-on-one meetings with clients to set SMART goals for employment or education needs.
Assist clients in developing resumes, cover letters, and preparing for interviews.
Give digital literacy workshops to clients based on their proficiency with technology.
Track client meetings and progress in case notes and spreadsheets.
Research referral opportunities in NYC.
Gain an understanding of IRC services to refer students to.
Communicate effectively with clients in person and via telephone.
Adhere to IRC policies, particularly those related to confidentiality and client privacy.
Ability to work with clients from multiple backgrounds with varying English skills.
Learning Objectives:
Intern will learn how to effectively build partnerships with employers and broader career development resources such as certification programs, advanced ESL courses, and job trainings.
Intern will learn how to provide direct services to immigrant and refugee populations.
Intern will learn how to manage and record student data, meeting notes, and contact referrals.

FAQs

What is the main responsibility of the Unpaid WIOA Case Manager Intern?

The main responsibility of the intern is to support the Case Manager/Workforce Development Specialists by assisting with social service, workforce, and legal referrals for clients enrolled in Adult Education English language courses.

Will the intern work directly with clients?

Yes, the intern will work directly with clients by creating action plans, identifying additional services needed, and monitoring their progress towards goals.

Is this position paid?

No, this is an unpaid internship position.

What type of courses will the clients enrolled be attending?

The clients will be attending Adult Education English language courses.

What skills are important for the Unpaid WIOA Case Manager Intern role?

Important skills for this role include communication, organizational abilities, an understanding of social services, and the capacity to assist in developing action plans and monitoring client progress.

What support will the intern receive in this position?

The intern will receive support and guidance from the Case Manager and Workforce Development Specialists throughout their tasks.

Are there any specific qualifications required for this internship?

The job description does not specify particular qualifications, but generally, relevant skills, knowledge in social services, and interest in workforce development would be beneficial.

What is the expected outcome of this internship for the intern?

The expected outcome is for the intern to gain practical experience in workforce development, enhance their skills in case management, and contribute positively to the clients' progress in achieving their educational and professional goals.

International Rescue Committee

We respond to the world’s worst humanitarian crises & help people to survive, recover, and gain control of their future.

Non-profit

Industry

5001-10,000

Employees

1933

Founded Year

Mission & Purpose

The International Rescue Committee responds to the world’s worst humanitarian crises and help people to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees and displaced people forced to flee from war or disaster. At work today in over 40+ countries and in 29 U.S. cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure.