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Velocity - Tangerine Client Solutions (Product) Internship/Co-op - Summer 2025

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Scotiabank

Yesterday

  • Internship
    Full-time
    Summer Internship
  • Data
    Product
  • Toronto
  • 8d left

AI generated summary

  • You must be enrolled in post-secondary education, eager to learn, involved in extracurriculars, knowledgeable in Excel and PowerPoint, analytical, and able to manage multiple initiatives.
  • You will collaborate with stakeholders, analyze client issues, recommend process improvements, define success metrics, and support team-wide projects to enhance client experience and operational excellence.

Requirements

  • Do you have the skills and requirements that will enable you to succeed in this role? – We’d love to work with you if:
  • You are currently enrolled in post-secondary education.
  • You love to learn and envision yourself working for an international organization that heavily invests in your future.
  • You enjoy being involved in extracurricular activities such as conferences, clubs, and competitions and/or hackathons.
  • You have knowledge in Microsoft Excel and PowerPoint.
  • You have the ability to research, analyze and prepare a report.
  • You have Knowledge in SQL series, although not a requirement.
  • You are analytical, detailed oriented with strong written and verbal skills.
  • You can work on multiple initiatives at the same time.

Responsibilities

  • Be working and partnering with multiple stakeholders within the bank and teams such as contact centres, clients, internal operations teams etc.
  • Dive deep into process mapping and gap analysis for client related issues and help find solutions.
  • Provide recommendations for improvements to processes and procedures that drives operational excellence or a more amazing client experience
  • Define the scope and the metrics to confirm success for initiatives in collaboration with stakeholders.
  • You will help support with a larger scope of team wide projects and initiatives as needed.

FAQs

What is the duration of the Velocity - Tangerine Client Solutions Internship/Co-op?

The program runs from May 2025 to August 2025.

What is the application deadline for this internship?

The application deadline is January 17th, 2025.

What is the primary focus of the Velocity program?

The Velocity program is designed to provide a customized experience that focuses on professional development and growth opportunities within Scotiabank and Tangerine.

What qualifications are required to apply for this internship?

Candidates must be currently enrolled in post-secondary education and possess strong analytical, detail-oriented skills, as well as knowledge of Microsoft Excel and PowerPoint.

Is prior knowledge of SQL required for this role?

No, knowledge of SQL is not a requirement, though it is considered beneficial.

What type of training can interns expect to receive?

Interns will receive in-depth training to prepare them for the role, along with ongoing coaching and feedback throughout their internship.

Will interns have opportunities to interact with senior leadership?

Yes, interns will participate in a bank-wide orientation and have exposure to senior leadership across the organization.

What kind of projects will interns be involved in?

Interns will work on team-wide projects and initiatives that focus on process mapping, gap analysis, and providing recommendations for operational improvements.

Are there any exclusive events for interns?

Yes, interns will have access to exclusive student events such as Scotia Student Day, Lunch & Learns, and leadership panels, among others.

How should applicants submit their resume?

Applicants are required to upload a screenshot of their PLUM Profile instead of a traditional resume.

What should I do if I require accommodations during the recruitment process?

If you require accommodations, please inform the Recruitment team during the recruitment and selection process.

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Scotiabank

Finance
Industry
10,001+
Employees

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