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UXR Intern (Remote) Waterloo Winter 2025

S

Super.com

Sep 12

  • Internship
    Full-time
    Summer Internship
  • Data
    Product
  • Toronto
  • Quick Apply

AI generated summary

  • You are driven, clear-thinking, data-driven, curious about customers, articulate, humble, and able to simplify complex ideas while being methodical in your approach.
  • You will conduct user research, manage interviews, run usability tests, analyze results, and collaborate on market trends and prototypes with teams to enhance customer understanding and experiences.

Requirements

  • About You
  • You are “Default Aggressive”, have grit, and make moves
  • You can simplify many varying points of view into clarity
  • You are methodical and experimental
  • You are data driven, objective, and curious about the truth
  • You are curious, and deeply care for our customers
  • You are articulate, succinct, and can communicate problems and solutions clearly
  • You are humble

Responsibilities

  • Collaborate with PMs, other PDs, and other UXR teammates to conduct user Interviews, research, and analysis on our customers and the market
  • Collaborate with and manage aspects of our customer interview process to directly coordinate with customers and testers needed for research
  • Create, run, and synthesize usability tests, surveys, and more to understand our customers point of view and needs
  • Collaborate with PDs on integrating prototypes into testing and articulate findings
  • Research the market and collaborate with marketing on understanding market trends, opportunities, and identifying personas
  • Create survey question sets and interview discussion guides, program surveys, analyze study results and create reports

FAQs

Is this position a remote internship?

Yes, this is a remote internship position.

What is the duration of the internship?

The internship is for the Winter 2025 term.

What type of work will I be doing as a UXR Intern?

As a UXR Intern, you will conduct user interviews, usability tests, surveys, and market research to understand customer needs and contribute to product design.

What kind of support is provided for setting up a home office?

Interns receive a one-time home office set-up allowance of $300.

Is there a compensation structure for this internship?

Yes, we pay our interns top-of-market compensation.

Are there allowances for meals during the internship?

Yes, interns receive a $25/week UberEats allowance on Fridays.

What kind of professional development opportunities are offered?

Interns receive a $300/term learning and development allowance to support their education and skill development.

Does the internship provide wellness benefits?

Yes, there is a $120/term fitness/wellness allowance.

What attributes are you looking for in a candidate?

We are looking for candidates who are curious, methodical, data-driven, articulate, humble, and who care about customer needs.

Does Super.com promote diversity and inclusion?

Yes, we are an equal opportunity employer and value diversity at our company. We do not discriminate based on various factors including race, gender, or disability status.

S

Super.com

Helping people spend less, save more, and build credit.

Finance
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

Super.com is a technology company at the intersection of fintech and commerce that empowers users to spend less, save more, and build credit - so they can make the most of life. Super.com is home to the best prices on everything - from discounted everyday items to great hotel deals - and it’s the hub that enables rich cashback and credit building on every transaction. The company is trusted by over 7 million customers, helping them save over $150M to date. Super.com is backed by Steph Curry and has raised over $100MM USD and surpassed $1B in sales.